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Hostel Pisa Reviews

Via Corridoni 29, Pisa, Italy

Reviews & Ratings Explained

86%

Rating
2151 Total Reviews
  • 87%Value For Money
  • 86%Security
  • 87%Location
  • 91%Staff
  • 88%Atmosphere
  • 84%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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60%

The hostel is close to the train station and the airport which is nice. They have lunch and dinner buffets which are decent for only 7€! There was no security, our room had a lock on the door but it didn't work. Anyone could easily walk into the hostel and into any of the rooms. There was also a lot of hair in my sheets.

Owner Comment (Hide)
Makes us actually sad to read things like "no security", since it is not true that the doors have no locks (??!!) and trust us, if someone enters the Hostel, and he/she is not a checked in guest, we recognize him/her immediately ;-) And we do have CCTV operating in the entire building. We really hope that you actually mixed your hostels experiences, and that the bad part was suppose to be for another hostel ;-)

86%

I was doubtful that I could really walk to the airport terminal in 12 minutes...BUT I DID! There is a great outdoor patio, food and drink for sale all the time, and the Leaning tower is just a short walk. I really enjoyed my stay here. I highly recommend it to friend and family. I will be back.


89%

Thank you so much! I had a great time!!! The location was perfect, the room was very clean and the food was good!

  • 9th Apr 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 25-30
  • (1 review)


86%

Location close to both train station and airport is nice and hostel has nice amenities like pool tables and a 24-hour snack bar. Lockers didn't lock and rooms were very small for 6 people though.


94%

Loved this hostel!! It's about a 35 minute walk from the tower but it's right next to the train station and easy to get to. The common room is great and the wifi works well (usually). The staff is soooo nice! Also, the cafe has some pretty cheap food if you want a bite. Really good environment and would definitely come back! :)


94%

Good hostel with awesome vibe. If you are looking for a good place to stay with friends.. Thats the perfect one!


66%

Stayed there only for one night and the hostel itself was ok, but the management should ask the guests to be respectfull with their roomates. Also the bathroom in the bedroom was like a pig sty

Owner Comment (Hide)
Hey mate, we will try from now on to explain everyone on check-in how to behave in a dorm ;-) But come on ;-) is it really our fault? Hope to see you again soon, with hopefully better educated room mates!

94%

great hostel. wifi works great everywhere. Downstairs has a nice lounge for everyone to enjoy with food and beers to buy.


100%

Brilliant hostel in a great location from the train station (5mins walk) and only 15/20 mins from the leaning tower with lots to see on the way, really enjoyed our stay there, staff were really helpful, would definitely recommend and if we visited Pisa again we would stay there !!


100%

Very good hostel, perfect location near the airport and the train station

  • 5th Apr 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


97%

Really great place! Friendly staff and cheap! I recommend :)

  • 4th Apr 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 25-30
  • (1 review)


71%

Hostel was kind of out of the way, but good buffet and bar area. The room was nice but missing a few things like soap and somewhere to put bathroom stuff while taking a shower.


80%

the water is not warm


63%

The cleanliness in the room was very bad - the bathroom was stinking to high hell. We had booked a private room for 2 people and had checked in quite late around 10pm, so did not have the energy to request a new room. We checked out at 8am the next morning.

Owner Comment (Hide)
Hey, we sincerely send you our deepest apologies for that, since you didnt tell us anything, we were unfortunately not able to actually come, check, and report it to the housekeeping company that cleans our rooms daily. We will for sure do it now. We can guarantee for the clealiness though, a smell sometimes, doesnt mean "unclean", but -maybe- the product that has been used for desinfecting. Please, inform us next time about those facts, we would have been more than happy to change your room.

100%

I enjoyed to stay one night in the hostel. The room as well as the bathroom were clean and the stuff members were really friendly and helpful. Basically, it was a good atmosphere there.


86%

Very nice common areas and the bar for breakfast is great! Had a very nice time there.


100%

Best place yet. Great vibe, Great meals, Great staff. Multo gratzie. Also many fantastic guests.


74%

So this hostel was exactly what we needed for the night we stayed in Pisa, the staff was a bit unkind though. They were impatient and looked at us with judgement. There were also a LOT of staff on duty at once even when the hostel wasn't that busy, which management wise seems like a waste. The hostel itself was very modern though, and clean. The beds were a-okay and the lockers were spacious. Our view from our room was really wonderful! don't do all the extra charges. they are real.

  • 28th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hey,we are really sad to read that you had such a bad impression about our Staff, usually it is the exactly opposite, we really try to let our guests feel like they are part of our family. Especially if there were many of us on duty, it is strange for us to understand that none of us gave you a good impression :-( But we hope that you will visit Pisa and our Hostel again, even just for a coffee at the Hostel Cafè, so that we can prove to you what our idea of customer service is. Hugs

63%

I don't think the hostel has a good value for the money. The location is not so great as announced, the Leaning Tower is about 30 min away, and the airport is more than 15 min away as well. There was not a "Common Kitchen" as they announced as well, the staff said we could only use a microwave and that's all.

Owner Comment (Hide)
Hey, try to use google maps to measure the walking distance, or actually do the walk without getting lost ;) and you will see we dont lie :) If next time you come to Pisa, we promise that someone of us will walk with you the right way to proove what we say ;) Regarding the Kitchen, you will find exactly what our Hostelworld description says: -Common Kitchen (Equipped with a Stove, Sink & Microwave, No Fridge, No Utensils!) - Hugs from Pisa, Hostel Pisa Staff

83%

No individual lockers to store belongings when you are out of the room. 24 reception that is extremely friendly.


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