Hostel Alessandro Palace & Bar Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
They assigned me to whatever bed that was available without directing me to the room personally. The staff in the front didn't seem like they wanted to help me and were brief when they answer my question. The lockers inside the room had a handle that was difficult for a normal padlock to lock. Overall, only a nice place to stay for one night, but not really a nice place to meet other people.
- Novice Nomad
- Female, 18-24
- (1 review)
The wifi didn't work at all. I had to wait until I got to the airport after staying there for free wifi.
A friend and myself stayed at Alessandro Palace (2 nights then 1 night between trains). We had high expectations as it was advertised as one of 'Europe's Best Hostels' (a few of which we also stayed at and found fantastic, namely, Hostel of the Sun in Naples). The first time we stayed here, checked in and arrived in the room to find that there was no free beds. One of the staff members came in (after quite a lengthy wait) and merely remade the bed using the dirty sheets. As we were extremely tir
The hostel was awesome . Specially if you want to party and meet new people .. I will say the cleanliness was not their forte . The toilets and the showers appeared could have used a proper scrubbing to removed what it may appeared mold ( black shade between tile ) and back stains in the inside base of the toilet ... Furthermore it is a hostel and I was expecting it . In the big picture it was awesome I would stay there again specially because my AC was working
all of the various negative reviews are correct. if you can afford to stay somewhere else do it. the only good things were the air conditioning and the close proximity to termini.
Great location- plus side it's so close to the train station. If you want to party this is a great place, the pub crawls are great. We had "air con" but it only made a corner of our 4 bed dorm cold- it was 35+ weather so the rooms were so warm especially on the fourth floor. Overall nice stay here.
The hotel staff were good. The guy who corrdinated the events was very personable and friendly as well as Nas. The cleanliness was OK however I wasn't super impressed. In fact 4 of the 8 of us in the room ended up with giant bites from something on us :( no idea what it's from but it's a few days post and I still have them. Beds were rather small but manageable and the bathroom shower was very small, difficult to shut the door and stand in the shower at the same time.
All staff, but one, were not helpful at all. The complaints we had were passed onto the next staff member on shift because the staff are lazy. The hostel smelt like a bottle depot. The bathroom lightswitch was broken so the light and fan were constantly on. The shower drain and the bathroom sink were plugged and were flooding the bathroom. The shower was slimy and full of mold.
This is a party hostel... So sleep is non existent with the bar downstairs. The shower in our room flooded every time we used it but the location of this hostel is hard to beat.
As a whole was not great. It was in a good location and it was relatively clean and safe but it had many faults. The staff on arrival were sarcastic bordering rude, no tips about the local food or sites apart from being given a voucher to the touristy restaurant next door. Aircon in the room leaked and didn't really do much at all, the rooms and hallway smelled like a bad toilet. You can't rely on location alone, I won't be returning, there are many other better hostels around this area.
Staff was friendly and helpful otherwise I found this to be an average hostel. Although, our bathroom had a horrible smell to it and was not very clean. Also the lockers were very small. AC and wifi was good. Overall, not the nicest hostel but not the worst. If I go back to Rome, I may look for another place. I am confused as to how they have so many awards because this is not like the other hostels that hostelworld usually recommends.
This was a good hostel. Central location to Termini station and two metro stations. The pub crawl they do is a little pricey but a lot of fun. I like that there are common areas and I got to know a few of the fellow travellers. I stayed in a four person room and I found that the facilities in this hostel were clean.
The location is good And pub party was nice But bar is clised little early
this place is awesome. staff is friendly, great pub crawl. There's AC!!! would stay here again!
Hostel sucks. Nowhere to meet people during the day and the pub crawl is the biggest rip off ever. I left 2 nights early.
Amazing hostel! Great parties and activities. Very clean
The room itself was entirely satisfactory with nice beds, a well equipped ensuite and lockers for storing valuables. The staff spoke very good English and were willing to help with any problems. However the staff sometimes seemed to rush you and didn't make any effort to get to know you personally. You do feel like another economic commodity and you often feel like they're trying to make as much money out of you as possible, particularly with the cocktail nights and the bar crawls.