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Hostel Quetzal Reviews

Orquideas N� 10, Cancun, Mexico

Reviews & Ratings Explained


1341 Total Reviews
  • 88%Value For Money
  • 84%Security
  • 82%Location
  • 90%Staff
  • 91%Atmosphere
  • 81%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The cleaning lady open doors and curtains even if half the dorm is sleeping. The staff offer you shot of tequila that you have to pay... even if you didn't want it or drunk it! The information about the cab from airport to the hostel are wrong probably to sell you their service (prepaid taxi cost 160 pesos)

Owner Comment (Hide)
Tequila shot is free with dinner. If you are playing drinkling gamesyou will be charged the shot that you drink. The prepaid taxi that you mention is a shared taxi ride. We do not recommend that service because it is unreliable and not a direct trip to the airport. A private taxi to the airport is 200 pesos from the hostel directly to the airport. I think you are a bit confused with your comments maybe you stayed at various hostels or maybe you had too much party.


If you are a party person, THIS IS YOUR PLACE! Staff are nice, bring you out to party, breakfast and dinner included, 5 minutes walk from main bus stop. Probably one of the BEST HOSTEL I have ever stayed in.


Great atmosphere. The owners know what a hostel is about to their credit, though it is quite a business. I had a great time so i do recommend if you're about partying only. Be warned if you're on actual travels though, you won't be allowed to bring in your own drinks in and they overprice their own (about double price) so you'll end up spending a lot more than expected.


Great place to meet other people. Breakfast and dinner are included in the price and are good qualitity. Wish the drinks were a bit cheaper but would definitely stay there again!!!


I really enjoyed my time in this hostel, the staff were friendly and kept a great atmosphere in the place. The free dinner was delicious, the tequila ritual fun, and beer pong was great (team kiwi!). I would definitely recommend this hostel, good people and good vibes. Clean, tidy, and airconditioned at night time which is great cos Cancun is hot and sticky! Thanks hostel quetzal, see you next time!


We absolutely loved our stay here! It's a fun, social hostel with a party vibe but also a place you can relax. Vanessa and Alex were so helpful and welcoming, and all the other staff were great too. We only had two nights booked but extended our stay immediately. A cooked breakfast and dinner is included, and they organise transport and tickets to all the clubs down in the hotel zone. We will definitely stay here again!

Owner Comment (Hide)
Thank you for your comments we enjoyed you as our guest. COME BACK SOON


The lady who runs the hotel is really friendly and will make sure your stay is worthwhile. Highly recommend it for travelers who are on a tight budget and don't mind sharing a room.


At arrival your treated amazingly! Great nights out planned same price you pay at the door! Wicked atmosphere :) friendly staff! Breakfast and Dinner included which is awesome!!! :) cool rooftop! I liked the princess room was good :) air con is great too! Thanks for the stay will definitely stay again :) make sure you use the lockers to lock valuables :)


If you are looking for a party hostel, you won't find anywhere better than this. This was the most fun time I have ever had in a hostel. If you are looking for somewhere that is nice and quiet to get some good R

  • 11th Sep 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


Had a great stay at quetzal thanks to the friendly and helpful staff, great atmosphere and plenty of like minded travellers. Can't go wrong with a free breakfast and dinner...free tequila too!! Would definitely stay here again, gracias!!!

  • 4th Sep 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

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