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Hostel Bella Capri Reviews

Via Melisurgo 4, Naples, Italy

Reviews & Ratings Explained


719 Total Reviews
  • 81%Value For Money
  • 80%Security
  • 83%Location
  • 89%Staff
  • 75%Atmosphere
  • 70%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The hotel is a decent walk from the train station and the neighbourhood is a little sketchy at first but the hotel on the whole felt very safe and it was clean. The staff was helpful as well.


The mister recepcionist its very much simpatic and love to gives good tips about what to do. The place its well located and next to several touristic points. I do recomend.


Bella Capri is one of the cheapest hostel in Napoli. Because of that dont expect luxury. Good location for backpackers. Near is busstop of alibus, that takes you to airport. From hostel is 10 miin walk to centrum. Worst of all was the bedcover - it was stinky. And you have to pay for the elevator in rush ours :) Hostel is on 6th and th floor. Dont be surprised that on arrival on reception they will charge you extra 1 euro for day!


Overall this was a great place to stay. I was there with 2 of my girl friends & we had booked a larger room but when we got there they had given us a room for just the 3 of us which was a nice surprise. The staff was super friendly & helpful in getting us where we needed to go. The location is great, only about a 25 minute walk from the train station (there are buses, cabs & the metro available too). From the hostel we are about a 15 minute walk to most of the places you would want to go see


Good place for short time with perfect location and breakfast, personal was helpfull

  • 6th Feb 2015
  • Novice Nomad
  • Anonymous
  • Czech Republic
  • Female, 18-24
  • (1 review)


Very cold in winter due to no heating and insufficient blankets. The breakfast is very basic. Although on the website it is written that all taxes are included, we still needed to paz city tax per night upon arrival. The beds were tiny. The twin room had no curtains and partly unfunctional windows and definetely could need some renovation. It is really not worth the money.


My difficulty with this place was that it advertised "taxes included" and he wanted tax after check in and blamed Hostleworld for this. I would not pay the tax and he said ok. I presume if it was busy he would have demanded that I pay. I feel this is unfair competition as other hostels dont charge it if they say "taxes included". This can be a problem with Italian hostels as they try and add on sneaky extras.It was average and the "delicious breakfast"was poor and only 1 computer worked badly.


Great hostel, right next to the port and an easy walk from the city centre. Friendly helpful staff.


Staffs: some are good, some are soso. But the room is clean. The location is really quite far away to train station. But close to some more far away attractions. Bus to pompeii is near, but don't forget to ask which stop to jump off.


No nightlamps. Only one computer that worked out of four, and not well at that. No blankets. No fan as it says on the description. TV in room doesnt work. Stove struggles to boil water, just does not get hot enough.


Amazing staff, made us feel right at home, very helpful, only stayed one night, wish we had more time!


My stay in Hostel Bella Capri was good and exactly what we needed for our 5 night stay in Naples, we didnt find Naples a very good area so next time we would probably stay somewhere a little further on the Amalfi coast, but our room was great. Friendly staff and very helpful when it came to telling us the best places to see and do. Thanks.


what you pay is what you get. perfect for a low key city trip


Hostel was perfectly located for any trips to Capri/Pompeii/centro storico. The street looks a bit rough, but once u get thru the door you feel completely fine. Front desk staff were more than eager to help and welcomed a chat and a coffee mate.


Just stayed here this weekend for a night. Very helpful staff members, we had only booked the hotel for one night because our train left at 4 am the next day so we were planning on just camping out at the train station and when we told him he was appalled.He let us sleep in the common room (couches) and let us shower and kept all our stuff for us! Would definitely recommend this place, clean but shared a room with 8 people so obviously wasn't the cleanest. Perfect location and super easy to find


The place was clean, secure, near with castel del nuovo and other places wherein you can reach on foot. There are also lots of choices whether you want to have a fancy dining or just a simple meal! Everything are near, plus, all the staffs are so friendly and helpful as well, even they provide us 5 cents to be inserted it in the elevator, because during weekdays the elevator only can be operated by inserting 5 cents coin. At the end, it was a great experience to spend nights over there.


Great location. Breakfast is crossant and jam. Reception was very helpful but toilets didn't lock as they had broken. Beds comfortable.

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