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Hostel Quetzal Reviews

Orquideas N� 10, Cancun, Mexico

Reviews & Ratings Explained

84%

Rating
1416 Total Reviews
  • 85%Value For Money
  • 83%Security
  • 83%Location
  • 87%Staff
  • 89%Atmosphere
  • 78%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

be wary of lockers. things were stolen.from.a locked locker. lock your stuff inside your bag and lock.your locker. when reported they were genuine.but not shocked so seems very common. no doors on the dorms so it could literally have been anyone in.the hostel


97%

Great atmosphere! Food was excellent. They catered to individual needs (I am vegan). Very helpful. I would stay here again.


77%

The park across from the hostel offers free dance classes which I thought was cool. My only issue was that after booking through hostel world and having a remaining balance to pay in the hostel they charged using there own standard pesos-Us dollars rate so I ended up paying $6 more than originally quoted on the site.

  • 18th Jan 2015
  • Novice Nomad
  • Anonymous
  • Jamaica
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
The balance due to the hostel was 352 pesos for the two nights that you stayed and this is what you paid. Our exchange rate is the same as the casa de cambio. The dollar and the peso rate changes daily. We charged the exact amount indicated to us by Hostelworld.

89%

We stayed for 6 nights in the private room, it was spacious, cleaned daily with new sheets and towels, the staff were very friendly and kudos to Andy for making it a great experience. He made it very fun and even came out with us a few nights and always made sure we were safe and taken care of and that everyone got home. The hostel is quiet during the day but at our nightly dinner, tequila shot and drinking games were fun and good to mingle with other people. Overall a great experience!


86%

Nice party hostel! Had lots of fun!

  • 17th Jan 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 25-30
  • (1 review)


86%

This is a TRUE party hostel! Located right where it should be, close to the bus stop in a super safe part of Cancun City. I traveled here alone, but made friends quickly with a good group of people that I went with everywhere. It was hard not to to go out every night and I'm in my 30's. I had a private room and it was worth the cost. I even ended up staying an extra day. The staff were friendly, the atmosphere awesome I wanted to enjoy myself here, and I did. I highly recommend it!


89%

Great place! The people are awesome and the food is really good! Free shots of tequila before dinner and you'll never be short a drinking buddy

  • 7th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Male Group, 18-24
  • (1 review)


66%

Worst bathroom i've had in a hostel dirty shower no pressure. Meet great people during the free dinner !! We had great Time talking, drinking and eating all together

Owner Comment (Hide)
Our bathrooms are scrubbed cleaned everyday. Many times the same guests staying at the hostel are not so careful about leaving the bathroom nice for the next person. Sorry for that. We will be more careful to check the bathrooms. Water pressure is a problem in Cancun has alot to do with the water. We filter it so it its cleaner, filtering while you are showering causes poor pressure. BEST TO HAVE COMMENTED BOTH EVENTS TO MANAGEMENT AT THE TIME THEY OCCURED. THINGS EASILY SOLVED AT THAT TIME.

89%

Awesome stay!


91%

This hostel was great for my 3 night stop over in the Cancun. Close to transport, supermarket and the staff were amazing (especially Oscar). The hostel offered parties and a social scene if you wanted but you could also chill which I liked. Would definitely stay again.

  • 2nd Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


The reviews below do not count toward the property's recent rating.
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89%

Air con was not working and I expected a bit more of the club, they brought us to. But en general: a good hostel!


89%

This place is a perfect hostel for those ones who really want to have FUN in Cancun! The Staff is super friendly, the breakfast and the dinner are amazing, and FREE ! I had such a great time, and meet so many people.


97%

Such a great place to stay! The food was incredible and the atmosphere was so fun!! Beautiful location and great people and staff! I will definitely stay there again!

  • 30th Dec 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


97%

Party hostel! Love the vibe and the staff, especially July! Free breakfast (Alvino, super awesome cook) and free dinner. Free tequila shot with dinner. Garden/patio area. Rooftop bar and bar in the patio. $2 Corona beers. Lockers. Sheets are washed and beds are made everyday! Clean bathrooms. No hot water, though (well, who needs it? Cancun is hot enough). And best of all, club deals every night. This hostel is for party-loving people and I loved every minute of it!


69%

The staff were excellent but the hostel is too far out of the main strip making it a hassle to go out each night.


74%

Great for the value, not far from the main bus station and great breakfast and dinner included in the price!


97%

We stayed here for three nights and it was amazing - staff, location, people we met there, food, drinks and parties. Sleep and safety was also really good. Thank you you guys for wonderful stay! P.S. You should bring to life the rooftop bar!!:)


97%

Absolutely loved our stay at this place. Hopefully return again in the future. Best hostel.


94%

Best hostel ever. Very clean. The staff is só cool and so helpful. But the best thing about it it's its atmosphere. People are so nice and the drinks games are the best. Even so, if you wanna sleep early, the noise of the games won't be a problem because of the location of the rooms. Traveled all by myself to mexico, thanks to this hostel, i was never alone. Kisses and hugs from Brazil.

  • 18th Dec 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)


91%

Great hostel! Staff was awesome and very helpful. Rooms and bathrooms were clean, only the water pressure was low. Great backward to have free dinner, with a Tequila shot, and just hang out. Staff generally organizes a daily trip to one of the clubs downtown. Definitely stay there again!


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