X

Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Hostal Providencia Reviews

Vicuña Mackena 92-A, Santiago, Chile

Reviews & Ratings Explained

88%

Rating
252 Total Reviews
  • 87%Value For Money
  • 89%Security
  • 93%Location
  • 91%Staff
  • 87%Atmosphere
  • 87%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

77%

Overall good except: Twin room was tiny with bunk beds. Front door was annoying had to ask reception to buzz it open to leave. Staff helpful in general but one tried to rip us off. We got them to book us a taxi to the airport for the advertised rate & when we came to check if it had arrived the person on reception quoted 2000pesos more. Kitchen was average but dining room doubled as bar & around 7PM the bar started playing incredible loud (& awful) music making it unusable as a dining room


86%

lovely hostel, staff very helpful with any requests we had. free breakfast which includes option to make your own eggs. daily activities board although non suited us we did get reception to book us another day trip.


100%

We had a booking problem and they did all they could to help and fix the problem as soon as possible. The staff were amazing and helpful and great to talk to. The hostel its self was grand with a great homley feel about it. We couldnt have been happier with Hotal Provindencia and the location was close to everthing. Do your self a favour, spend some time here and explore Santiago!!!


80%

nice Hostel for a few days in Santiago. good breakfast. showers could be better and there should be more bathrooms available! skiing trip is too expansive


83%

I stayed for more than a week in the hostel. the first was in the old part and the second on the new part of the hostel: both are comfortable and nice, but the new accomodation are much much better (almost a same level of a hotel), mainly for the bathrooms. One of the things I had never seen in a hostel is the prohibition to enter with alcohol and I think it could be allowed to enter with alcohol once backpacker usually don't have much money.


91%

The staff is what made this place. We were there in winter and it was cold, plus our timing was bad because there was construction, but the staff was the best of any hostel I've been to. They did everything for us, including taking us to a free open bar for their friends birthday


80%

How can a hostel this size in somewhere like Santiago have such terrible showers? Most of them were ice cold and had poor water pressure. Sort it out! Other than that, this hostel has the potential to be decent and was one of the cheaper places we could find. Clean and the location is good. Lots of good tours and activities, shame about the showers!


89%

Nice place clean comfortable and convienant. Staff were pretty good and helpful when asked. Didnt go though anything about santiago and helpful tips or recommendations voluntarily.




View all Santiago Hostels

Please give us your feedback