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Hostel Casagrande Santo Domingo Reviews

Calle Sanchez 254, Santo Domingo, Dominican Republic

Reviews & Ratings Explained

74%

Rating
71 Total Reviews
  • 67%Value For Money
  • 71%Security
  • 87%Location
  • 73%Staff
  • 75%Atmosphere
  • 69%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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46%

This is possibly the worst hostel bed I've ever had. You had to climb in from the bottom of the bed, outfitted with substandard mattresses and sheets, the beds tight against one another with the spaces separated by a short curtain. The fans did not work so the rooms were hot and mosquito ridden. The doors made of metal bars accentuated every sound in the vicinity. In addition, the door to the street was locked with a key held by the staff member on duty who was often no where to be found.

  • 5th Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


100%

This is a nice hostel, I only wish I could have stayed longer!


60%

I was really disappointed by this hostel. The staff was particularly non welcoming, it seemed like every question you had were boring them to death. Small and dirty room, the breakfast this is supposedly included doesn't even exist. Last but not least, the room was very expensive for the value


83%

Service is friendly but slow (especially in the morning), but the courtyard is beautiful and there are three floors worth of common spaces to hang out in. Great beds, too.

  • 5th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


54%

I thought that staff could be more helpful and friendly, much of then dont know to explain you how to go around or about good close places. Random people have access inside the hostel which makes security poor. It is well located. There was no much of good atmosphere because it was really empty. Cleanliness is not their main concern.


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83%

Fun place to stay! Easy to find and an excellent location. The staff were very helpful and I loved that there was someone at reception at all hours. Nice good looking dorm rooms with a personal fan. The pool is small but fun on the rooftop and there was fruit for breakfast every day. Would definitely stay here again. Bathrooms leave a little to be desired.

  • 17th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


100%

The manager was able to speak English to me so I felt more comfortable as I had to find my way to Aeropuerto Punta Cana the next morning. Unfortunately we never found out that there was a STRIKE in the buses and motoconchos in the Provincia of Santo Domingo.... I was just coming back from La Samana .... This is NOT UNDERSTANDABLE to me.... How people who work with tourists all the time don't know about a major Bus strike in the city ???


80%

Good location!


89%

Hallo thanks I will back in one and half week and will stay again O.K? Ciao

  • 6th Apr 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 41+
  • (1 review)


100%

excellent budget hostel, would not hesitate to recommend it to any of my friends.


80%

Good hostel, pretty decent location. Close to where you get ripped off because you're a tourist. Staff didn't speak any English so was a bit tough checking in. other then that good. "Breakfast" was crackers and coffee. Beds were clean, sorta a treehouse type of set up. Stacked bunkbeds. My girl dorm had a bamboo ladder to get to the upper level. There is a guard who is there all the time so I felt plenty safe. Kinda hard to find, doesnt really stand out at first.


66%

This place has a huge potential. It's got a great location, a roof garden and plenty of common spaces. The problem is that the staff suck. It took about 15 minutes to check me in because they were working slower than slow motion. And during my entire stay they were more interested in their twitter feeds than acknowledging my presence at their desk. Unfortunately it seems to be a family business so it looks like the place is stuck with them.


100%

This place is safe, comfortable and central. I like this place and if I come back to Santo Domingo will certainly want to come back here. It is a well managed hostel and the regular guy, is always on site to offer any help if you should need it. Thumbs up! from me.


94%

Great place where to go, staff ok, hostel just in the middle of the Santo Domingo's nightlife!


74%

besides me being only one of three people staying here, this place was awesome. EXCEPT the staff was awful. dude at the desk would get annoyed if i tried to talk to him because i was interrupting his texting. it happened repeatedly. pretty brutal. hopefully if you stay here it is full of travelers and that guy isn't working.


74%

Stayed in both a private room and a dorm room. Private room was very clean, dorm room less so (litter remained under the bed for at least two weeks. Having said that I returned to stay in the dorm room as it is one of the cheapest places to stay. The main guy who was running the place was fairly helpful and spoke English. The rest of the staff not so. Location is good.


71%

Staff should be able to speak English, breakfasts should be prepared with a bit more effort and take good photos of a place - it looks amazing in real life, but on the website it looks just bad. With more people this place would be really cool to hang out.

  • 10th Jan 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Male, 31-40
  • (1 review)


77%

Good. Go there and you will enjoy :)


94%

Beautiful hostel, amazing staff. Great location. The staff becomes your best friend and hangout buddies. Great way to meet people if you're a solo traveler. The hostel is very secure but somehow there were two incidents of theft when I was there.

  • 25th Nov 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)


63%

problem with the bedding


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