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Hostal Providencia Reviews

Vicuña Mackena 92-A, Santiago, Chile

Reviews & Ratings Explained

88%

Rating
342 Total Reviews
  • 88%Value For Money
  • 91%Security
  • 90%Location
  • 92%Staff
  • 88%Atmosphere
  • 82%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Really good location! It's a huge hostel but doesn't feel like it, loads of common areas. I was in room 109 which was so incredibly hot at night. I did tell reception and hopefully this will be sorted as it kind of ruined the stay for a few nights but afterwards I was able to move rooms to 108 which was a lot better and cooler! Good facilities and a nice relaxed atmosphere


83%

Nice but the worst wifi you can imagine.


100%

Great big hostel with a great atmosphere and friendly staff.


66%

The bathroom could have been cleaner and more of them. The rooms needed more fans, especially in the summer time. The mixed room was next to the bar and it was very noisy throughout the night. Many of the staff were very helpful and booked different activities for us. The breakfast was decent for South American Standards as there were eggs to cook!

  • 17th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


91%

Easy to get to from the airport. Friendly and helpful staff. Clean rooms. Central to the city. Would stay here again if I were back in Santiago.


94%

Great place. Clean, great staff, good wifi. The only negative for us was breakfast, usually bread with jam and fruit (one day they had eggs you could make yourself). They had huge baskets of fruit (mostly apples) but most of it was rotten or going rotten. Santiago is full of markets with cheap, fresh fruit so this baffled us and was disapointing. We usually ate breakfast elsewhere.


89%

Very friendly and helpful staff. A bit busy at breakfast time but nothing to complain about. No alcohol allowed at the hostel which makes it a little less social then other places. There is a bar that serves beer and regular cocktails. Over all satisfied with our stay! 👍


100%

It's a huge hostel, but they have made it feel like a small hostel. It's set up wonderfully with many lounging areas around the entire hostel. The staff is nice and willing to help with what you need. It's very clean & I loved that the WiFi worked all over the hostel & was great. It's also in a great location in Santiago. Oh & the beds are very comfy!!!


97%

Friendly, helpful staff with info on lots of activities. Comfy big room although very hot. Only issue was there were too many people at breakfast and it felt manic. Nice clean bathrooms with good hot showers and good wifi too. I would highly recommend.


86%

We just stayed for one night, but wish we had time for another. The luxury 3-bed room was all to ourselves, with a double sized bed and T.V. Bathrooms really clean. Staff was helpful, but we found the atmosphere and breakfast set-up a little strange. Groups sticked to themselves and there was no main common area to meet folks. Loud people played music in the lower terrace until 2am, wouldn't care on weekend, but it was a Monday and it was almost impossible to hear the T.V. or sleep.


74%

Kitchen was very small so getting space to cook was a challenge. Very good breakfast though!


86%

Solid hostel in central Santiago. Probably need more bathrooms. Fairly clean


86%

It is a good hostel with a great location. The value for money is fair. Maybe when I was there it was just too busy. But that is a good thing too. Internet connection on 2nd floor needs some improvement. Rooms need fans / ventilation.


83%

The hostel is very well located, the staff is nice and the atmosphere is great! Two things I didn't like: ventilation of the rooms we stayed (number 3 and 23) and that the private bathroom was not clean when we arrived.


100%

This place truly deserves a 100%. Check-in was smooth with friendly and knowledgable staff. Everywhere is always clean or being cleaned by the small army of cleaners employed. Breakfast is the best free one to date (eggs, breads, coffee, fresh coffee, juices, fruits, jams, etc) and the cleaners clean your breakfast dishes for you!! The hostel is large with 95% of the rooms far removed from the party spots so you can sleep if you go to bed before the 1130 quiet time. Huge backpack lockers.


80%

The beds were comfortable and the staff was very friendly. The surrounding neighborhood seemed safe and there were a lot of good bars a short walk away. My only complaint is that the door to our room didn't lock, but I usually use the lockers to secure my valuables anyway, so it wasn't a huge deal


80%

We enjoyed the location and value for its price.


89%

They organize activities everyday, perfect place to socialize!


74%

the hostel location is great and the breakfast is one of the best we saw in south america. the only problem we had was that the room was so choked without any window in it.


94%

Super nice hostel


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