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Hostel Bella Capri Reviews

Via Melisurgo 4, Naples, Italy

Reviews & Ratings Explained

71%

Rating
861 Total Reviews
  • 72%Value For Money
  • 71%Security
  • 85%Location
  • 79%Staff
  • 69%Atmosphere
  • 59%Cleanliness
  • 65%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

Hostel staff was helpful. You can easily ask anything you like and answers are satisfying. Hostels location is quite good, close to metro, port and center. The room we stayed had a sea wiev. If you aren't obsessed about cleanliness, this is the best option for you money.

  • 17th Jan 2016
  • Novice Nomad
  • Anonymous
  • Turkey
  • Mixed Group, 18-24
  • (1 review)


63%

The staff was really nice, and people I met there also very friendly... The conditions could be better, could be more clean, and maybe a bit warmer since it's winter, but the price was also very low, so for this price I cannot complaint. If you want just to sleep somewhere, and not pay a lot- then you will survive there :D


60%

It had a weird vibe but that could just be from the people staying there. The ensuite shower was a bit miserable since it would barely get warm, so use the other shower if possible. I am also suspicious on how often it was cleaned... Super friendly staff, very welcoming. Cute dining area. Standard breakfast. The wifi wasn't working for us... Apparently you need to be in the reception room for it? Don't take my word for it, I just gave up on it.


86%

Fantastic position, close to city center, metro station and ferries boarding. Rooms are a bit narrow and kitchen is not really well equipped, but for the rest I think it's good value for money.


97%

The hostel is located right in the center of Napoli, very close to a metro. Everyone in the reception was really nice and helpful, and gave us great tips regarding the best places in Napoli to visit! Would stay here again


66%

The hostel ranks among the avarage even if I expected something more in terms of cleanness and staff preparation. Quite good price-quality relation


86%

Good value for money

  • 5th Dec 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Mixed Group, 25-30
  • (1 review)


86%

All good. Breakfast was good but the only drawback is the location. Go for it if it's the cheapest option.


54%

Stayed here for 4 night in a 8 bedroom dorm with an ensuite. Beds were hard as rocks and rooms were old and in need of repairs. Bathroom was very old and had lots of signs of mold and dirt. The kitchen was barley a kitchen. Had a portable hot plate plunged in on the bench and had one massive pot for cooking or one very tiny one. Minimal plates cups untensils etc. All information on walls etc were outdated and staff weren't the most helpful but very friendly.another plus was that it was in a pret


77%

The place is quite fine, very helpful and friendly staff when I needed them. It was a good experience staying there, I definitely would stay again.


71%

It's a pretty good hostel considering the price and the location (close from the historical centre). You have the breakfast included which is a good thing! Bathrooms were not really clean though.


83%

the staff was very helpful and polite. everything is very closeby. the only Thing I found strange was the table which was in the middle of our room and it made very difficult for us to move around in the room and made it so congested. the Juice in the breakfast was not good at all. the showers didnt have very hot water in it. rest everything was fine


80%

Amazing, fun and superiorly helpful staff. Free maps, free basic breakfast, free lockers. Somewhat sketch area but close to everything I wanted to see so I was happy with it. A bit hard to find and get in and out but ok. I very much recommend this hostel, really enjoyed staying there. Would definitely go back.


63%

Clean floors more and have soap in the bathrooms.

  • 18th Oct 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (1 review)


43%

If you're planning on literally only crashing in the bed for a few hours of the night, sure you can stay here, but for an extended stay this was not okay. The beds need to be seriously changed that is mostly why I got 1-2 hours of sleep every night. Our bathroom in our room smelled like wet mold and the shower was covered in it. The floor needs to be washed. And there needs to be a locked door somewhere

  • 18th Oct 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (1 review)


80%

Stayed there twice, the first time a lot of people were there, but the second time (out of season) it was rather empty. still found some nice guys :) the staff is super nice, the hostel has everything you need and it's good to chill out. and if it's to dead, there's a bar right across the street.


71%

CONS: Bathrooms disgusting - definitely do not ever get cleaned (mud and grime permanent fixtures), beds and pillows extremely uncomfortable - at least 30 years old. PROS: Staff friendly and helpful, location is close to where you want to be, and large common area. Breakfast pretty good - croissants, cornflakes, tea/coffee/juice. If you want something cheap and can handle filth, this is the place, if you want a comfortable sleep - suggest you go elsewhere


60%

This hostel was very, average. It's up 6 floors and you have to pay(?) For the lift. It was clean enough and the showers were fine and clean but it was bad in odd ways. For instance there were lockers in the rooms but there was a bed blocking half of them. They weren't bunk beds, only single and as such there wasn't really floor space. Plugs were all slightly dodgy, and while there was a kitchen it was not very well equip at all, crockery or pans etc. There is only hobs and one wasn't working.


77%

Staff were all very helpful and lovely, the location is good, very close to municipio metro station. Rooms very average and beds could do with updating.

  • 23rd Sep 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 18-24
  • (1 review)


80%

Nothing fancy but all was fine, clean and very good located. I am Italian and I had no communication problems but I suspected that the guy at the reception did not speak English.

  • 22nd Sep 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 25-30
  • (1 review)


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