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Hostel Lella Reviews

Via Palestro 9, Rome, Italy

Reviews & Ratings Explained

71%

Rating
1119 Total Reviews
  • 71%Value For Money
  • 75%Security
  • 81%Location
  • 73%Staff
  • 63%Atmosphere
  • 72%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

I spent only one night at the hostel, in a private room. It is not a regular hostel, I would classify it as a low cost hotel. The place was very clean and silent, and it is very close to the Termini, but the water in my shower was cold, I could not find the remote control for air conditioning and the wi-fi internet was not working properly. For one night only it was ok, but for longer stays I think there are better places to stay.


31%

People working in the receotion is really rude. And they add you a tax (that in your receiot it is already added) because thay want. You cannot pay by credit/debit card. Only cash. Obviously the receiot they gave to you is not "official"... Rooms are ok but the cleaning is disgusting: the cleaner the last day left a dirty towel in our room from another room. I claimed at the official web of Italian (Rome) tourism coz they deserve to be closed. Hope you do not go there. It is disgusting.

  • 4th Oct 2014
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 25-30
  • (1 review)


57%

It definitely isn't a hostel, just a run down hotel. We had the "2 bed mixed room ensuite" which is a twin hotel room.. The room stunk when we arrived which we figured was coming from the drain It's not in the best location - about half an hours walk into the main attractions and as they don't have the best metro line, the bus was always completely full! Ok if you don't expect too much, but id rather book a hotel in the middle of the city for the same price


100%

This hostel made me change my mind about hotels!! Great location, welcoming staff (mr.khan), clean and free WIFI. Just perfect.

  • 26th Aug 2014
  • Novice Nomad
  • Anonymous
  • Egypt
  • Male, 25-30
  • (1 review)


29%

Where do I start.. the bloke at reception was rude and negative. The place has no atmosphere. Room and bathroom were filthy. The place lists itself as a hostel, when really it's a hotel. If your after a bed, this place works but if your after fun, go elsewhere.


49%

Price was per person we thought when we booked it was per room. Also cancelked third nite by email more than 3 days notice and they tried to charge. Also 30 euro fee for booking was over and above the accommodation rate

  • 25th Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


100%

This hostel is super convenient to the station. All the staff's are super helpful especially (KHAN)who is at front desk and will often go out of their way to help you! made me feel at home before entering the hostel. He explained to me how to find the most interesting places of the city. The rooms were really nice and the beds were made up each day. I will definitely stay here again when in Rome! My stay here was awesome....!!!!!!

  • 8th Jul 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 18-24
  • (1 review)


69%

The room was adequate but the shower in the washroom wasn't working. There was water actually spraying from the tap in the shower which left no water pressure so 3 of us couldn't use the shower which left us very hot and sweaty as the temperature was quite high. The airconditioner provided some relief. There was an odd smell in the room but it could have been from the dampness in the bathroom. Night staff not as good as day staff. The lift is scary and it was difficult to get into our room.


37%

The room was disgusting. The shower was FULL of mold and it literally fell apart in my hands at some point, I felt like I needed some sort of protective mask just to shower. It was WAY too expensive for those sorts of problems. Also, it was a three person room and only two could have a key, which put a damper on my plans despite the fact that the reception was open 24 hours and technically I could have had the open it for me. There were also no lockers in the room, and the room was tiny.


63%

Decent place to stay if you're just looking for a bed to sleep in.


83%

I enjoyed my stay, staff were happy to help and always friendly even when you could tell they'd had a long night shift by themselves. I had a 3 bed dorm with ensuite to myself, stoked on that after a long flight.


66%

I am not sure what Hotel Lella was like as I was transferred to another one of there hotels at the last minute. They claimed it was due to unforeseen circumstances. The bed was uncomfortable fold away type, bathroom was clean but no shower were you could stand, you had to sit, i guess t was a Roman shower so when in Rome, not ideal but worked. Out of all the places I stayed in Italy this was the worst and I wouldn't stay here again. It was very close to the train station which was handy.




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