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Hostel Ruthensteiner Vienna Reviews

Robert Hamerling Gasse 24, 1150 Vienna, Vienna, Austria

Reviews & Ratings Explained

92%

Rating
4621 Total Reviews
  • 91%Value For Money
  • 92%Security
  • 86%Location
  • 96%Staff
  • 93%Atmosphere
  • 93%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

a marvelous and organised team of charming helpful young people. I enjoyed the little garden, the general ambiance, and happy hour round an oval bar seated on stools - chats about travels in Cuba or a story about witnessing levitation. Piano and guitars avaiable, i enjoyed the flow of easy listening songs. Slightly off the beaten track in a quiet road...

  • 19th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 41+
  • (1 review)


83%

The hostel was very nice, the double private room was a bit small but the price was nice. The kitchen and garden are nice and the hostel atmosphere encourages making friends and socializing. The bar is nice as well.

Owner Comment (Hide)
Thanks, we're so glad to hear that you had a nice time :). Come back and see us again someday - until then, happy travelling!

91%

This is an especially good hostel. Highly recommended and also a good place to hang out in the evenings.

Owner Comment (Hide)
Thank you! Come back and hang out with us anytime :).

89%

best atmosphere ever ever!!! And good beer!

Owner Comment (Hide)
Thank you!!! We love our beer, too :).

94%

Great hostel, awesome staff, good location. Don't rent a bike from the hostel- the city bikes that you are connected to the machines only cost 1 euro per hour!!!!

Owner Comment (Hide)
Hi there, thanks for this great review! About the city bikes - they are in fact FREE - but only for the first hour. If you don't return them within 60 minutes, the charges start, with the price increasing with each passing hour. Plus, our bikes are great quality, come with locks helmets etc., and don't require you to hunt around for a citybike station in order to park them...So really both are good options, it just depends on what your plans are :).

91%

I was impressed by the fact that we've been offered a double room with no additional charge, even if we had a reservation of two beds in a mixed dormitory. The breakfast of cereals, yogurt, fruit salad and coffee (with possibility for recharge), for just 2.9 eur, was delicious. :)

Owner Comment (Hide)
Ah yes, you got 'upgraded' - that certainly is known to happen around here :). THANK YOU for the positive feedback, and do come see us agains somtime!

94%

A-MA-ZING! Great staff, well located, cool building with all the necessary facilities, great rooms (it is annoying that the male dorm is cheaper than the mixt dorm though) Certainly one of the best hostel ever !


86%

The hostel had a nice chilled-out atmosphere and lots of cool quirks that other hostels miss out, such as the use of free instruments, games and books to use, and free lockable lockers. The staff were very pleasant and informative, and the hostel was pretty well-located. The only downside was the beds themselves, which were fairly small and cramped, especially for taller guests.

Owner Comment (Hide)
Hi there, we're glad to hear that you enjoyed our chilled-out atmosphere :). About the bunk beds - we definitely hear you! We're slowly replacing our older bunks (which are a bit lacking in the head-room department) with a new design - next time you come visit, be sure to tell us that you're on the tall side and we'll do our best to make sure you have a bed that suites you! Thanks for your review, and happy travelling!

100%

Convinent location. Great staff! Def recommend :)


94%

great hostel. booked a double room and upgraded to garden view apartment in second building. breakfast ok. gardens lovely and helpful staff too. right by west bahnhof and nice walk to city centre.


100%

The staff do their job to the utmost: managers, receptionists, cleaners, designers. You may find a cheaper place in Vienna, though at Ruthensteiner your really feel what you pay for: the rooms are spacious & spotlessly clean with free lockers & bedside lights. Real wooden furniture, floors, doors. Well-equipped guest kitchen. And the INNER YARD as a cherry on the cake. This hostel has been my choice for Vienna for more than ten years.

Owner Comment (Hide)
Thank you so much for this wonderful review! We are so happy to have you here as a returning guest - even though we love meeting new people we really enjoy our regulars as well. I will also pass on the compliments to everybody! Thank you again and see you soon!

80%

good to stay:)


91%

Very nice hostel with a garden. Helpful staff who can give you all the information needed. Very clean and the location is great.


100%

Excellent service and confortable enviroment for travelers!

  • 3rd May 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • All Female Group, 25-30
  • (1 review)


86%

stayed in a 6 bed mixed dorm which actually had some space to lay stuff out and a table with a few chairs and our own ensuite.. the hostel has lots to offer and great informative staff and boards!! would definitely book again! super convenient to west bahn hof train station and only about 20-30 min walk to palace and museum quarters. unfortunately no free walking tours are done at all in vienna so missed some info and history but a great stay to come home to at the end of the day

Owner Comment (Hide)
Hi! Thank you for your nice and informative review - yes, free walking tours is a miss here with all the tour guides having to go through intense & costly training. At the reception we do have lot's of tips though and most of the travel books about Vienna in about 12 languages :) So you can always lean back in a comfy chair in the garden and have a little read and mark stuff on our free Maps - your own free tour :) See you soon again! PS: We do sell the wonderful "evening walk" for around 10.-

91%

The common space was really nice and easy to meet people. I would definitely stay here again!


77%

Desk staff was great! I didn't catch any names but everyone was very helpful! Kitchen was great, wifi was very well connected, rooms were nice and spacious :) bar was okay, not the best for socializing but all and all for a solo female traveller it was good!

Owner Comment (Hide)
Hello! Thank you so much for taking the time to review us. For the most time our bar is a wonderful place to socialize - but of course when the nights are warm people wonder off to experience our lively city and then it can get a bit empty at the bar, but usually at 10pm it really fills up again! You can also hang at the reception and chat up the staff - we always appreciate some new stories :) All Love & good travels!

100%

Great hostel - had a fantastic stay. The hostel is clean and well-maintained. Beds comfortable, bathrooms clean, good linens. The best part about the hostel was the awesome staff. Really friendly and always willing to help. Would definitely stay here again and recommend to anyone visiting Vienna.

Owner Comment (Hide)
Thank you so much for reviewing us - these kind of comments give us a good push of confidence for the busy season. All the best on your trip and hopefully you will find time to return to Vienna in the future!

89%

Very nice hostel. Room was clean and the location was good. Easy to find and a 30-40 minute walk to the centre.


74%

No ladder into bunk beds makes it quite awkward to climb into the top bunk. My bag was too big/heavy/awkward to fit in the locker so I left it on the floor ( like I've done countless other places) and someone decided to help themselves to some of my clothes. NOT IMPRESSED. Yes you need a key to get in the room, but there were times when I came back mid afternoon and the door was Wide open. So anyone could have just strolled right in.

Owner Comment (Hide)
Hey - first of all thank you for your Review. I am sorry for your troubles with our lockers. They are big enough for Backpacks but lately many travelers decide to take suitcases on their trips ... Who could have thought that things would change like that so fast? We are definitely thinking about new, bigger lockers but keep in mind it is not easy to be outfit for all problems - next time please tell us at reception - we can always look for a solution / alternative! We are always happy to help!

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