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Hostel Cloud Nine Reviews

24, rue Ellabbana, Essaouira, Morocco

Reviews & Ratings Explained


171 Total Reviews
  • 93%Value For Money
  • 91%Security
  • 98%Location
  • 95%Staff
  • 91%Atmosphere
  • 88%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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A very comfortable and relaxing hostel with a budget price.... They serve a good breakfast with a little extra cost ... staff is friendly.. roof is beatiful.. Location of the hostel is very easy to find and at the centre of medina..


Cool stuff, not many travelers here, therefore very quiet. If you want to make party, the guys will bring you to a nearby hostel which has party on the ground floor with drums and other music in the evening.


This is a truly special place, it's like staying at your good friend's house. The staff are genuinely good hearted, and you will get a authentic Moroccan experience and make a few good friends. The building location is perfect, close to everything and always kept very clean. hot shower,Free Wifi access and Lockers . Recommended


The shower facilities leave much much to be desired. Very little water pressure and no hot water.


Although the staff were friendly there wasn't much else good about the hostel. The atmosphere was dead, the facilities were in bad condition, everything needed a good wash or clean and there wasn't much help provided with organising external activities. Very disappointed.


This is the by far the best hostel I ever stayed at in my life. The staff is outgoing, give you a warm welcome and so much fun to spend time with. Whatever you need, whether its organizing transport, organizing a trip, or simply asking for directions or prices at the market- they will definitely help you out. The hostel has an amazing common room and a beautiful rooftop .


Cloud 9 was cozy, affordable, and had an incredible staff. We stayed three nights and had a wonderful time. Would definitely recommend this place to friends and any fellow travers. It's located in the heart of the medina and has a wonderful terrace to relax on at night. Couldn't ask for anything else.


We arrived earlier than we booked because of some troubles on the way. They not only didnt mind, they welcomed us as family. Said en Hassan saved our holiday and also arranged accomodation in other places for us. The hostel is simple but nice. Very colourfull and a nice roofterrace.Nicely located in the medina and close to the beach. Perfect for the budget traveller. Thank you!


The food is really good. The staff are very welcoming and friendly. The roof terrace and the view are brilliant. The communual area and other guests were very friendly. Not far from the main street and easily accessible to bus station and beaches. Easy-going and chilled out - just like Essaouira!


Nice hostel, perfect location in Essaouira and very friendly staff.


Nicest staff you will ever come across and very peaceful place to sleep! Terrace is great with nice view and the food they cook is delicious! Definitely recommend this place.


Our first impressions of this hostel weren't great.. No one around to check us in and the front door wasn't locked. After a few days staying there we did grow to enjoy the hostel. Great chill atmosphere and lovely roof terrace! Bathrooms leave a lot to be desired but were thoroughly cleaned everyday.


Truly lovely place to stay. Hassan and Said made my stay brilliant. Great guys with good sense of humour, very welcoming and so friendly. The atmosphere was chilled and the other guests were great people. Ive stayed in hostels around the world and rarely do hnnyou find somewhere you want to stay mmfor a month or more! Sadly my five days was not long enough but will guarantee my return next year. Great people, great food, great location. Stay in the tent, much more spacious than the dorm

  • 8th Sep 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


A great hostel, definitely the best I stayed in Morocco! Hassan was really nice and helpful (thank you again!). You could always ask him for everything and it was no problem to check out a bit later. There was a great roof terrace where everybody would meet to relax or talk. Sleeping in the tent on the roof was really cool! I didn't do the Tajine cooking course, but was allowed to taste and it was amazing (one of the best I had in Morocco)! Highly recommended, would definitely stay here again!


This was a very cozy hostel with a very friendly bunch of staff. Was in the media and very easy to get around. Love the roof top looking at the stars. There was only one bathroom which made going to the toilet hard when someone was showering and the showering either has a hot or cold temperature which is annoying but very relaxed place would recommend it!!


The hostel has a good location and good to find. The staff is very friendly. the bathroom isn't that clean. But nice and good for a stay for a couple of days.


Overall good social hostel. Helpful staff. Spacious private room. Only negative would be that there is only 1 shower for all guests.

Owner Comment (Hide)
Dear Cody , Thank you for the comment . However, we would like to mention for our future guests that our hostel Doesn't contain only one shower ?while there are two shared showers and the third is private inside the room . Kind regards Hostel cloud nine


I stayed in the 6-bed dorm and it was okay. The staff were really nice and try to help whenever they can. However, the dorm is a little cold and damp and the bathroom needs a bit of cleaning. There also wasn't hot water during my stay.


Great chilled out and relaxed atmosphere.........hot water intermittent (if that's important? !?)....beds in terrace dorm a bit squashed but still had a great time!


Very nice staff who made our stay in Essaouira worth the trip.

  • 19th Aug 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)

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