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Hostel Caracol Reviews

Calle 4 Number. 2-21, Centro Historico, Popayan, Colombia

Reviews & Ratings Explained


49 Total Reviews
  • 83%Value For Money
  • 92%Security
  • 90%Location
  • 85%Staff
  • 72%Atmosphere
  • 93%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Beautiful place with very helpful staff (also very good coffee at the coffeeshop), they make you feel like home a bit :-) But bring earplugs, it can be noisey. And bring your own drinks too cause after 8 or so when the shop closes there's nothing to buy... But overall a good hostel, i enjoyed my stay!


The hostel was clean and a good place to stay for one night. However, it is really dark inside because there are no windows (also not in the rooms) and besides some tables there is no common area to meet other people or to relax. If you are travelling alone this is not the place to stay.


Stayed one night in a four bed dorm which was cosy with not much space. 3/4 bathrooms, all clean but lacking in hot water. Felt very secure and had excellent lockers with power sockets inside. Average kitchen, not very well stocked but did the job. Nice communal area and friendly, helpful staff. 15 minutes walk from the bus station.


Quiet and comfortable hostel located a few blocks from the city center and main park. Staff were very friendly and helpful. Hostel was very quiet. Beds weren't the most comfortable, but I still slept well. Constant hot water but pressure was lacking. Kitchen facilities were sufficient to smake small meals, but equipment needs an upgrade. Noises echo in the hostel, so bring ear plugs, especially for the morning. Fast WiFi. Definitely recommend and will return.


Very good option to stay during your trip in Colombia - lugguge store for free - nice helpful staff. I can just recommend it.

  • 21st Oct 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 31-40
  • (1 review)


This hostal had everything I look for: great location, lovely historic building with character, wonderful public spaces to hamg out and meet other travelers, good clean bathrooms, good wifi, private rooms, and nice shared kitchen. It also had an on site coffee shop with good coffee and pastries, book exchange, towels provided and helpful staff! What it was missing: breakfast included- but as I mentioned it had an on site coffee shop with good coffee, so no big deal. The value for I would

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