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Hostel Casa del Angel Reviews

Positos #17, Centro Historico, Guanajuato, Mexico

Reviews & Ratings Explained

45%

Rating
109 Total Reviews
  • 40%Value For Money
  • 40%Security
  • 80%Location
  • 40%Staff
  • 47%Atmosphere
  • 33%Cleanliness
  • 33%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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60%

The hostel was in a great location. At the beginning of our four day stay we bought groceries at the Mercado Hildalgo, because the hostel said that they had a full kitchen, including a stove. Unfortunately, when we tried to turn the stove on, it was not connected to a gas line. We prepaid, so we were stuck there. Anything we couldn't make in the microwave we had to throw away. When we confronted the staff, they just said "no gas" in the way of explanation. Average for the price. Bathroom smells.

  • 14th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)


26%

The toilet and room were dirty and the staff is not always there and very unfriendly. We can't even use the toilet just 1 hour after we check-out.


49%

They told us that there was hot water 24h a day, but there was not. The water was cold at mid-night. The toilets didn't work properly and they smell very bad. In the morning there wasn't toilet paper and no body to ask for, because the staff arrived at 9 am.

  • 17th Apr 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Male, 18-24
  • (1 review)




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