Hostel Palace Lisboa - Bourbon Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
Read our review guidelines »
The location was ok, but there was no one to let us in when we arrived. On the outside door there was no notice whom we could contact. Dirty rooms. Old food in the fridge; the dustbins were not emptied; fruitflies in the kitchen. The last night of our stay the bed collapsed, one leg was broken. We had to sleep on the floor, which was dusty and dirty. We had some other complaints too and since there was no staff I sent a mail, and asked to refund our last night. I got no answer at all.
- Novice Nomad
- Female, 41+
- (1 review)