X

Home to the world's greatest Hostels!

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Hostel Andrew Reviews

Via Palestro 44, Rome, Italy

Reviews & Ratings Explained

69%

Rating
212 Total Reviews
  • 73%Value For Money
  • 72%Security
  • 81%Location
  • 61%Staff
  • 63%Atmosphere
  • 67%Cleanliness
  • 66%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

60%

I was late for checking-in after mid-night causing by the delay of the train for 3 hours. When I arrived at the Hostel. The simple check-in procedure took 25 minutes with a cool face. While I stayed in the Hostel for 3 nights and contacted the staff few times, I found out they didn't know how to say THANK and SORRY. The unfriendly staff made me felt not comfortable,


71%

it was really nice hostel. showers and toilets was clean. rooms are small but its ok for sleeping.

  • 24th Aug 2014
  • Novice Nomad
  • Anonymous
  • Turkey
  • Female, 18-24
  • (1 review)


26%

Tried to stay here, but they wouldn't let me check in at night--nobody was at the desk, and when I rung the bell, I was yelled at in Italian by some woman and then ignored. I went back the next day to complain, and the guy at the desk played an "I don't speak any English" card, and straight up lied to me about being there the night before. He told me to get out after I complained and called him a liar. Don't stay here. Stay at The Yellow across the street. Hotel Andrew is run by crooks.


69%

The price was ok and even though the hostel is almost like na apartment, the rooms are ok. Just the first impression wans't so good because we arrived in the morning and we spoke to Mr Giuseppe (who was in the reception) but he was very impolite. We asked some questions about the accomodation and he was very rude. The evening's receptionist (I think his name is Alvin) he is very nice, we had problems with fridge and he helped us very quickly. He saved our stay there.


60%

was very very warm! no AC almost impossible to sleep

  • 17th Jul 2014
  • Novice Nomad
  • Anonymous
  • Wales
  • Male, 25-30
  • (1 review)


94%

Need to put a sign in front of the building to indicate where the hostel is. Need to communicate the following better in your description on the site: There will be 2 € added on to the price indicated on the site. There's a 5 € deposit. There's no sign in front of the building: need to be more clear about what exactly to look for when searching for the hostel.


63%

There are some really good restaurants outside the building but our room was fairly dirty (we had a private room) and there was dirt and hair all over the floor when we got there. We even stepped on someone else's toenail. Very close to termini train station!


94%

The location is excellent. One thing I want to say is that the laundry service is excellent! only 3.5 pound for washing and drying, the staff will even return the clothes to your bed by night. However, the toilet is shared. While I was brushing my teeth, a man who only with underwear came out from the shower which did scare me. Also, the toilet is not very clean, I stay at the lower floor and there are always some insects. There is private locker and safe in room which is good.


20%

WORST hostel ever. Would not provide toilet paper when requested and managers were horrible. Would sleep on street instead.


91%

It is located near the terminal and is very useful, the area is fine. It is as it looks in the pictures, really very comfortable. No wifi problems and could also leave luggage after check out without problems. It has lockers for bags and backpacks in separate places! Only necesiats padlocks. Recommended!

  • 6th Jun 2014
  • Novice Nomad
  • Anonymous
  • Argentina
  • Female, 18-24
  • (1 review)


63%

The hostel was decent and a good deal for the price. The shower and toilet were a little messy but the staff cleaned it and put extra toilet paper after someone pointed it out.


80%

Funny and nice stuff who tried to help even though it wasn't the best english - the best shower I ever had in a hostel and not too far away from the inner city... great time - thanks a lot!

  • 28th May 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


69%

i dont like to staffs , they were very rude and unfriendly ..


60%

The guy at the reception was very very RUDE to me. Asked me to pay extra and when i tried to clarify he tore off my reservation ticket and asked me to leave!! Very unpleasant. I had no choice but to pay extra as I had nowhere else to go to.. Would NEVER recommend this hostel to anyone. Been my worst experience so far. The guy,at the reception has no decency and manners and doesnt know how to talk to women. Terrible experience overall!


60%

In my opinion, my first impression for the hostel was that the location was good but there needs to be better signage in the front. When I first walked into the room, I was not too happy with how dirty the floor was especially since I was told it had already been cleaned. I didn't want to step foot in the kitchen because it looked old, dirty and rundown. The bathroom wasn't too bad but the problem was that there was only one for the floor.

  • 1st May 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


74%

Nothing special, but given that I was booking a bit late and all other options for Rome were expensive, this hostel was a good value for money. They have a kitchen available, which is good. Bad part was cleanliness.


71%

There was nothing wrong with this hostel but if you have loud roommates and only one shower on your floor it is not the best. No other complaints.


51%

First off, the place isn't even called Hostel Andrew. There is only one small sign outside the door saying "hostel andrew" amid multiple other hostel and hotel signs. The staff spoke almost no English, so even checking in became a 40 minute process. If you just want a place to sleep and not have to interact with the staff for any reason other than check in and check out, then this place is fine, but if you actually want useful information from the staff or good atmosphere, look elsewhere.




View all Rome Hostels

Please give us your feedback