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Hostel Heart of Sarajevo Reviews

S.H. Muvekita 2, Sarajevo, Bosnia And Herzegovina

Reviews & Ratings Explained


240 Total Reviews
  • 92%Value For Money
  • 89%Security
  • 95%Location
  • 89%Staff
  • 82%Atmosphere
  • 89%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Well, the hostel just canceled my reservation few hours before the arrive with no satisfactory reason.


Lovely hostel in the heart of Sarajevo, right off the Main Street and two minutes from old town. They have free lockers, towels, maps etc and good recommendations for what to do in Sarajevo. They also help you with transportation arrangements to other destinations. The shower was leaking so the bathroom floor was wet a lot of the time, but that's the only complaint I had during my stay. Overall I am very happy with my stay there and would highly recommend this hostel to anyone!

Owner Comment (Hide)
Dear Nanna, thank you so much for your lovely review. You were a dear guest to us and we hope to see you again. All the best from the staff :)


great location with easy access to the main attractions and the staffs are extremely helpful.


staff clean kichen room every half hour, so kichen super clean.


This hostel is really lovely and has a homey vibe. The staff is so kind and helpful. They will look up stuff for you and give you recommendations for places to eat. I really enjoyed the common spaces, especially the one in our bedroom. The price is amazing for the quality of the hostel. I wish there were more bathrooms, but it was never a huge issue. Would absolutely recommend it! Great place!

Owner Comment (Hide)
Dear Guest, it was wonderful to have you as our guest and we thank you for such a lovely review and for recommending the hostel. We wish you best of luck. Hostel Heart of Sarajevo staff


The Hostel Heart is right in the middle of the city, is very clean, and is set up nicely with a large kitchen and living room so you can get your own space when needed.


Very cozy Hostel with friendly staff. Makes Fun to stay at

Owner Comment (Hide)
Dear Dirk, thank you so much for this review. It was very nice having you as our guests and we hope to see you again. Best regards, Hostel Heart of Sarajevo


We absolutely enjoyed our stay here. The location is great and also very safe - you get code for entering the building and a card to get into the hostel. The staff was very helpful. The only problem was, that there was only one bathroom in each floor. Therefore in the morning and in the evening it was busy and you had to wait for your turn.

Owner Comment (Hide)
Dear Andreja, it is truly wonderful to receive such a wonderful review from you. Thank you for being our guest and we hope to see you again sometimes. Best regards, Hostel Heart of Sarajevo


Great place, location, with friendly staff, I really enjoyed my stay at this hostel.

Owner Comment (Hide)
Dear Hayden, thank you so much for your wonderful review of the hostel, it was a pleasure hosting you. Best regards, Hostel Heart of Sarajevo

The reviews below do not count toward the property's recent rating.
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Šta ima! The staff make this place. I would come back to sarajevo just to see them again. Thanks for making Sarajevo feel like my second home. James


Good hostel, but no airconditioning.


to informed staff and totally Kind and chill out :D thx for having me a nice roomie :D


Great staff and perfect location! Dorm rooms are a good size too


I love my experience there among with the friends. The staff was really friendly, they were waiting for us very kindly. The location is the best as its name says. They have good facilities and they helped us to find good places to party. We had a problem with some documents that we lost and they helped us just like if it was their documents. I really recomend this hostel.


Directions to find the hostel from the bus stop were pretty useless, but the hostel itself was cool. Great central location, friendly staff, and pretty good facilities


Incredibly friendly and helpful staff! Great terrace and downstairs porch, and big windows in the rooms to let air in. Only slight negative was only two bathrooms, and only one had a hot shower. But this was never a problem when I was there.


Facilities could have been better, only one shower. Not much in terms of being able to lock up valuables. Did not like the smoking in the common areas. Good value for money, lots of space, and great location, but take these into consideration.


The staff were brilliant, so informative and friendly it really made my stay and have great memories of Sarajevo. If I ever return I will definitely stay there again. Thanks guys.


Zdarvo to all the team! I just want to tell you to stay how you are! It was such a nice stay and I really apreaciate your presence during those days! Thank you!


Great hostel!! Staff was super helpful, and the location is perfect.

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