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Hostel Masaya Santa Marta Reviews

Calle 14 04-80, Santa Marta, Colombia

Reviews & Ratings Explained

94%

Rating
57 Total Reviews
  • 93%Value For Money
  • 94%Security
  • 94%Location
  • 92%Staff
  • 93%Atmosphere
  • 93%Cleanliness
  • 98%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

A beautiful place to stay in Santa Marta. Multilevel, picturesque tile and marble building. Modern furnishings + an old building = unique. Shared dorm beds are cozy and semi-private with train-car curtains, individual fans and reading lights. Spacious kitchen. Inviting social areas. Great night activities! Good WIFI/computer area. Fantastic reception, especially from David and Melanie. Only complaints: rooftop pool closed for cleaning (5 days), occasionally out of toilet paper. Recommended!


80%

This is a nice hostel to relax after something like the lost city hike. Staff are very helpful even though they are run off their feet at times.. (This is a popular hostel). A few things need attention though, the room lockers are too small and not well made. The luggage room is also too cluttered, small, lacks a proper labelling method and staff checking routine.. I could've walked out with anyones bag!

Owner Comment (Hide)
Thank you for your feedbacks; this helps us improving our service. We are satisfied that you appreciated the staff and the comfort proposed by the hostel!! Concerning the luggage room, We think changing the organization of the spaceto find easily the customer luggages!!

80%

It`s a professionally run hostel with great facilities. It`s not one of the warm, cosy ones and the curtains around the beds add a sense of anonymity but on the other hand it`s great to have some private space with your own fan and socket.


94%

This is more of a boutique hotel with dorm beds than a traditional hostel. Beds, staff, facilities, location, breakfast, pools, bathrooms are all excellent. Having stayed in over 100 hostels around the world, this is by far my favourite! Great for chilling out rather than partying.


97%

I've never seen a better hostel. I really enjoyed my stay.

Owner Comment (Hide)
Thank you for your comments! We are satisfied that you appreciated your stay en Masaya! It’s very important for us to continue to improve our services and reach your expectations! See you soon for ever more culture!!!!

94%

Wow! It looks like a hotel - so beautiful and clean and new! the pool and the view from there are great! excelent bar, great breakfast - but not included. Ar condicionate in bathrooms - great! Good shower, clean bathrooms. Cinema room? great! Very well located, nice staff, helped us a lot finding places to go and everything.


94%

Maybe the World's best hostel!


100%

Best hostel ever, more like a luxury hotel. The staff is the best,, and they organize a lot of cutlural activities. The roof top is amazing, and they have 2 swimming pools! WHAOU!

  • 12th Feb 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 31-40
  • (1 review)

Owner Comment (Hide)
Hello, Thank you for your comments! We are very satisfied that you appreciated the cleanliness, the staff and the cultural activities during your stay in Masaya Santa Marta. See you soon in Masaya for ever more culture!

97%

I have traveled all around South America and this is definitely more like a hotel than hostel. Simply amazing!


94%

The building with the facilities are great, but I think 120.000 COP is quite a lot for a hostel. The included breakfast was rather poor; you couldn´t get a second cup of coffee!!

Owner Comment (Hide)
Hello, Thank you for your comments! We are satisfied that you appreciated “la experiencia local” during your stay in our hostel. We are sorry for the breakfast. We changed it, now; there are more choices for the customers (juices, fruits, omelet, cereal, bread, jam, bread, coffee...) and you have the possibility to take another cup of coffee even if the coffee is not unlimited. See you soon en Masaya for ever more culture!

91%

Gorgeous building with excellent facilities that looks like a 5 star hotel. It is certainly not dirty but you would think for an amazing place that they would go to the effort of giving it a 5 star clean too!

Owner Comment (Hide)
Hello, Thank you for your comments! We are satisfied that you appreciated “la experiencia local” during your stay in Masaya! It’s very important for us to continue to improve our services and reach your expectations! You can also discover our hostel Masaya Bogota See you soon in Masaya for ever more culture!!

100%

Excellent!

Owner Comment (Hide)
Thank you for choosing Masaya as your accommodation during your stay in Colombia! We are satisfied that you appreciated our Hostel!

97%

It looks like a hotel, but it is a hostel. Beware that some of the rooms have a fan but no aircon. If you prefer aircon, check that the room you book has it. The rooftop with pool and bar is great.

Owner Comment (Hide)
Hello, Thank you for your comments! We are satisfied that you appreciated the location of the site, the pool and the quality of the bar of our Hostel! You can also discover our Hostel Masaya Bogota!

100%

Best hostel ever!! The common areas are amazing; jacuzzi, swimmingpool, bar, lounge, kitchen, WiFi and the staff is amazing!

  • 16th Jan 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)


97%

This is probably one of my favourite hostels that I've ever stayed at. Nice, helpful staff, good wifi, great beds with fan, light and plug ins, great rooftop kitchen. There is tons of space and privacy, and it feels like a hotel with 2 pools and lounge chairs and a rooftop bar. I would definitely stay here again!!


94%

Stayed only one night here and booked the lost city trek through reception. A great hostel. Great facilities, clean and helpful friendly staff. Would book again.


100%

Pretty much the ultimate hostel.


100%

Excellent hostel with amazing facilities in an excellent location with friendly and helpful staff. The minor drawback was the ventilation in the dorms. The individual fans helped, but some more ventilation would be helpful. It was hot, but otherwise an excellent hostel for the bargain price.


91%

You feel like in a hotel, very clean and a lot of space for relaxing. The recepcionists were not very informative.


94%

Excellent! Even though we had an overbooking problem, the staff was really professional and found a solution. We came back a feel days later and it was really worthed!


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