Hostal Portada Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
Read our review guidelines »
Even if the hostal owners were so a nice couple and very helpful we have to advise against this place! The Hostel Lobby is quite dark and old. The receptionist wasn't very friendly and we had to help him to search the Key to open the main door and we had to ask for a Key for our private room. Our room was not really clean (especially the bathroom) and there were 4 cockroaches in our room:( The receptionist just laughed as we showed him the cockroaches so we guess this is normal here...
This place is awful. The room was filthy - ground covered in dust (we had to wear shoes inside), towels provided were stained brown, one thin sheet provided was filthy, 2 huge cockroaches crawling the floor if our room. No hot water (wires were cut). The whole place is dark and smelt musty. We seemed to be the only people staying there - perhaps not a surprise. The man at the desk was INCREDIBLY unhelpful and impossible to communicate with. Only positives were safe neighborhood and fast wifi.