Hostel Amigo Zocalo Reviews
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Name changed to 3 star hotel - was more of 1 star! We booked deluxe room but it was tiny and with no natural light -very different to the pictures! Bathroom was dirty. The safe didn't work and we had to ask 10 times for this to be sorted. Staff are untrained and hotel is understaffed which makes service appalling. No maps, no info( the manager didn't even know where a launderette was), no possibility to call another hotel or bus line to help plan onward travel, always a long wait at reception.
Great hostel! The staff were really helpful and the room was so cheap for what you got!
Friendly and helpful staff, clean rooms and it's very close to zocalo. Thumbs up!!
- Novice Nomad
- Female, 18-24
- (1 review)