Hostel Alcala Reviews

The staff was nice which made it difficult for me to confront them about the fact that they doubled the price on me even though I had a receipt from hostel.com with a different balance. They told me that the 11 dollars I already paid (which I thought was the total) was only a down payment. Needless to say I was not happy and I went in search of another hostel the next morning and found Hostel Don Miguel at half the price. Enjoyed it much better than Hostel Alcala and recommend it!

There was no water whatsoever during our stay, which was very inconvenient. The ceiling fan didn't work either so it was a very hot night. We were given an apology but under the circumstances money back would have been better. If we had been planning on staying more than one night in Oaxaca, we would have changed hostels.

It is really noisy! There is a lot of street noise that is not blocked since walls dont reach the ceiling. And rooms are really hot. Additionally, our fan was broken.

When we arrived, the only thing they knew about the reservation was our name. They didn`t know number of guests, type of room, number of days.They gave us a very, very small for mitory type of room but for the same price. On your site, it is mentioned there is no fee for the reservation. The hostel staff told us that 10 % we paid in advance was to you. The surrounding is very, very noisy. Yves Rioux

The rooms are not really rooms because the wall does not reach the ceiling, so you have not so much private space. But the location is perfect and for a day or two I would recommend it.

Debería haber más baño.

we can not recommend this hostel... we booked a private room for two nights. However the rooms are not really private. There is just a small wall between the beds. You can hear everything whats your neighbour doing the whole night long... when they turn the light on, your room is bright as well...and you hear the traffic extremely loud!!!!! look for another place....

We were assigned a small, cramped 4 bed room. We asked to change rooms and the staff were very accommodating and friendly. Very comfortable beds too!