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Hostel Ruthensteiner Vienna Reviews

Robert Hamerling Gasse 24, 1150 Vienna, Vienna, Austria

Reviews & Ratings Explained

92%

Rating
4532 Total Reviews
  • 92%Value For Money
  • 92%Security
  • 86%Location
  • 96%Staff
  • 93%Atmosphere
  • 93%Cleanliness
  • 92%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

bad story

Owner Comment (Hide)
A girl felt threatened by this male guest in one of our mixed dorms. As she described it, he acted rudely/aggressively when she tried to open her suitcase late at night. We offered him a free upgrade to a single room to diffuse the situation, but he took offense and checked out. We’re sorry about any hard feelings, but things like this happen and we can only try to help as best we can. When staying in a dorm make sure to bring your tolerance AND politeness and you will have a great time! :)

97%

Although it was a little far from the city itself (a little over a mile walk) the staff was friendly and accommodating and the value was great!

Owner Comment (Hide)
THANK YOU for this great review! Just a word about that 'mile walk' - the lovely Mariahilferstrasse shopping avenue, a beloved Viennese hang-out newly transformed into a car-free urban paradise, begins at the Western Train Station (just around the corner from our house), and stretches all the way to the Museumsquartier, a stone’s throw away from the Imperial Palace & the very heart of medieval Vienna. In short, the ''walk into the center'' is really a tourist attraction in and of itself :).

94%

I still envision hostels to be concrete bunkers with rows of bunkbeds, nor do I have any expectations about cleanliness or service. This hostel is nothing like that. Great courtyard (especially in the summer), reasonable breakfast, functional bar (with happy hours) to meet people. Good common areas, locker system and very knowledgeable and friendly staff. My experience was excellent, I was staying in a single room FYI. So go ahead stay here when you're in Vienna.


77%

A very quick weekend trip to Vienna! The staff were great and very helpful, love the bar on premises and the courtyard out the back. The rooms were comfortable, including the beds, just thought the rooms could use a good clean, especially the floors. Overall I would stay again and recommend it.


94%

We stayed 3 nights in a double room and actually we felt as locals in our own flat, located next door to the main building. Very calm and spacious the flat includes everything you need (kitchen, washing machine,...). We totally enjoyed our stay !!


89%

I got a bunk bed, but there was no ladder to climb up into my bed. The toilets and showers are quite small, even for a skinny person. But all in all the value for money was ok.


97%

The staff was truly wonderful. Their organization and ability to help you plan an itinerary were above and beyond.


100%

One of the absolute best hostels in which I've ever stayed! The staff are super sweet, there's free tea available all the time, the beds are comfortable and clean, and everyone gets a locker included in the room! The location is convenient to loads of cool stuff as well, overall a total dream.


100%

When you walk in you are greeted with a smiling face and offered a cup of delicious tea while you check in. Room was tiny but in the coziest way! The common area had Musial instruments to play while enjoying a tasty beer.


89%

Lower bunk was a little too tight, even for smaller people. Overall it was good for the price.


94%

Overall a really nice hostel and great value. Beds each had an outlet (and wifi was everywhere!!), clean, free sheets, really nice atmosphere. The bar area and the common room were comfy and was filled with people, cheap drinks as well. He garden was really cute, if it wasn't cold we definitely would've utilized it. Decent location, but a few stops away from the actual city center. Lockers were free and safe! Towels were €1 though. Would definitely recommend this hostel, and hope to return.


97%

Room was a little small for three people to move around, but it was very very clean.


89%

Very very nice hostel!!


100%

Fantastic hostel, would definitely stay again :) thanks for an awesome stay guys.


89%

Great location, friendly and helpful staff, nice room but a little small.


100%

It was awesome! Staff was super friendly and helpful, good location to downtown, and a great atmosphere. They have computers to use, iPads, instruments for playing, and are willing to help in anyway they can. Definitely the place to stay in Vienna.

  • 19th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
What an awesome review - THANK YOU! Come visit us again soon!!!

100%

We stayed at this hostel for 4 nights and it was unforgettable experience. We booked twin room by mistake as we wanted to have a double bed one so we asked for a change and we got an amazing one room apartment next door. Staff are really friendly and helpful, there were many good tips what to see, where to go for a drink or club, what's on opera or theater scene and which event is taking place daily! It's one of the best hostels we've ever stayed at-huge thanks to all staff there! We'll be back!


100%

Great hostel in a nice city. Staff were lovely and the facilities are brilliant.


100%

Love this place!!

Owner Comment (Hide)
Thanks!!! So do we :).

100%

We loved this hostel! Good location, easy access to public transport, or a nice 40min walk to the city centre. Staff were very friendly and helpful. Amazing common area, and dining area. Very relaxing. There was always a nice atmosphere. The other guests were friendly. Very well stocked kitchen. This is one of the best hostels I have stayed at! I can't think of anything that needs improved!


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