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Hostel Santa Monaca Reviews

Via Santa Monaca 6, Florence, Tuscany, Italy

Reviews & Ratings Explained

78%

Rating
1210 Total Reviews
  • 76%Value For Money
  • 80%Security
  • 81%Location
  • 86%Staff
  • 73%Atmosphere
  • 75%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Had a rather pleasant stay at Santa Monaca – staff was very friendly and helpful, the room was clean and more or less spacious despite 16 people in it. The hostel is very big – they have so many different rooms that I got a bit lost in the maze of corridors first time while looking for my room and then bathroom. Lower bunks haven't got much head space for sitting, but are perfectly comfortable for sleeping. Kitchen is well-equipped, and there's a big common room with tables next to it.


69%

Pros: Close to center Kitchen that guests can use Cons: Not very clean rooms Terrible showers


100%

Perfect hostel, apart from one thing: "curfew" starting from 12am is a bit too early for Easter? at least leave the light for one shower on would be more helpful.


74%

I loved florence and had a good stay in hostel santa monaca, staff is really friendly. I think some things could upgrade it. The doors make a lot of noise when they close which wakes you up constanly. Even if its not your door. You can not in the room between 10 and 14, which i partly understan but nowadays a bit strange. Having soap in the bathrooms would be great. Besides that, extra chargers in the room and some little light would be nice.

  • 11th Apr 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 31-40
  • (1 review)


94%

I liked a lot to stay at Santa Monaca, it's a pretty nice hostel, staff is always very nice. The only downside might be the showers: it feels more like a mist then a waterfall... But otherwise, it's great!


80%

If you stay in the 16 bed women's dorm - be warned - there is an opera that plays in a hall that shares a wall with this room three days a week. It is quite loud and plays most of the day.

  • 7th Apr 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


57%

The shared bathroom and sink areas were not cleaned regularly enough... so it can be a bit gross if you use the bathroom after peak hours. The showers spray outwards instead of downwards making it really difficult to shower. It was praying the walls instead of down at you. There was only ONE electrical point in a room of 6 beds. In the age of smartphones, that is definitely not practical. Probably won't go back. It's only saving grace was the convenient location.


97%

Enjoyed my stay here! Good wifi, clean, nice and informative staff, location was great and wifi was good. Only issue was that I got shuffled around rooms but that was okay! Would recommend.


94%

those guys really have exprience in what the travelers need..... very good option to stay.

  • 27th Mar 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
thank you for your stay and welcome back. Santa Monaca Crew

97%

Good location. Not in the center but a more residential area. Great restaurants nearby. Walking distance to the main areas and also bus accessible.


83%

This was the cheapest hostel I could find and booked it for one night when I realized I made a reservation for the wrong night and was kicked out of my previous place. I was surprised with how nice the place was for how little it cost in the middle of Florence!


46%

After 10months and 50 odd cities I feel I'm in a decent position to a make judgement ...What a hovel! This place could be so so good - But it isn't. Stayed in a twin room with private ensuite. The kitchen had no cups or bowls to speak of and the sponge used for the dishes should have been thrown out a year ago!


100%

Awesome hostel, very clean, very well run, good facilities and great bike hire! Close to the station in a cute part of the city. The most friendly, happy, helpful staff! Recommended for sure!


54%

There were no windows in the bedroom an no ladder to get to the second bunk. You couldn't lock the door of the showers so I felt very unsafe. The hostel has no atmosphere and is pretty grotty. As a lone female traveller I felt quite unsafe here. Also, the man at reception didn't offer to help me with my bag. Despite it being heavy and me having to carry it up two flights of stairs. Directions from the train station were very hard to follow.

  • 9th Feb 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Dear Guest. we are sorry you didnt feel safe in our Hostel. Actually there is shower that can be locked very near to the room you slept in, you could have asked at reception. Probably you would have enjoyed the atmosphere during high season when the hostel is full. Among all of your reasonable comments on what you didnt like you could have mentioned that we upgraded for free your booking from a mixed dorm to a smaller female dorm which - by the way- has a pretty large window (like in all rooms)

69%

Staff are great, friendly & helpful. Theres moldy smell in rooms


77%

Overall is very good for the Money you pay, its near everything and the internet its very good in the common areas, in the rooms not so good. the staff is very friendly

  • 7th Jan 2014
  • Novice Nomad
  • Anonymous
  • Panama
  • Male, 25-30
  • (1 review)


69%

The wifi there is good while the water is so cold in peak time of bathing. The kit of kitchen is really considerable.


69%

water was not warm ,hostel have about 500 years,if you like it


83%

The hostel is the first hostel in Florence so the location is a bit far away from the train station. But, ten minutes' walk is acceptable. The staff is nice and helpful. There is only one plug in a room for six, which is quite inconvenient.


26%

Strong competitor to worst hostel ever. The showers don't work properly. The hostel is so weird and dirty. ONE plug per room. THE ARE NO STAIRS TO THE UPPER BEDS!!!! The hostel was really empty yet it was so dirty!! The doors at the female bathrooms are TRANSPARENTS!!and it is so far from the city center,

Owner Comment (Hide)
Dear Guest, the hostel staff is always available to resolve situations that our guests live during their stay, even if it is one day, we regret not being able to use this opportunity with you. Merry Christmas and Happy New Year.

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