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Hostel Quetzal Reviews

Orquideas N� 10, Cancun, Mexico

Reviews & Ratings Explained


1271 Total Reviews
  • 90%Value For Money
  • 83%Security
  • 84%Location
  • 91%Staff
  • 93%Atmosphere
  • 83%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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A great place for travellers. The bar and free evening meals are fantastic places to meet people! The staff do a great job to make you have a good time and the breakfasts in the morning were top notch. Would heartily recommend if you are coming to Cancun to party and meet new people.


We had a great time at the hostel, we never felt uncomfortable. The facilities and rooms was always clean and we felt secure. Atomposhere was exactly what we were after. Overall we really enjoyed our stay and will recommend Quetzal

  • 16th Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • All Female Group, 18-24
  • (1 review)


I flipping loved it in Quetzal! Free breakfast and community dinner; Vanessa, Alex and all the staff are so friendly and helpful - in 10 months backpacking this is one of the places I've actually felt like home. Plus it's in an amazing location of Cancun - close to street food/the bus station/local festivities. I would always stay here if in Mexico!


The hostel is in walking distance from the bus terminal and even though there are no lockers it is a really safe place. It depends on what you want for your stay - this hostel is a party hostel! don't go there if you want to have a quiet stay. Staff is really friendly and helpful, dinner is delicious (free tequilla not so much ;)). A lot of drinking rules but they are a lot of fun. Easily to get in touch with other travellers.


Awesome hostel! Excellent environment, friendly helpful staff. The atmosphere is like no where else, we were 3 australian girls in a group but so many lone travellers and they were having an awesome time- the staff are BEYOND helpful and make everyone feel included and take you out to sick clubs so you get good deals with them too. STAY HERE!


Only stay here if you like to buy loads of drinks from their bar (non stop drinking games the moment you wake up). Also they goto clubs every night with entrance fee of $65-85 US and make you feel like a loser if you don't go. Also we got bitten loads here - bed bugs? The free dinner is good though and helps you get to know everyone at the hostel. The staff were fun but not very helpful with anything else. Would be good to have aircon in the room. Overall we were happy to leave here.


Amazing staff ! The description says party hostel and it lives to it description. Beerpong is not a game, it's a way of live. The atmosphere is great. The food is good but the portions are very small. You won't be full on what they are offering. Good price on the alcohol. It has a good location near the bus station. You can buy groceries at the supermarket which is a few blocks away. The dorms are very comfortable. If you're looking for a good time in Cancun, go there !


best hostel ever anywhere


Best hostel I've ever been stayed at,. The staff is great, the atmosphere is awsome. Make you feel welcome and safe. And help make your trip great


This place has an awesome family like atmosphere which is really nice. Everyone eats dinner together every night. Staff are also very helpful, Kelly is Australian so speaks English and is very knowledgable about the area. Downfall was that in the private room the shower was pretty bad only trickled water and was hardly ever hot, toilet blocked and There were also ants everywhere through out the room. Apart from this air con worked well which was desperately needed in that hot weather


We only stayed for one night as we were getting a flight home the next day so didn't really spend too much time at the hostel. The staff seemed super friendly and very helpful. We stayed in a private room on the top floor which had its own bathroom, balcony and air conditioning. If I visit cancun again I will be sure to stay again.


Fantastic hostel. Set in this cosy old house in downtown Cancun, right across from the main park/square. Brilliant vibe in this place, loads of other solo travellers. Dinner, tequila shots, drinking games at night in the garden all included. Met some great people here! Wouldn't have wanted to stay anywhere else in Cancun. Forget the all-inclusive hotels, this is where you want to be.


Great place to stay with lots of cocktails and tequila!! All the staff are very friendly and make you welcome! If you are looking for a party atmosphere and organised nights out this is the place to go! Would definitely recommend!


Amazing, fun and lively hostel! Staff are brilliant and the hostel feels like one big family as you sit and have dinner together every night. Breakfast and dinner is really really tasty! Hostel is clean, really good value for money. Would highly recommended if you like tequila and to party!


Easily the best party hostel in Cancun! If I could stay here for a year I would. This place comes with free breakfast and dinner cooked by an excellent chef. The place came alive at night, everyone there was very social. The lovely managers and staff were very helpful and even took guests out for a beach day. Amazing location. Will definitely return.

  • 11th Jun 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


Amazing staff! Had a blast highly recommend :)

  • 3rd Jun 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


Good place to stay if you want to party, the bathroom was not that clean. The hostel is in a good spot for a hostel, if you want to be near the beach you would need to book a hotel in the hotel zone. Close to the ADO bus station, walkable distance.


Great hostel, fun crowd and staff. They were very helpful even after I checked out, letting me utilise their wifi network to figure out my next move from there.

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