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Hostel Komatsu Ueno Station Reviews

7-2-21Ueno Taito-Ku, Tokyo, Japan

Reviews & Ratings Explained

67%

Rating
92 Total Reviews
  • 68%Value For Money
  • 68%Security
  • 96%Location
  • 78%Staff
  • 58%Atmosphere
  • 50%Cleanliness
  • 54%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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49%

DONT stay here. We have stayed in Nepal, India and a lot of sess pits in Asia, this one was the worst. The shared bathrooms are absolutely filthy, it's like the bathroom out of the movie SAW. The rooms are very old, dirty marks on the walls and it smells like a nursing home with cigarette smoke. The two old ladies that run it were LOVELY but I don't think they are fit enough to run this hostel anymore. Book a night to see if you don't believe me.

Owner Comment (Hide)
Thank you for staying at our hostel. We are very sorry for making you unhappy from our Cleanliness is too bad. WE will try to clean up our bathroom and toilet more. Best Regarads

49%

Ok, it nice location just few meniute walk to the stations and close to shopping street. But CLEANLINESS = TERRIBLE escpecially bathroom & toilet.

Owner Comment (Hide)
Thank you for staying at our hostel. And Thank you for writing that it nice location just few meniutes walk to the stations and close to shopping street. We are very sorry for makeing you unhappy from our Cleanliness is Terrible. WE will try to clean up our bathroom and toilet more. Best Regards.

74%

Staff cant speak english, but still try to communicate and help you out! Really friendly. Rooms were clean and comfy, just dont be picky about the shared bath and washrooms.

  • 14th Mar 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for staying at our hostel . Thank you for feel that you think our staff (Obasan) is friendly. Thank you for writing that our room is clean and comfy. We try to make clean shared bath room and washrooms more. We hope that you will come back to Japan, and , stay our hostel again. Thank you for your a heart-warming review. Best Regards.

63%

Kind staff, small chalk boards on the front window say "Welcome " with your country's flag (made it easy to find), when me & my brother arrived they gave us tea to welcome. The man running it is funny. However at times only the elderly cleaner (without English) was there. The room was very cold even with the heater running (more insulation on the floor may help?). Bad smell in the bathroom, and common shower area may be off-putting for some. Really good location though

Owner Comment (Hide)
Thank you for staying at our hostel . Thank you that Welcome bard with flag. We try to make clean bathroom more. We are very sorry that make you cold in your room. Thank you for your frank reviewing. Best Regards.



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