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Hostal Providencia Reviews

Vicuña Mackena 92-A, Santiago, Chile

Reviews & Ratings Explained

88%

Rating
672 Total Reviews
  • 88%Value For Money
  • 88%Security
  • 92%Location
  • 88%Staff
  • 86%Atmosphere
  • 85%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

cant say enough great things about Providencia. Sometimes it's the little things that make the biggest difference, and Providencia pays great attention to these details like clean bathrooms, good breakfasts (eggs, toast, and tons of fresh fruit), fun nights (pisco sour Thursdays!), incredibly well stocked kitchenS, friendly and helpful staff & free towels. Great atmosphere for meeting people but also big enough to find a nook and get your needed alone-time on their fast wifi. Muchas Gracias!!

  • 4th Feb 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


100%

Awesome hostel! The staff was awesome and friendly, the breakfast was really good for a hostel, The location was good, the activities they had available at the hostel were awesome, their tour desk was good... They had some free drinks (different drinks for different days of the week), they had some cheap dinners available... Two kitchen áreas, one which had tea you could make all day.. In the rooms they have large lockers... Plus more and more. Good hostel!


100%

Very friendly and helpful staff. However more notices in smoking area and corridor leading to kitchen are needed to remind patrons that people are trying to sleep in room 14.


83%

It was hotter in my room at night than in the hallway so it would've been nice to have more fans but other than that it was great!


66%

The hostel has a great atmosphere and a friendly staff. A great location a good evening events. However the bed linen was dirty and we couldn't sleep without the blanket covering the bed.

  • 22nd Jan 2016
  • Novice Nomad
  • gabseuser1735
  • Brazil
  • Male, 18-24
  • (1 review)


89%

Great breakfast, great staff, massive hostel, social atmosphere. Locks in each room, clean bathrooms.

Owner Comment (Hide)
Hi! Thanks for the review! You bring the atmosphere, we put on a great breakfast! Was a pleasure to have you! A hostel can only be truly great when great people turn up. You make us! Feliz viaje!

100%

Staff just amazing. Friendly, helpful, really seemed to enjoy their work.


94%

Great hostel, no complaints from us.

Owner Comment (Hide)
Hey and thanks for the review! We'll keep being great as long as great people keep coming! Thanks for coming and we hope to see you again soon! Peace!

100%

Nice staff, reception works 24/7, good location, good parties, and after 23:30, you can sleep all you want.

Owner Comment (Hide)
Obrigado! Thanks for the review! Happy travels and we hope to see you soon! Peace!

83%

My experience in Hostal Providencia was amazing! Thanks for the hospitality.

Owner Comment (Hide)
Thanks for coming! We love meeting all the awesome people that come every day to Hostal Providencia, so it's all thanks to you! Peace!

100%

Continuously hot showers, lots of bathrooms, secure very large lockers. Two computers that worked well. The only downside is that breakfast was kind of basic.

Owner Comment (Hide)
Thanks for the review! Glad you enjoyed your stay! We're always improving breakfast, so come back and see the difference! Happy travels!

83%

This is a HUGE hostel, and it might get a little too noisy and crowded at times. Room I stayed (108) could use better curtains.

Owner Comment (Hide)
Hi and thanks for your review! It's a fine line between atmosphere and crowded! We are looking for the right balance, I'm sorry if it wasn't to your taste while you were here. Happy travels and thanks for coming!

89%

Good hostel in a great location. For the size of the hostel, I was surprised there was not more of an atmosphere. It wasn't very easy to meet people because of the layout of the lounge areas and the hostel didn't seem to facilitate it much. Overall though was happy with the hostel as it was a good jumping off point for Santiago

Owner Comment (Hide)
Thanks for the review! We do put on events in the bar every might to try and facilitate socialising, it normally works! We are always working hard to improve, so we will get on it straight away! Fancy a beer tonight at the bar? :)

100%

Fabulous quick stay! Staff was friendly, fellow travelers were great company, and great to have a bar in-house! We had a 3 bed private room and it was an excellent value. Plus so close to so much-- I couldn't believe how much we saw in just 24 hours.

  • 3rd Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi and thanks for the review! We enjoyed having you! We'll see you at the bar next time you're in Santiago! Peace!

74%

Staff is very helpful and nice, but few, sometimes there was a big line to talk to the guys in the front desk. Toilets ran out of paper a few times also. The dorms could have more power outlets. The beds were good. The cleaning was good. Breakfast with few options, but ok. It's a big hostel, sometimes noisy until 1am.

Owner Comment (Hide)
Thanks for the review! We are always looking to improve, and your feedback is what we need. We're busy making reception more efficient, improving breakfast and organising systems where all travelers can charge their tech safely, trust me! See you soon hopefully! Peace

71%

Some of the staff were very unhelpful.


83%

Well located in a nice neighborhood. It's a big building, and the single rooms were on the quiet 5th floor, which I appreciated. I didn't use kitchen but it looked clean. Sitting area was comfortable. The bathrooms on the 5th floor were tiny and there was no way to keep water from the shower from getting all over the floor, so they were wet and felt damp all the time. When I first went to take a shower the water was freezing, but I told the front desk and they were able to fix the hot water.


100%

We really loved the hostel. Excellent choice, nice location, great rooms and breakfast.

Owner Comment (Hide)
Thanks so much for the nice review! We really loved having you! Breakfast is being improved all the time, so do come back and have an even better stay! Feliz viaje!

100%

Great value for the price. Great location, very clean, and lively but still quiet for sleeping.

Owner Comment (Hide)
Thanks for the review! Glad to hear you enjoyed everything and could rest well. Safe travels!

97%

Really awesome vibe and artwork in the hostel. It's a really cool old renovated building, with an awesome staff. The water pressure in the showers was really good, which may seem trivial but dealing with the trickles of SE Asia, it is something to be appreciated. My only complaint was that the lack of a fan or AC in the dorm room made it pretty warm in the day time. Other than that everything was great.

  • 25th Dec 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hey and thanks for the review! I'm so glad you dig our vibe, and got a good shower! I can say on behalf of all the staff here that we are specialists on being awesome, I'm glad you noticed! We are inspired by the awesome people who turn up every day to stay in the hostel! That means you! Peace!

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