Hostel Casa del Angel Reviews
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When i made an reservation here, honestly i was worried because of the reviews privious. But here was great! The location is perfect of course few step away feom centro. And staff is very kind'!(but she can't speak english) and clean Kitchen and bathroom. And every morning aroud 9am breakfast With bread sereal coffee milk and kind of fruit! Only one thing it might be a problem is there are one bathroom for woman but when i stayed, i never waited for use it. So it doesnt matter to me :)
They didn't have our reservation and ended up giving us another bedroom but one with shared bathroom, and the whole hostel only has one shower and one toilet together in the same room, so it takes hours only to take a pee. Also, when we arrived the staff tried to make us believe that since they couldn't respect our reservation, they were going to give us a special price for the other room, but when they told us the price, it was the normal one for a room with shared bathroom... liars!
The Hostel Casa del Angel was okay. The rooms and the bathroom are clean, the kitchen has everything you need and it's located directly in the center. The only things that bothered me where the security (you can not close the locker nor the room), the staff (was helfpul,but not really friendly) and the atmosphere. It' s a good place to sleep, but if you're looking for a typical hostel to meet people, talk and share experiences, you'll probably not find it there.
Greeted by unfriendly staff members & told its cash only. Our first room was on the terrace up an unstable, narrow, steep staircase. We got moved to a decent room on the main level- however we had to ask for towels 2x. We were told they were out of full sized towels and given kitchen towels, ripped and with rust on them. No hot water in the bathroom. Breakfast not ready at 9am and no staff members to be found to call us a cab to the bus station. Location only pro. Hostel is a dump!
We thought we would arrive in this nice hostel in the heart of Guanajuato but when we arrived, the lady told us that we had been transferred to another hostel because a group of children had arrived in our reserved dorm... With our poor spanish skills, it was very difficult to make sense of the situation with the spanish-speaking lady at the reception. The other hostel (Alonso) was nice, but they tried to charge a higher price for us because of the transfer... Overall, bad experience with staff.