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Hostal Sol de Oro Reviews

Calle Cruz Verde 307 - cercado, Arequipa, Peru

Reviews & Ratings Explained

85%

Rating
480 Total Reviews
  • 87%Value For Money
  • 89%Security
  • 86%Location
  • 87%Staff
  • 78%Atmosphere
  • 82%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

The only thing is that they have a large sandy courtyard area below the terrace areas and the cats that live there use it as a litter box. They also have chickens. The smell of the two wafts up to the terrace and it is very unpleasant. Other than that it's a great hostel, except they should fix the lock on the bathroom door.

Owner Comment (Hide)
Hello! Thanks for your comment! We DO still have chickens, but their home is all day long closed now and we try to clean up every day to make the place nicer! So, now it doesn't smell bad at all ;) Sorry if it bothers you when you were staying at us. About the bathroom, I think you meant the one near the steps to dormitory.The lock was not and still isn´t brocken, it´s just working different. If you close door inside, no one can enter. After your comment we'll put an memo! Thanks!

97%

Close walking distance to the main square. Rooms large. Friendly helpful staff.

Owner Comment (Hide)
Hello, thank you for your words! It'll help the other to decide to come to our hostel maybe :) I hope you had nice time at our hostel! - Hostal Sol de Oro -

100%

Great cozy place, can highly recommend!

  • 17th Oct 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hello! Thanks for your comments and recommending! We hope you enjoyed the time at our hostel! Take care! - Hostal Sol de Oro -

77%

Nice hostel that was pretty quiet when we stayed there. The 6-bed dorm was 6 twin beds rather than three bunk beds which was nice since it meant there was a lot more floor space per person. This dorm also had one locker for each bed, too. Water was hot but like almost every place in SA available only in the shower not the sinks.

Owner Comment (Hide)
Hello! Thank you for your comment! We hope that you had nice time in our hostel and also great trip in South america!

91%

I have been travelling South America for two months, and this was by far the best hostel I have stayed at! The location was perfect, being about 5 minutes walk from the main square, and the rooms were spacious with comfy beds. But what made this hostel stand out was the great customer service. The lady at reception (sorry I didn't catch your name) was AMAZING, with everything from booking tours, to recommending sights within the city, to being generally friendly - could have stayed forever! :)

  • 20th Sep 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 18-24
  • (1 review)


74%

The hotel was mostly quiet, even though it was fully booked. when we returned from a 3-day hike through Colca Cayon the front desk staff was preoccupied with a screaming child, which grated on everyone's nerves. We signed up for a tour through the hotel to visit sites in the Sacred Valley that ended up being so touristy. We spent so much time stopping at markets to shop that we didn't have time to visit all of the sites on the tour. I would recommend asking more questions before signing up.


86%

The hostel is in a great building with great terraces for catching the sun and views of the volcano and surrounding mountains. Location is great too with the main square a few minutes walk away. Staff were very helpful. Things to improve might include the lighting in room being really dim, the intercom going off loudly through the night and the charge of 7 soles to use the oven. Other than that it's a cool place in a great location in an amazing city.

Owner Comment (Hide)
Thanks for your coments . Ist very important to us. But there is a mistaque. Because we do not charge for using the stove, you could have cooked. What we charge is for the use of the oven. Thanks ...Have a good day

83%

Staff was really nice and helpful. Place is safe and near to the main square. Beds are comfortable but bathroom ensuite was not cleaned daily.


60%

Rang through the day before to say we would be arriving at midnight due to our bus and the lady assured me that they have a 24hr reception! Turned up an hour later than expected, no answer to the buzzer of telephone leaving is to find a new hostel! but they did return my deposit straight away without fuss and apologised profusely!


94%

The place is great. Big lounging area with pool table, ping pong, and music. Beds were comfortable and the room was a nice size. The staff went above and beyond for us, as we had a medical emergency in the middle of the night. They quickly got us an ambulance, and checked often to make sure we were ok after we got back. They also handled cancelling our tours for us, due to the aforementioned emergency, and we got a full refund. Thank you Hostal Sol de Oro!


83%

Not much to look at from the outside but once in, it's surprisingly big with a huge amount of outdoor terrace space, a pool table area and general chill out spots. Great being within five minutes walk from the main square, five mins from the big supermarket near the bridge and really helpful staff for questions and booking excursions. Our double bed was perfect, clean and conmfortable. Only negative was the very small kitchen area for your own cooking, but quite manageable.


91%

Very helpful staff, close to city center, nice and clean rooms! We gad a great tine there!


83%

Very friendly and accommodating staff. Good location, only a few blocks from the plaza. Room and bathroom clean, the private rooms upstairs are bigger so ask if they're free. The only thing is there were no lockers, but she locked my passport away in her safe. Would recommend.


91%

Room was nice and clean. Close to Plaza de Armas but the street is a little bit lonely at night.


83%

Nice staff. Bedrooms were clean and comfortable, good breakfast, just need to improve internet connection.


83%

It was ok.


71%

cute hostel with nice terrace close to downtown Arequipa.

  • 17th Jul 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


89%

The staff was very helpful. They booked a bus ticket for us free of charge. Our room was a little bit cold as it didn't have a heater. However this is quite normal in Peru and they give you loads of blankets to make up for it. The room itself was basic but clean. Great value for money. Wifi signal in the room wasn't very good but it didn't matter too much to us.


77%

Good location for town, only a five minute walk away. The room was spacious with a good sized private bathroom that always had hot water for the shower. Unfortunately when we stayed they were laying the road right outside the hostel so there was building noise quite late at night, but I guess that's a one off. Good breakfast, good facilities if you're staying in the hostel and good tours to book with them. Would recommend booking tours thru hostel as we screwed over by an agency in the Plaza.




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