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Hostel Marmota Reviews

Tummelplatzweg 2, Innsbruck, Austria

Reviews & Ratings Explained


233 Total Reviews
  • 81%Value For Money
  • 77%Security
  • 70%Location
  • 84%Staff
  • 79%Atmosphere
  • 84%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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The location is rather secluded, so it can be quite quiet in the night. It is located on the far end of the city but it provides a spectacular view of the Austrian alps on a clear sky. The nearest supermarket M-preis closes at 7pm and its around 300 meters away.I would personally prefer a key card system, so I know that the dorm is accessed by the patrons and staff only. It seems as though as anybody can go up to the reception and request for the room keys with the Marmot mascot.


No wifi upstairs, no bar, unlockable lockers, too few power points and only over key per room make not a good hostel. At least the water pressure was decent, it was clean, the rooms were reasonably sized and the staff were helpful. The place is easily accessible, provided that the tram is running otherwise about a 20 minute walk into town. Not bad if you don't look beyond the minimum of a bed, shower, 'social space' and kitchen. fairly comfy.


An awesome hostel! They were always there to make sure that you were taken care of and were always very helpful! The only thing is that this isn't a place to really meet people - a lot of families were staying there. The only other thing that is kind of weird is the key situation. But overall, a great hostel!!

  • 5th Dec 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


인스부르크에서 3박했는데 숙소 만족합니다. 기차역에서는 트램타고 거의종점에서 내렸는데 고가도로 아래 위치하여 밤에는 주위가 어둡습니다. 위험하진 않지만 가로등도 없어 당황스럽더군요. 무거운 짐만 없으면 걸어서도 중심가까진 충분히 다닐 수 있었습니다. 주위에 billa 같은 수퍼마켓이 있어 편리합니다. 게스트키친도 잘되어 있고 공용공간도 작지는 않은데, 비수기여도 저녁식사 시간에는 제법밀리더군요. 와이파이가 방에서 거의안터지는 점 안좋았습니다 (참고로 꼭대기층 4인실에 있었는데 벽에 랜선이달려있어 넷북연결했더니 무척빠르더군요; 다른방도 그런지는 모르겠습니다). 사물함이 없다하여 걱정했는데 4인실의 경우, 방에 옷장이 2개있고 로프가 있으면 자물쇠 채워보관 가능하더군요. 직원들이 친절한 편이고 여기서 인스부르크카드 구입도 가능합니다.


The hostel is way to find but quite far out of town when you have luggage. The hostel is near to supermarkets but that doesn't help when they close early. Everyone at the hostel was really nice and the beds rooms we're really good. Ensuite showers and toilets. My only fault would be that te kitchen was a little grubby.

  • 16th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


Made the most of the atmosphere, if you are outgoing enough. Stairs nearly break a leg because lights are not on all the time. You have to share 1 key between all in the room. Wifi was average as well in rooms. 15min bus ride into the city.


I got my laptop stolen here and the next day another guest got his iPad stolen from his room. Not really the hostels fault but they could improve their security by locking the outside kitchen door and/or card key entry to the main doors or rooms. The one key per room is weird. The hostel itself was good. Staff was pleasant and helpful, beds were comfy, and great place to met people...they could maybe clean the floors in the rooms once in awhile tho. I would stay here again.


This the best hostel you can stay the price , the location ,and access able for everything the staff and the people are great


The room heater was not functioning in my room. They charged me twice for the balance amount due from me. I gave them cash and they charged it from my card also. I had to write to them to get the transaction reversed. They never apologised for their mistake.

  • 1st Nov 2014
  • Novice Nomad
  • Anonymous
  • India
  • Male, 41+
  • (1 review)


Good place to stay, great kitchen facilities. Wifi only works downstairs and not in bedrooms.


The most you will enjoy will be the view... Although it is clean and spacious it is not a hostel you might revisit. It is literally the last house of the village. The plus is that the tram is around the corner but there are only one shop near by and you will need to buy tickets to and from the city centre as it is not in walking distance... which means EUR 3.60 additional cost every day... if it is more than EUR 10 it is no longer a bargain.


Really great to have access to a kitchen like this ! Large and well-appointed and also clean and practice. The bathrooms are also very modern and clean with large shower.


Marmota was a really nice hostel, there was nothing bad actually during my stay. There is a few things I would have liked i.e. laundry, WiFi in every floor, a bar, breakfast availability. Other than that, eveything was fine, helpfull staff, well-equiped kitchen, clan bathroom


If I have to take a tram to get into town, the hostel should at least be in a nice area. This isn't. The common room is so poorly furnished you have to climb over furniture to get into booths. Kitchen has hot plates that are hard to control, no coffee machine, crappy pots and pans, few utensils. Security is poor. You might get a locker key if they have one, but most are missing. One key per room is a pain. Glad I didn't get bed bugs but heard of others getting them. I won't be back.


Innsbruck is small enough that the location a little outside of town wasn't a problem. Hostel was clean and had nice facilities. The staff was very helpful. Beautiful views and lots of parking!


We loved the atmosphere of this place. The staff was young, hip, and fun, and the people staying there were great. The lockers had no lock, so that wasn't ideal, but nothing was stolen. The location wasn't at all ideal either (we had to take a few buses to get to the center of town) but it made for a great "see the town like a local" experience." Would definitely stay there again


It's Austria and nobody in the reception (all 3 shifts) can't speak in German...


Great hostel for the price, it is a little bit far outside of the city centre and the directions were a tiny bit confusing (it's not the end of the street!) but awesome view from the front yard. Not a whole lot of atmosphere, but I was here during low season for just one night. Kitchen was pretty disgusting but every other part of the hostel was spotless, and the beds were perfectly fine.


Pros: Great staff, cleanliness, good atmos, big rooms, unbeatable value for money. Cons: Bit out of town, cant buy drinks / snacks on site, kitchen needs more work surfaces, only one key per room, whacky pricing structure. BUT overall though a great place to stay in Innsbruck. Why not put the price up by a euro and get individual keys cut?


The hostel could use individual lockers and the location was about a 30 minute walk from the train station. The staff was very helpful and never seemed bothered by a request. The atmosphere wasn't bad, it was just kind of bland, but clean. The price varied from day to day so the value depends on which day (I was there three days and not charged the same amount twice). Averaging the cost it out it was reasonable. My biggest concern was one key per dorm room and no private lockers.

  • 5th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)

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