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Hostel Orange Reviews

Wenceslas Square 20 (Vaclavske namesti 20), Prague, Czech Republic

Reviews & Ratings Explained

84%

Rating
1201 Total Reviews
  • 86%Value For Money
  • 83%Security
  • 97%Location
  • 89%Staff
  • 77%Atmosphere
  • 80%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Everything was clean, a great value for your money.

Owner Comment (Hide)
Dear guest thank you for the comment! We are glad you enjoyed our low prices and we are constantly working on cleanliness of our hostel, so we are glad to see it works. Thank you for staying with us. Have a great day! Hostel Orange PR manager

94%

I only stayed one night passing through, but beds were comfortable, the staff was nice and helpful.

Owner Comment (Hide)
Dear guest, we are happy to hear you had a good night's sleep in your comfy bed, and that the staff was kind. We hope you will use our hostel when you come back to Prague! Have a lovely day Hostel Orange PR manager

100%

Katerina the receptionist was a fun and very warm,welcoming staff member and helped us enjoy our trip. very knowledgeable of area too.

  • 18th Sep 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Dear guest we are very glad to hear that Katerina helped you and welcomed you at our hostel! We are also happy to hear you were given some advices about the places nearby by her. We thank you for the evaluation of our hostel, and we hope to see you again soon at Hostel Orange! Have a nice day! Hostel Orange PR manager

100%

I was pleasantly surprised to find such a great hostel. Staff was very helpful with all my questions. The rooms were very nice and clean.

Owner Comment (Hide)
Dear guest, we are glad to be a nice surprise for you! We are very keen on having our hostel and the dormitories and rooms clean! We are happy to hear you liked the decorations and our helpful staff! Thank you for writing the review! We hope you will come back one day! Best regards Hostel Orange PR manager

89%

All OK. But the refrigerator is too small for all the people of the hostel.

Owner Comment (Hide)
Dear guest, thank you for the comment. We are glad your stay was without problems. It is possible that during the high season the fridge fills up, depending on how many people there are in the hostel at the moment. Thank you for the feedback and we hope you will visit us when you are next time in Prague. Have a lovely day Hostel Orange PR manager

91%

This hostel is located in an amazing place and also staff are really friendly and helpful. i strongly recommend to stay here

  • 13th Sep 2014
  • Novice Nomad
  • Anonymous
  • Turkey
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Guest, thank you for your lovely review! We are glad you recommend our property due to the location, and helpful, kind staff. The feedback about them is really appreciated! I hope you will come back one day, and again to Hostel Orange in Prague! Have a very nice day Hostel Orange PR manager

100%

IIf you need a nice place in the middle of all actions in Prague, take this hostel! You will catch a good mood of this city.

Owner Comment (Hide)
Dear guest, thank you very much for the short but enthusiastic review! From the marks you gave us we see you really liked our facility, and we do hope that you will come back to enjoy the friendly atmosphere in future! Thank you for choosing Hostel Orange We wish you a very nice day. Hostel Orange PR team

86%

Good location, everything is clean, just no common area other than the small kitchen. Outdoor terrace is closed which wasn't great. Really good wifi signal even on the top floor!

Owner Comment (Hide)
Dear guest, thank you for the evaluation! We glad you liked the clean enviroment of our hostel, and the strong wifi throughout the hostel. We would of course like to reopen the terrace soon! There are some reparations going on. The common area is just in front of the kitchen, you can sit on the sofa, chat or just relax there! We hope to see you again soon at Hostel Orange! Have a nice day Hostel Orange PR team

83%

Stay there for a night on 1st of Sept 2014. Excellent location. Staff are friendly and able to communicate well in English. One of the pretty staff name Alua (if not mistaken), she is very friendly and helpful. It is value for money and I will go back to here if there is a chance travel here again.

Owner Comment (Hide)
Dear guest, thank you for the review! We are glad you found our staff helpful and friendly, the location fantastic and that you wish to come back. We will be certainly awaiting you in future ! Thank you for writing a feedback and have a lovely day Hostel Orange PR manager

83%

impressed by the staff. they are very friendly and very helpful. good value, good location. don't miss the restaurant downstairs. there r good traditional foods with reasonable price.

Owner Comment (Hide)
Dear guest! We thank you very much for taking some time to post a review. We are very glad you liked the attitude of our staff, and the very good price respect to the location! We hope you enjoyed the discount we provide to our guests for the restaurant below the hostel! When you come back to Prague, we hope Hostel Orange will be your first choice :) Have a great day Hostel Orange PR team

94%

Really clean and fantastic location. 2 mins from everything saved so much time and money traveling, we stayed in room of 8 and not one of us had any issues, pay'd more year before in hotel and wish I would have come to orange instead. We will book again.

  • 29th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Dear guest, we are more than pleased to hear you had such a good time at our Hostel, that you enjoyed the location, that the 8-bed dorm was comfy, and that you prefer our property compared to hotel! Thank you so much, we will not dissapoint you when you come back! Have a very nice day! Hostel Orange PR manager

57%

Worst atmosphere I've ever experienced in a hostel. Lockers are tiny and not enough to accommodate everyone. Wifi is awful. Got kicked out of my room and made to move to another as they said I'd booked a different dorm my final night which was not true. Staff are kind. Wouldn't recommend.

Owner Comment (Hide)
Dear guest, thank you for the comment. We are glad to hear you liked our staff and location! In case the size of the locker is not enough for your big baggage, we recommend to put the baggage behind reception, to the luggage space, and take only the valuables to the locker. We are really sorry to hear you had to change rooms. We are trying to avoid it in most cases! You can also use the common computer with the internet access. Have a great day Hostel Orange PR team

77%

There was only 1 staff at the reception, so this made the check-in slower, with additional queries by other travelers. The toilet outside was not so clean and smelled. The terrace was not accessible as stated should be. The fridge was too messy and very full. Overall, the room was clean with clean bedsheets.

Owner Comment (Hide)
Dear guest, thank you for the review. We are glad you liked the cleanliness of the room and the bed, the housekeeping comes to our hostel every day. We do not have any toilet outside, maybe you used the toilet of the restaurant below? That one does not belong to the hostel. The fridge is accessible to all the guests, and we can not possibly control the amount of food they put in there. We do hope to stop the reparations on the terrace soon! Have a great day Hostel Orange PR Team

57%

The major problem is the lack of common area - there was only a small rather charmless kitchen area with seats for 5-6 people. So most conversations between travellers that took place in the stairway - because there was nowhere else to be to chat inside the hostel.


86%

We really enjoyed our stay here. There's a lot of common area, so you get to know a lot of other people staying there.(although the kitchen could get a bit cramped). There was a computer for guests to use, which was handy. We stayed in the 16-bed dorm, which was pretty comfortable. Good showers too! The location is pretty good (just off Wenceslas square), although it could be a bit noisy in the evenings, so maybe not ideal if you want an early night! The staff were super helpful too!

Owner Comment (Hide)
Dear Guest, thank you very much for your nice comments on our hostel! We are glad you used our common computer, that you had a comfortable stay in the 16-bed dorm, that you liked the showers and the staff were knowledgeable! Thank you also for the nice words about the common areas. We hope that you will come back to our greatly located hostel when you visit Prague next time! Have a wonderful day. Hostel Orange PR manager

100%

Facilities and cleanliness are good. Very close to the main train station and central area. Would recommend.

Owner Comment (Hide)
Dear guest, thank you very much for posting a comment! We are more than happy to hear you liked our facilities, cleanliness and the central location. We hope that it helped to make your stay in Prague more convenient. Please, visit again when you come to Prague next time. Thank you for your time writing this feedback. Have a great day Hostel Orange PR team

100%

Orange is a great hostel, very clean and comfortable. Nice and polite staff. Good WiFi access and close to city center.

Owner Comment (Hide)
Dear guest, we are very glad you liked our Hostel Orange! It is great to hear such a nice feedback on our staff and we are glad you liked the location. We will do our best to receive more reviews like yours. Thank you for remembering to post a review. Have a great day Hostel Orange PR team

77%

Great location, nearby the Old town square and a short walk to all the attractions. I would have hoped for a proper common area where to hang out, the patio/balcony was locked.

Owner Comment (Hide)
Dear guest, thank you for your feedback. We are very glad you liked the position of the hostel and we hope it made your stay in Prague more convenient. Even during bad weather there is a possibility to hang out in the common area on the first floor! We do hope you enjoyed your stay and that we will be able to accommodate you again. Have a lovely day Hostel Orange Team

80%

I don't know how but in the early morning onu guy's stuff was stolen. They couldn't find out who did that. People should use the lockers. And wifi is very bad in the rooms. It has to be improved.

Owner Comment (Hide)
Dear guest, thank you for your comment. We see in your evaluation that you liked the location and our staff and we are glad for that. We can not agree more with your words that the guests should use the lockers. Note that the locks are available FOR FREE at the reception, they only take small guarantee deposit for them. The hostel is as safe as our guests are carefull. We looked into the wifi with our provider and it has been fixed. Thank you for choosing Hostel Orange! Hostel PR team

100%

The rooms are cozy and cute, the common area is welcoming, and the staff is helpful and warm.

Owner Comment (Hide)
Dear guest, thank you very much for your heartwarming evaluation ! We are more than happy to see you liked our rooms, the common area and our helpful staff. We will do our best to keep it up, to receive more customer comments like yours. Thank you for remembering to post a review. We hope Hostel Orange will be the first choice for you if you come to Prague again Have a lovely day. Hostel Orange PR team

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