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Hostel Pangea Reviews

Barrio Amon Ave 7 st.3-3bis, Barrio Amon Ave.11 st 3bis, San Jose, Costa Rica

Reviews & Ratings Explained

80%Overall Rating

From 183 ratings
  • 78%Character
  • 90%Security
  • 78%Location
  • 77%Staff
  • 78%Atmosphere
  • 81%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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90%

Really great place. Absolutely recommend it. Good atmosphere. Very secure. The staff is soo friendly. The price is about average, but you get what they promise. The bar in the roof has a great view of the city and is really nice... almost no need to go elsewhere. Food there is also great. Would definitely recommend it and come back if I ever went back to Costa Rica. Pura Vida!

  • Novice Nomad
  • 29 Dec 2012
  • Anonymous
  • Argentina
  • Male, 31-40
  • (1 review)


87%

The public toilets (unisex) should have more than one basin... Separate toilet facillities for males & females would make this place nearly perfect.. the water in the pool could be cleaner... Service of the restaurant could be faster.. Nice place though, and the staff is awesome. Best thing in San Jose.

  • Novice Nomad
  • 21 Dec 2012
  • Anonymous
  • Finland
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Working hard on your requests ! Thanks for your words hopefully we'll have the pleasure to have you again with us so you can see the improvements !

67%

We reserved a shuttle which we waited for more than an hour to come. Then we were told that we had to pay a surcharge for being after 11 pm. Our flight had been delayed, and we received poor service. I did not feel in the mood to pay extra!! The rooms were very noisy, we had to leave again at 5 am and I left without sleep. Not a nice experience.

  • Novice Nomad
  • 19 Dec 2012
  • Anonymous
  • Canada
  • Female, 41+
  • (1 review)

Owner Comment (Show)
Dear guest you waited for the shuttle for 20 min and this was because your flight was delayed for more than 2 hours ,the other guests ( already in the shuttle ) didn't want to wait longer at the airport so we had to leave and come back for you which we gladly did and informed you about this situation as soon as you were at arrivals by phone and you said it was fine to wait. We know you were not in the mood to pay for the shuttle but the international airport is 15 miles aways from the city you knew the cost of transportation to the city and you knew we went looking for you akready twice at 1am

87%

Nice hostel only the rooms are a bit small

  • Novice Nomad
  • 18 Dec 2012
  • Anonymous
  • Netherlands
  • Female, 25-30
  • (4 reviews)

Owner Comment (Show)
Thank you , next time you stay with us we'll give you a bigger room for sure !!

100%

I'm going to recommend this hostel to everyone who goes to San Jose.

  • Novice Nomad
  • 18 Dec 2012
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Thank you !! It was great having you with us !

77%

In total I stayed at the hostel for 5 nights. I experienced that some of your staff seemed really unfriendly. Especially in the bar. It made my consider whether I even wanted to support the bar or not. But I stayed there 5 nights as I thought it was a really nice place. Only had issues with some staff, the high prices in the bar and room 40 doesn't lock.

  • Novice Nomad
  • 15 Dec 2012
  • Anonymous
  • Denmark
  • Male, 18-24
  • (2 reviews)


83%

The hostel is well located and clean. Its too bad that there are no kitchen. The bar and the restaurant are a little pricy.

  • Novice Nomad
  • 15 Dec 2012
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


100%

Hostel Pangea was quite the find. All you need, and in a very central location. Rooms were large and clean, beds were comfortable and staff were very helpful. There is free wifi, a bar-restaurant and pool, as well as lounge room and pool table. I was very happy with my stay and happy to recommend them.

  • Avid Traveller
  • 11 Dec 2012
  • Anonymous
  • Australia
  • Female, 31-40
  • (11 reviews)


53%

WARNING: HostelWorld says 1 day cancel policy, but then Pangea emails you: 2 day cancel policy, pay one day if canceling day before arrival, and *pay full reservation* otherwise! I canceled my 2nd reservation by email ~ 50 hours before my scheduled noon arrival. When I got home I saw the *full 3 day bill for 2 people* on my card! Tried to resolve by email but they ignored initial emails, then were rude, and then ignored me more :P Suggestion: Alajuela is much nicer and bus to San Jose is $1.

  • Novice Nomad
  • 11 Dec 2012
  • Anonymous
  • USA
  • All Male Group, 25-30
  • (6 reviews)


50%

It's nice. its just not that nice. the hostel seems to be a party hostel, that is not the case. its kind of the way cab drivers like to screw you, driving around an extra couple blocks to mark up the fare, thats the way i felt staying here. it was all about cash, not about service. bs rules of where you can eat, what you can eat. the bar closes way too early. its got nice facilities, but its a dangerous location and no one really was that helpful.

  • Novice Nomad
  • 08 Dec 2012
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
You brought an spaghetti bag and told the staff at the restaurant to cook that for you and get the rest of the ingredients from the hostel for free. We explained you we can not make that favor as you called it. Then you were asking other guests to buy you beers at the bar and we had to ask you to leave the bar , the bar closes at midnight and all the guests really like that , we are sorry we were not able to be helpful with your requests

93%

Hostel Pangea was a great option for San Jose. It was my girlfriend's first hostel experience so the manager kindly upgraded us to the suite to make it easier on her... The location is very secure and just a short walk from the gold museum and the national theater


60%

There's something wrong with the hostel's priorities when there are 6 flat screen TVs in the lounge, and one fluorescent bulb for every three bathrooms. On the ground floor, the bathrooms are all the way at one end, meaning people have to trek for quite a bit. Tere's just one washbasin/sink for the entiire ground floor, which is absolutely inexcusable There are no hooks to hang anything inside the bathrooms. They need to give basic amenities as much attention as they seem to have their lounge.

  • Novice Nomad
  • 07 Dec 2012
  • Anonymous
  • India
  • Male, 31-40
  • (1 review)


73%

Great place to start off a trip. Landed in San Jose and met so many people here, wound up traveling around Costa Rica with most of them.


83%

Too much music for us, but maybe thats in all Costa Rica.

  • Novice Nomad
  • 06 Dec 2012
  • Anonymous
  • Switzerland
  • Male, 41+
  • (3 reviews)


97%

Great staff, clean rooms. Perhaps an offical "Pub Crawl"?

  • Novice Nomad
  • 05 Dec 2012
  • Anonymous
  • USA
  • Mixed Group, 25-30
  • (1 review)


97%

What stands out about this hostel is the security. Pangea is a COMPOUND. You can't get in without a security bracelet, and you have to ring the bell and be let through the solid iron gate. Its very impressive Restaurant is good, there are lots of computers, wifi , pool.... Nothing bad to say. Staff is great.

  • Globetrotter
  • 04 Dec 2012
  • Anonymous
  • USA
  • Female, 18-24
  • (23 reviews)


97%

Only suggestion would be to relax the policy on guests using facilities, at least wifi, after they stay like while waiting for later bus, airport ride, etc... It didn't affect me, but I would have been unhappy if it did, especially if I stayed there for more than a couple days.


100%

Good clean rooms! Fun bar with lots of computers. Friendly staff. Good food.

  • Novice Nomad
  • 04 Dec 2012
  • Anonymous
  • USA
  • Male, 41+
  • (2 reviews)


57%

The staff at the front desk weren't very friendly, and they seemed unnecessarily strict with all rules of the hostel like check in time is 2pm and no sooner. Also you werent allowed to eat your own food bought out of the hostel on the tables upstairs, and there was no area you were allowed to so I ate my own food in my room. Also everyone in my room had trouble with their door cards not working, I had to get mine fixed 3 times.

  • Novice Nomad
  • 03 Dec 2012
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


50%

Well its downtown San Jose, what can you really expect? I've seen better and worse. You see the party vibe they are trying to go for but it was dead when I was there, so it was boring, not really the hostels fault though. Weird paintings throughout the place. Check it out if you need a cheap place to stay, but be warned the restaurant/bar will be $ out of you too.

  • Novice Nomad
  • 02 Dec 2012
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


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