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Hostel Santa Monaca Reviews

Via Santa Monaca 6, Florence, Italy

Reviews & Ratings Explained

78%

Rating
1579 Total Reviews
  • 76%Value For Money
  • 82%Security
  • 85%Location
  • 86%Staff
  • 70%Atmosphere
  • 75%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

The staff here are lovely, easy to find from the train station.


74%

Weird way of putting showers before toilets and some plastic doors could be a better solutions than curtains.


77%

It's your standard backpackers hostel (clean and well-kept), but rather far from the heart of city. No major issues, except that it is far from the main attractions and the buses can be quite infrequent. I would not recommend walking from the train station to the hostel, unless you're traveling light and don't mind an uphill hike for 25 - 30 minutes. There's a bus that goes straight to the hostel, and you can also call them and they'll pick you up in a shuttle for 2 Euros.


74%

great hostel and you can listen to free classic vocal concert every night lol.

  • 3rd Jan 2015
  • Novice Nomad
  • Anonymous
  • China
  • Male, 18-24
  • (1 review)


60%

Staff was helpful. But accommodations in Italy is so horrendously expensive. With the price I paid I expected more than what was offered. The dorm beds are old. There is no reading lights which makes it difficult to navigate in the room when everyone is sleeping. The drainage in the bathrooms is not so good so the floor is wet most of the time. The good thing is they have a kitchen.


89%

The showers were a bit crappy, but everything else was great.


80%

Nice place to stay in Florence for a couple of nights. There's internet in the rooms and the bathrooms are really not bad. The staff was helpful. The main problem is that there's no breakfast included, so the price is a little high for what you actually get. However, the guest kitchen is a big plus: you can cook your own meals in there. There's all the kitchen stuff that's needed, plus two refrigerators to keep your food in.


86%

Close to most everything, and having a grocery store right next store was great


100%

This is a fantastic hostel! As a university student on a budget, I was delighted to find that this hostel (one of the cheapest I could find in Florence) was actually one of my favorite hostels to stay in. The staff were all friendly and helpful, the setting idyllic, and the rooms/beds were very comfortable. I would highly recommend this hostel!

Owner Comment (Hide)
Dear Guest, we are happy that you felt good with us and thank you so much for your kindness. Welcome back :)

74%

The hostel is located at the other side of the river, along with a very decent neighborhood. The building itself is interesting and spacious however the atmosphere is not very vibrant. Everybody seems doing their own business even there is a huge common room. It's a good hostel if you're looking for something quiet.


89%

Friendly staff, perfect location (walking distance to every interesting place!) and a nice kitchen well equiped. Lockers for use with own padlock are in the room. Just my mattress was very soft and some of the showers didn't have a lock. I would definitely stay there again :)

Owner Comment (Hide)
Thank you so much dear guest, see you soon :))

46%

Cheaper hostel for Florence but it was just dead. Nowhere to hang out and only one toilet block for the entire building. Wouldn't stay here again.

Owner Comment (Hide)
Dear Guest, we are sorry that you didn't feel well with us; Only to inform you: The Hostel was full on those days and we had a lot of Young people. We have 3 blocks of toilet and showers . Sincerly, The Santa Monaca Hostel

66%

There was no atmosphere, only three cook tops were going so we had a bit of a cue when it was dinner time, the guy at the desk didn't seem keen to be there, but there was another guy who was more helpful. It definitely wasn't the worst hostel but it's definitely a quiet one


74%

Weird room design, male toilette is in front of a female dorm (16 beds !!!). not so clean, even though they spend hours everyday to clean rooms. lots of mosquitos as a bonus. But overall i like this place as it's well located, with a kitchen (it's rare in italy)


89%

Easy to get to from the main train station. Bed was uncomfortable, but it's a very plain jane hostel!


74%

It is necessary to describe there is no lift. It is hard to carry luggage through narrow stair.


94%

Great location, loved the night receptionist who checked us in she was great. Nice room, clean and comfy. Plenty of bathrooms to go around and good, simple breakfast. Would stay again.


74%

Was an ok stay, not much of an atmosphere even though there is a large common area beside the kitchen. The kitchens pretty small for lots of people, the bathrooms were average, but at least there were lots showers and toilets. Would maybe stay again or try somewhere else. Best thing is the supermarket practically next door to the hostel.


91%

Located within the city center and it is convenient to walk to all the places. The staff seemed to be quite busy with admin work, it took some time for them to come to you to answer your questions, but they were friendly.


86%

The location was great. At the other side of the river. With quaint shops and beautiful neighbourhood. The staff were very friendly and helpful. Will definitely recommend this place. :)


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