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Hostel Papaya Getsemani Reviews

Calle del Pozo 28-36, Barrio Getsemani, Cartagena, Colombia

Reviews & Ratings Explained

79%

Rating
88 Total Reviews
  • 71%Value For Money
  • 82%Security
  • 88%Location
  • 77%Staff
  • 80%Atmosphere
  • 85%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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37%

They double booked me and didn´t let me know until I arrived. They put me in another hostle wich was basically a shed. The staff couldn´t even be bothered to say sorry.


80%

Really nice location

  • 18th Dec 2014
  • Novice Nomad
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)


89%

It is a very clean hostel with a good location. Staff is very frindly. Negative is the size of the rooms, which are really small. There are 6 beds in a very very small room.


46%

Hostel Papaya was in an OK location close to a lot of bars and clubs but a bit of a walk from the historic center. I wasn't a huge fan of the vibe that the place had. It was quiet yet somehow clique and other than a small patio there was very little shared space. Here were my main concerns: - Three showers but only one was usable and it had no hot water - Floors were dirty and never cleaned in the three days I was there - The lockers under the beds didn't have bottoms = dirty

  • 14th Dec 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


94%

Great staff, very helpfull, nice area and close to all. very recommended


54%

I've had to swore this place average to poor because they showed availability on hostel world and then cancelled my booking the sane day which isn't very professional or efficient. They said I'd received a refund which I didn't- not good!

Owner Comment (Hide)
Please reveive our apologies about this inconveniece. We are very very sorry about this issue, also cause we set everything to return you your deposit. We would appreciatte if you please give us your bank account number in order to send it back. Best regards, Laura Herrera

86%

a nice place with a very nice staff. Very good relation in quality/price in a well located neighborhood very close to the downtown.


89%

A cozy hostel with a nice outdoor courtyard, as well as a funky lounge area. Relatively small - and so it feels like home after just a few days. The location is excellent, in a lively neighborhood that is a good mix of tourists and locals. And plenty of good nightlife and restaurants in the vicinity. The only suggestion i'd offer this hostel, would be to change the ugly white lights for something more atmospheric - install some softer yellow or orange lighting or something...


40%

I booked here because of the great ratings and it was close to a 2 week gig I had in Cartagena. the place was dirty, after reading reviews of the 6 bed dorm, I opted for a 4 bed one - the bed was about 6 feet off the ground. There was no room to move. The dirty fan in the room blew hot air around - the AC it was okay. I checked out after one day even though I lost my deposit and paid $50 USD/ 1 night. Go to El Viajero Hostel. It is clean and wonderful and the staff is friendly and helpful

  • 14th Sep 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


63%

overall, I left disappointed. Pros: clean, good location for young hipster types, beautifully decorated hostel Cons: The hostel came across as cheap; no soap in bathrooms or kitchen, no hand towels and often no toilet paper. Stingy with A/C. The staff , (with the exception of one nice woman) was LOUD at odd hours of the night and incredibly unhelpful. They made you feel like you were staying at your grandma's house and don't touch anything. Didn't feel welcome to use the kitchen ect. not good

  • 17th Aug 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hello Emily, We are very sorry to hear you found all these problems in our hostel because our goal is to make you feel like home. It would be very helfull if you could give us more details about the staff. We are working in improve all these matters. Best regards. Laura Herrera

89%

Very pleasant stay. 6 bed dorm beds are a bit of a Jenga set up, but not too cramped. Aircon is great at night. Staff were lovely.


94%

Well-placed hostel right off Plaza de la Trinidad. Decent price, good breakfast, quick laundry service, and more than anything else, lovely staff. The girl who worked the day shift went out of her way to help - it makes such a difference to the ambiance of a hostel.


89%

Really nice to have aircon, Cartagena is unbearably hot and humid.


100%

Great, great location. Great staff. Nice home-cooked breakfast.


54%

The hostel itself was average - nice atmosphere, great location, but the room was small with triple bunks, nowhere for bags and only 2 outlets, and only 2 showers in the hostel. But what really ruined it was the staffer who gave us really bad information about our booked bus to Santa Marta, a combination of ignorance and flat-out lies that caused us to miss our bus and derailed our plans. And then I couldn't cancel my second stay because there's an incredible 4-day cancellation policy!

  • 30th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)




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