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Hostel Cosmos Amsterdam Reviews

Nieuwe nieuwstraat 17, Amsterdam, Netherlands

Reviews & Ratings Explained

75%Overall Rating

From 68 ratings
  • 68%Character
  • 71%Security
  • 94%Location
  • 79%Staff
  • 66%Atmosphere
  • 74%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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43%

Very high price for this kind of service. Athmosphere and quality of the double bed room is horrible. Lokers are not free ! Free breakfast = Free instant coffee...

  • Novice Nomad
  • 26 Dec 2012
  • Anonymous
  • France
  • Couple, 25-30
  • (4 reviews)

Owner Comment (Show)
Hi Jean, Thanks for staying. We are sorry to hear you did not enjoy your stay. You stayed in a dorm as stated in your booking. Lockers are eur 1 a day and we never claimed it was free. We have no breakfast and do not advertise it. Coffee is normal and is free so you can also decide to have one any other place. We don't mind negative feedback because we can learn also from this, but it must be accurate and honest;) Kind regards, Cosmos staff

53%

I would not stay here again. It's fine if you just need a bed for a single night but anything longer than that I wouldn't recommend this place. That staff was very unhelpful, especially staying there over the holidays and when I asked the guy if he knew what would be open on Christmas day all he said was "I don't know" and didn't offer to help us any. The shower was less then ideal and a girl in our room had money stolen from her bag while she was sleeping. Only positive is location.

  • Avid Traveller
  • 24 Dec 2012
  • Anonymous
  • Canada
  • Female, 18-24
  • (14 reviews)

Owner Comment (Show)
Hi Carson, Thank you for staying. We are sorry to hear that you feel this way. But it is not fair that you did not mention that other guests stole that money and that we caught them. We also called the police and they were arrested! Kind regards, Cosmos staff

80%

A hostel on an excellent location, but nothing special otherwise. Our room was clean enough, with towels provided, but the walls were paper thin and you could hear everything that was going on in the reception or on the hallway, even in the other room. The toilet was right next to the reception desk and tiny. We were happy to have our own room and a big, cosy bed, but other than that, we would probably not stay here again. The cat was really cute, though.

  • Avid Traveller
  • 16 Dec 2012
  • Anonymous
  • Slovenia
  • Couple, 18-24
  • (11 reviews)


90%

Friendly staff. Efficient, clean

  • Novice Nomad
  • 15 Dec 2012
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


63%

Easy going, extremely simple hostel in the center of town. Loud and ill organized, between my bed overlooking the street and its loud early morning busy work and the guys hanging out in the main room outside the main door. Well priced, comfortable enough. I would stay here again if I had one night to spend in town.


50%

Reception team was not friendly especially the guy for our check-in. People in the hostel were not friendly, not even polite. No place to leave the luggage for the check-out day. A small locker in the room for computer or phone, no bag will fit. And they charge you 1 euro for using it!! Go there only if you are looking for a bed, nothing more. The positive aspects are : - internet in the room with no bandwidth problem - bed is already made when you arrive

  • Novice Nomad
  • 12 Dec 2012
  • Anonymous
  • France
  • Male, 18-24
  • (5 reviews)

Owner Comment (Show)
Dear, Thanks for staying! We had no idea you felt this way, we always do our best to be nice and helpful. But if you can't get along with staff and other people than we are not sure who needs to be more social. It is important that valuables can be locked in the hostel that is why we provide lockers. After check out you can find safe big lockers at the station for a small charge. Kind regards, Cosmos staff

93%

Good hostel. Clean and easy to find! The stairs are just really steep if you have a lot of luggage.

  • Novice Nomad
  • 05 Dec 2012
  • Anonymous
  • Canada
  • Female, 18-24
  • (2 reviews)


90%

Staff conduct themselves professionally and exceptionally friendly. The double private feels cozy and comes equipped with a hot water boiler, which comes in handy on cold evenings. A big conundrum next door one morning woke me up at an ungodly hour but other than that no worries. Lacking in atmosphere but in a goofy touristy part of town. Recommend it.

  • Novice Nomad
  • 26 Nov 2012
  • Anonymous
  • USA
  • Couple, 18-24
  • (3 reviews)


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