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Hostel Orange Reviews

Wenceslas Square 20 (Vaclavske namesti 20), Prague, Czech Republic

Reviews & Ratings Explained

84%

Rating
1179 Total Reviews
  • 85%Value For Money
  • 84%Security
  • 97%Location
  • 88%Staff
  • 78%Atmosphere
  • 80%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Really clean and fantastic location. 2 mins from everything saved so much time and money traveling, we stayed in room of 8 and not one of us had any issues, pay'd more year before in hotel and wish I would have come to orange instead. We will book again.

  • 29th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


57%

Worst atmosphere I've ever experienced in a hostel. Lockers are tiny and not enough to accommodate everyone. Wifi is awful. Got kicked out of my room and made to move to another as they said I'd booked a different dorm my final night which was not true. Staff are kind. Wouldn't recommend.

Owner Comment (Hide)
Dear guest, thank you for the comment. We are glad to hear you liked our staff and location! In case the size of the locker is not enough for your big baggage, we recommend to put the baggage behind reception, to the luggage space, and take only the valuables to the locker. We are really sorry to hear you had to change rooms. We are trying to avoid it in most cases! You can also use the common computer with the internet access. Have a great day Hostel Orange PR team

77%

There was only 1 staff at the reception, so this made the check-in slower, with additional queries by other travelers. The toilet outside was not so clean and smelled. The terrace was not accessible as stated should be. The fridge was too messy and very full. Overall, the room was clean with clean bedsheets.

Owner Comment (Hide)
Dear guest, thank you for the review. We are glad you liked the cleanliness of the room and the bed, the housekeeping comes to our hostel every day. We do not have any toilet outside, maybe you used the toilet of the restaurant below? That one does not belong to the hostel. The fridge is accessible to all the guests, and we can not possibly control the amount of food they put in there. We do hope to stop the reparations on the terrace soon! Have a great day Hostel Orange PR Team

86%

We really enjoyed our stay here. There's a lot of common area, so you get to know a lot of other people staying there.(although the kitchen could get a bit cramped). There was a computer for guests to use, which was handy. We stayed in the 16-bed dorm, which was pretty comfortable. Good showers too! The location is pretty good (just off Wenceslas square), although it could be a bit noisy in the evenings, so maybe not ideal if you want an early night! The staff were super helpful too!

Owner Comment (Hide)
Dear Guest, thank you very much for your nice comments on our hostel! We are glad you used our common computer, that you had a comfortable stay in the 16-bed dorm, that you liked the showers and the staff were knowledgeable! Thank you also for the nice words about the common areas. We hope that you will come back to our greatly located hostel when you visit Prague next time! Have a wonderful day. Hostel Orange PR manager

100%

Facilities and cleanliness are good. Very close to the main train station and central area. Would recommend.

Owner Comment (Hide)
Dear guest, thank you very much for posting a comment! We are more than happy to hear you liked our facilities, cleanliness and the central location. We hope that it helped to make your stay in Prague more convenient. Please, visit again when you come to Prague next time. Thank you for your time writing this feedback. Have a great day Hostel Orange PR team

100%

Orange is a great hostel, very clean and comfortable. Nice and polite staff. Good WiFi access and close to city center.

Owner Comment (Hide)
Dear guest, we are very glad you liked our Hostel Orange! It is great to hear such a nice feedback on our staff and we are glad you liked the location. We will do our best to receive more reviews like yours. Thank you for remembering to post a review. Have a great day Hostel Orange PR team

77%

Great location, nearby the Old town square and a short walk to all the attractions. I would have hoped for a proper common area where to hang out, the patio/balcony was locked.

Owner Comment (Hide)
Dear guest, thank you for your feedback. We are very glad you liked the position of the hostel and we hope it made your stay in Prague more convenient. Even during bad weather there is a possibility to hang out in the common area on the first floor! We do hope you enjoyed your stay and that we will be able to accommodate you again. Have a lovely day Hostel Orange Team

80%

I don't know how but in the early morning onu guy's stuff was stolen. They couldn't find out who did that. People should use the lockers. And wifi is very bad in the rooms. It has to be improved.

Owner Comment (Hide)
Dear guest, thank you for your comment. We see in your evaluation that you liked the location and our staff and we are glad for that. We can not agree more with your words that the guests should use the lockers. Note that the locks are available FOR FREE at the reception, they only take small guarantee deposit for them. The hostel is as safe as our guests are carefull. We looked into the wifi with our provider and it has been fixed. Thank you for choosing Hostel Orange! Hostel PR team

100%

The rooms are cozy and cute, the common area is welcoming, and the staff is helpful and warm.

Owner Comment (Hide)
Dear guest, thank you very much for your heartwarming evaluation ! We are more than happy to see you liked our rooms, the common area and our helpful staff. We will do our best to keep it up, to receive more customer comments like yours. Thank you for remembering to post a review. We hope Hostel Orange will be the first choice for you if you come to Prague again Have a lovely day. Hostel Orange PR team

97%

Such an amazing location! Right in the center of everything. The room I stayed in was a good size and had decent sized lockers. There were two bathrooms on each floor so you had to wait sometimes but they were really clean. It was an overall really nice atmosphere and I would stay here again

Owner Comment (Hide)
Dear guest, thank you very much for posting the review! We are very glad you liked all about Hostel Orange, its lockers, location, clean bathrooms and the location. We hope that you had a wonderful time, and that it was easy to explore the city, based at the Wenceslas' Square! We thank you very much for the recommendation and we do hope you will stay again indeed! :) Have a great day Hostel Orange PR team

100%

Hostel is amazing, the staff is very kind and always helpful, the hostel is central located.

Owner Comment (Hide)
Dear guest, thank you for such a positive review and evaluation! We are happy that you were so much satisfied during your stay, that you liked the staff, location and the hostel Orange in general. We will do our best to keep it up. Please, visit again when you come to Prague. Have a lovely day. Hostel Orange PR team

63%

ideally located in Wenceslaw square and just 10 min from the Old Town Square it is a medium standard hostel for one or two nights. Facilities were clean enough and well maintained, fair enough for a short stay. I recomment this hostel, good value, well located.

  • 11th Aug 2014
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Dear guest, thank you for such a positive comments. We are glad for your recommendation! We hope our central location and well informed staff helped you to enjoy Prague even more. Thank you for your time writing a review. Have a great day. Hostel Orange PR team

77%

the room, especially the bathroom, was very dirty when we first came in. great was the opportunity to make tea in the room. the cups got cleaned every day.

  • 11th Aug 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
Dear T, thank you for taking a minute to do the review! We appreciate your feedback. The cleanliness of the hostel is daily maintained by the housekeeping. During evening or rush hours, the bathroom cleanliness mainly depends on the fellow-guests, how clean they keep it. We are happy you liked the possibility of making a tea, and that you liked the location. We hope to see you again soon in Hostel Orange. Have a nice day. Hostel Orange PR team

97%

Great hostel with very helpful staff. Got great advices on what to visit and where to eat and party. The location is very good, next to the metro station and city centre.

Owner Comment (Hide)
Dear Arthur Cheese, thank you very much for your recommendation! We are glad to see you liked our staff, their advice, the location. We do hope that when you come to Prague again, Hostel Orange will be your first choice :) Thank you for choosing Hostel Orange. Have a great day Hostel Orange PR team

100%

Good price for a nice hostel at the central place in Prague!

Owner Comment (Hide)
Dear guest, thank you for the evaluation and such a positive comment! We will certainly keep our low prices and the cleanliness of the hostel! We hope Hostel Orange will be your first choice when you return to Prague! We are very glad you remembered to post a review and thank you for it. Have a great day Hostel Orange PR team

80%

Friendly staff. Fantastic location with an easy walk to old town square! Nice building and good value for money. Bathrooms weren't kept very clean but it could have been worse. Not a great hostel for a social visit.

  • 10th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Dear Josh Sullivan, thank you for your comment! We are glad to hear that the staff at Hostel Orange were friendly, that you liked the location and our low prices! The housekeeping comes to Hostel Orange every day,and they clean not only bathrooms, also dormitories. It depends very much on the other guests, in which condition they leave the bathroom during the busy hours...You can use our common rooms for making your stay more social! Thank you for choosing Hostel Orange! Have a nice day

97%

This hostel is very nice. It's clean in a great location.

Owner Comment (Hide)
Dear Nina Svorzhak, Thank you very much for your evaluation. We are very grateful for the high marks you gave us and we are happy that you enjoyed your stay at Hostel Orange! We will certainly have the rooms and hostel clean and nice as during your stay. We hope to see you again soon in Hostel Orange! Have a great day. Hostel Orange reservation team

100%

Staff are amazing, polite, friendly, welcoming! The atmosphere is great! I cannot wait to get back over and spend more time at the Orange!

Owner Comment (Hide)
Dear Trevor Brown, we are so happy about your nice words! We are glad you enjoyed the atmosphere at Hostel Orange and that you were politely served by our staff. We can not wait to see you back! Thank you for choosing Hostel Orange. Have a great day Hostel Orange Reservation Team

71%

Hostel orange was a little bit disappointing. I stayed in a dorm which looked more like an overcrowded hospital ward. Far too many beds in one room! We could barely open the toilet door as there were no room for bags. Especially in the heat....this is not good!

Owner Comment (Hide)
Dear guest, thank you for the review. We are trying very hard to keep the prices low even during the high season. That is the reason of having more beds in one room. You can also use the luggage space, taking your valuables with you to the locker, to avoid storing the bags in the room. We will certainly be able to offer also dormitories with less beds! Thank you for the time writing the review! Have a great day. Hostel Orange PR team

89%

Very nice hostel, with clean bathrooms and dormrooms, with a locker and plug for each bed. Very nice, attentive, and attractive staff. Great location right on Wencelas Square and conveniently located right next to Mustek metro station.

Owner Comment (Hide)
Dear Alec Mar, thank you for posting a review! we are very happy you liked the cleanliness in Hostel Orange, the equipment, the staff and the location. We are very grateful for your positive comments and evaluation and we thank you for that. We hope that you will visit again, during your next stay in Prague. We wish you a very nice day. Hostel Orange PR team

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