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Hostel Ruthensteiner Vienna Reviews

Robert Hamerling Gasse 24, 1150 Vienna, Vienna, Austria

Reviews & Ratings Explained

91%

Rating
4149 Total Reviews
  • 89%Value For Money
  • 91%Security
  • 85%Location
  • 94%Staff
  • 92%Atmosphere
  • 92%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Nice facilities, close to the center, train station and Mariahilferstraße, lockers and safety lockers. I did not have enough time to experience the atmosphere, but I will be happy to come back again.

  • 23rd Nov 2014
  • Novice Nomad
  • Anonymous
  • Czech Republic
  • Male, 25-30
  • (1 review)


94%

a big hostel ( 2 buildings) in a good location. just 8 minutes from the Westbahnhof station. very clean and nice hostel.


97%

A-mazing. The oooonly downside was that the rooms do not automatically lock behind you, and they are sort of stiff, so our door was constantly unlocked because people assumed the door locked behind them. Everything else was great. Beds comfier than the avereage hostel, bartender was fun, showers were to die for, huge lockers. A definite must stay.


86%

Close to westbanhof and 20mins by walk to schobrunn palace. Awesome staff, especially mark or matt cant remember (english guy) so friendly and goes beyond to pleased us. Keep it up. There are couple different building buy i dont find it as problem. They provide locker and key. Ohh..perhaps because they're using manual key so some guest leave the room and not sure just dont bother to lock it or simply forget it.

Owner Comment (Hide)
Thank you for your review! Matt will be very pleased :). Happy travelling!

80%

We will be coming back to the hostel and Vienna. The hostel was great and we love the city. A great few days in Vienna, made even better by staying at Hostel Ruthensteiner.

  • 18th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
:) We're very glad you enjoyed your stay - come visit us agains sometime!

100%

I've been packing around Europe for two months, and staying in hostels the entire time. Hostel Ruthensteiner was by far the BEST hostel I've stayed in! You're welcomed by friendly staff and a cup of spiced apple tea. They had complimentary lockers available to store your luggage in until the room was ready. The rooms are clean and well maintained. The atmosphere is perfect for hanging out. There were musical instruments and a great bar. The kitchen was superb! A perfect place to stay in Vienna!

Owner Comment (Hide)
Reviews like this really make our day!!! If you liked our spiced apple tea, you should come back in the summer & give our home-made elderflower lemonade a try ;). THANK YOU, and happy travelling!

97%

I have nothing to complain. For like 20 EUR/night five minutes walk from Westbahnhof? Definitely recommend.


97%

Very friendly staff, nice location, good value for money.

  • 12th Nov 2014
  • Novice Nomad
  • Anonymous
  • Montenegro
  • Male, 31-40
  • (1 review)


80%

For the price it is the best. It's close to the Western railway station, but in reality there isn't anything interesting in the neighborhood. But if you take the subway a few stops you are in the city center so it's well connected.

Owner Comment (Hide)
Thanks for your review! It sounds however like you might have jumped on the subway a bit too soon - if you venture across the street to the beginning of the 'Innere Mariahilferstrasse', you'll discover a newly renovated urban-paradise - a mixed use and mostly car-free shopping avenue that meanders from the Western Train Station to the edge of the historic center - just a few minutes from our doórstep. Check it out on your next visit!

89%

This hostels facilities are great, they have a bar, its in a good location, the staff are pretty good. All in all this hostel is very good. The only thing that i can knock is that on their site it says they have 10 bed dorms and we booked one, only to rock up and find out we were in a 4 bed. Which most people probably wouldn't have a problem with.. but to be honest i prefer 10 bed dorms.. normally they feel less awkward and theres more room. Other than that this is a quality hostel


97%

One of the best hostels I have ever stayed at. Staff was so friendly and helpful, rooms were very clean, and there was a big common area for relaxing and meeting people. Can also rent bikes for 12 euro a day, which I highly recommend! Lots of bike paths so it was a great way to see vienna

Owner Comment (Hide)
THANKS for this lovely review - we hope to see you here again one day!!!

100%

Great hostel in Vienna. Short ride into the town center. Social without being too loud. They have a nice bar and lounge area, plenty of communal areas, and a nice kitchen. They don't offer free coffee or tea (which I think all hostels should) which is kind of a bummer. Weird thing is the common areas are not in the same building as some dorms. I could imagine that in poor weather having to walk from the common areas to your dorm would would be annoying. Would definitely recommend this hostel.

Owner Comment (Hide)
Thanks for your review! A note on free stuff - we often offer free Elderberry Lemonade (on hot days - an Austrian favorite) or free spiced tea (on cold days) - and our other hot drinks are a pretty good deal too, at €1 for a bottomless cup of drip coffee at breakfast or a freshly ground espesso drink, tea, hot chocolate, etc ;). But we'll keep your suggestion in mind! Thanks again, and happy wandering!

86%

The feel of the dorms was lacking - I felt like I was staying in a hospital. But the common areas had a better vibe to them. Staff was pretty good, though the cleaning staff would disturb us every morning coming in and out to clean, pre 10AM. I was staying in an all female dorm and a male housekeeper just walks in without permission. Not professional. Wifi was good overall, worked everywhere. Clean. Timer on showers was a nuisance. Overall good stay!

Owner Comment (Hide)
Hi, we're really glad to hear that you enjoyed your stay overall! I am SO SORRY however that you were disturbed in the morning - our staff tries to maintain a strict no-noise policy in the dorms before 10am (or when anyone is sleeping), and of course only women should be entering the women's dorm! Thank you for alerting us to these problems - I hope you'll accept the apologies of our cleaning team. THANK YOU for your review, and we hope to see you here again one day!

89%

It's a nice hostel with a quite good location (between Schonburg and Museum Quarter). Staff is very nice and helpful too. It was a good choice.

Owner Comment (Hide)
:) we're very glad you chose us - do come again!!!

89%

Lovely hostel - super clean, great staff and social without being party crazy. The only thing is that the electrical outlets in the dorm room I stayed in could have been more convenient. It's only a small detail though!

Owner Comment (Hide)
Thank you for your lovely review - and for the comments about the outlets, it's feeback like this that help us find ways to make our house better and better! Do come again!

91%

EVERY THING IS GOOD, PERSONAL AND GUESTS ARE IN GOOD BEHAVIOUR. THE POSITION IS VERY GOOD. DEFINETELY IS ONE OF THE BEST HOSTEL I'VE NEVER BEEN. CONGRATULATION.

Owner Comment (Hide)
You are awesome!!! THANKS for the kind words, not to mention the congratulations :) - come see us again sometime!

100%

Traditional hostel, has plenty of character ( not like the new big chains), with a pleasant and cheery bar to relax in at the end of a long day's sightseeing. Friendly and knowledgeable staff. Safe area, only five mins walk from the Westbahnhof transport hub with grocery stores close by.

Owner Comment (Hide)
THANK YOU, for this fantastic review - being ''one of a kind, not one of a chain'' is something we most definitely love about our hostel ;). Drop by and pay us a visit again anytime - and happy travelling!!!

91%

It's out of the hostels control but the walk to the hostel from westbahnhof felt unsafe because it was just obviously not a great area of vienna. But the hostel itself was great, it was like escaping that area of dodgey people and cheap businesses.

Owner Comment (Hide)
Hi, thanks for your review! I have to say, we would describe our neighborhood as more ''up-and-coming'' than ''dodgy'' - we are after all just a few minutes walk from the lovely Mariahilferstrasse, Vienna's most popular shopping avenue, newly transformed into a gorgeous car-free urban space stretching from the Westbahnhof to the Imperial Palace. In any case Vienna is one of the safest cities in Europe, if not the world - so you can feel secure during your next visit :). Happy travelling!!!

89%

Staff is fantastic and very helpful. Also, they have plenty of lockers and close to the subway.


100%

Great hostel. I Had a great stay here 10/10


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