X

Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Hostel Quetzal Reviews

Orquideas N� 10, Cancun, Mexico

Reviews & Ratings Explained

87%

Rating
1283 Total Reviews
  • 90%Value For Money
  • 84%Security
  • 84%Location
  • 91%Staff
  • 93%Atmosphere
  • 84%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

91%

Great party hostel!


94%

Amazing atmosphere. Friendly and helpful staff. Meals provided were delicious. Only a short bus ride to the beach.


83%

Fun party hostel, staff were friendly and group dinner in the evenings were a good way to socialise with everyone.


83%

Great staff an great atmosphere. If you don't mind partying this is an excellent choice.


83%

Thanks Alejo, Vane and Abi for everything!!!! My favorite chef thanks for my wonderful vegetarian food!!!


57%

There are no hammocks like it says in the description, the tequila shot that you get is like drinking battery acid. On of the members of the staff tried to take almost $600 dollars from my group, we were able to get it all back but only after having to threaten to call the owner. the staff member that tried to steal from us left the same day as i did so hopefully she will not be there to cause trouble for any one else. the food was mediocre at best.

  • 18th Apr 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


94%

Awesome! Loved the staff and the party!

  • 18th Apr 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 18-24
  • (1 review)


54%

Dirty, smelly and too warm in the rooms (window gives to tiny patio, this no breeze). Breakfast (free) was delicious, coffee I undrinkable though... Hangover atmosphere

  • 11th Apr 2014
  • Novice Nomad
  • Anonymous
  • Uruguay
  • Female, 25-30
  • (1 review)


94%

It was amazing hostel, the dinner and the staff were really cool


69%

I found a few of the staff members to seem unwelcoming and uninformative, and the floors and restrooms to be unclean and smelly most of the time. The breakfast and dinner - both taste and service - were amazing and a great treat! Love the food stalls around the corner and park across the road.


80%

Not the fanciest hostel in the world, but it is certainly one of the most social and a great value. I have stayed at hostels in 23 countries, and Hostel Quetzal is hands down the best. Things have changed since I first visited in 2008, but mostly for the better.


89%

Pretty good!


89%

I had great time in this hostel! Staff were awesome and all in all super great day, i will definately go back there

  • 2nd Apr 2014
  • Novice Nomad
  • Anonymous
  • Finland
  • Female, 18-24
  • (1 review)


57%

This is a serious Party hostel with everything that you would need to accommodate your party needs!! Location was ok its about a 5minute walk from bus station. The small dinner you get in the evening is delicious and a great way to meet everyone in the hostel, breakfast is good too. Dorm room has 16beds and not 12 like advertised but is a large space so you dont feel crowded and lots of windows so feels airy but the noise level from partiers coming in gets very loud.


91%

This hostel turned out to be one of the best hostels ive ever stayed in! I originally booked in for 5 nights, and after 3 i realised this was my kinda hostel. so i decided to stay for a month and work. we had one big family of staff who made life in cancun a dream. nightly parties playing beer pong, kings, slap cup..... included breaky and dinner, tequila shots, cheep drinks, and nightly club outings.. if your after a great party in Cancun, well this is where its at!

  • 24th Mar 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


66%

It's totally an insecurity place especially for females! I don't know what was exactly happened on the first night of my stay, but there were a couple of drunk guys came into the female's room and tried to molest them! I will definitely not staying in this hotel again based on security issue.

  • 23rd Mar 2014
  • Novice Nomad
  • Anonymous
  • Hong Kong
  • Female, 18-24
  • (1 review)


51%

Possibly the worst hostel I have stayed at so far the cleaning staff are the friendliest ones there front desk is uninformed and the bar always closes early ps. Stay away from the guy in the bar from new Zealand he's a total ass and has no respect for the hospitality industry

  • 14th Mar 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


94%

Great place for a party, the staff are always in the know on whats going on in town! Located near the ADO bus station and a small park where you can get some local food from vendors. Was here for one night with another 3 nights booked! Can't wait to return!


97%

This is the BEST HOSTEL I've ever been!!!... It's a party hostel, and the staff is GREAT! They give you dinner, and tequila shoots, then you can play beer pong, xbox 360... and after that a really good nigth of fun on the Cancun clubs... one of the staff go with the group, so you don't make line on the club... Amazing is the only word to describe it. Vanesa and Alejandro are always on good mood have fun with the guests! I just want to go back again!


94%

In downtown cancun, staff were nice and friendly. Very young crowd as you can gather from the reviews and description. Lovely room with small balcony and plenty of room. Lots of areas to hangout including a big sun terrace and a nice backyard. Security was really good and the I couldnt really say anything about the place other than it was really well decorated, thought out and looked good as well. Did a trip to Chitzen Itza booked through them that i would recommend. Good area for eating local


(962 results)


View all Cancun Hostels

Please give us your feedback