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Hostel Santa Monaca Reviews

Via Santa Monaca 6, Florence, Tuscany, Italy

Reviews & Ratings Explained

78%Overall Rating

From 64 ratings
  • 73%Character
  • 80%Security
  • 81%Location
  • 81%Staff
  • 72%Atmosphere
  • 78%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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80%

Really enjoyed this hostel. Overall a great experience. Accommodating staff and very clean bathrooms. Only problems were the curfews and hot water restrictions. Also, wifi did not work on my phone (iPhone) for some reason, but they had desktops for guest use which was very nice. Would stay here again!

  • Novice Nomad
  • 23 Mar 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (3 reviews)


67%

The only bad thing was that we had to check out early but no one was at the desk so we lost our padlock deposits.

  • Novice Nomad
  • 16 Mar 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (2 reviews)

Owner Comment (Show)
Dear Guest we apologize for the incovenience, we will find a way to refund you the deposit you left. Glad you had a good time with us for the rest.

60%

Maybe it's because I booked on the 22 bed room, but the lockers just didn't work and it wasn't safe to leave things there. Location was very good, and the staff wonderful.

  • Novice Nomad
  • 16 Mar 2013
  • Anonymous
  • Chile
  • Male, 25-30
  • (7 reviews)

Owner Comment (Show)
Dear guest if you had a problem with the lockers you could have informed the reception. We also has a safe deposit at the office where you can store your valuables for free. Anyway we are happy to read that you enjoyed the place and the staff. See you next time perhaps

87%

Good size kitchen and eatting area. Very comfortable beds.

  • Novice Nomad
  • 12 Mar 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (2 reviews)


90%

One word: brilliant. It is close enough to everywhere, but If we didn't chose this hostel we probably wouldnt be able to see that part of the city, which was like everywhere else, perfect. Nice (expensive) clothing shops around. we stayed at a twin bedroom, it was cosy, cute, clean. Carrying the luggage all the way up was something though. No elevator. But my friend and I both agree, we did not care. Stayed for 2 nights, didn't use the kitchen or public toilets but I would definitely stay again

  • Novice Nomad
  • 19 Feb 2013
  • Anonymous
  • Turkey
  • Female, 18-24
  • (2 reviews)


97%

I can not sit up on the bed... and just one outlet in the room..I can just charge my phone and camera in the toilet

  • Avid Traveller
  • 30 Dec 2012
  • Anonymous
  • China
  • Female, 18-24
  • (10 reviews)

Owner Comment (Show)
Daer Guest thank you for staying at our hostel. We are sorry you didnt ask us where to charge your phone, the common room has plenty of outlets and also we can charge your devices at the reception (there is a sign in the entrance).

63%

Good location. Room a bit dirty and poor soundproofing. When considering the price, not a bad choice.

  • Novice Nomad
  • 30 Dec 2012
  • Anonymous
  • Hong Kong
  • Female, 25-30
  • (1 review)


80%

The staff was very helpful, the room was clean and comfortable, and the location is perfect. The only thing I didnt like about the hostel was that the bathrooms were always wey and dirty, and that people were making noice in the terrace until late hours.

  • Novice Nomad
  • 29 Dec 2012
  • Anonymous
  • Mexico
  • Male, 18-24
  • (4 reviews)


67%

quite huge hostel with good facilities. kitchen internet computers...staff are nice. but so cold at nighr heater in room not working!!

  • Globetrotter
  • 28 Dec 2012
  • Anonymous
  • Hong Kong
  • Female, 18-24
  • (24 reviews)


77%

i think that the price they charge you for the services that the hostel gives are not ok but it is a tipical hostel

  • Novice Nomad
  • 28 Dec 2012
  • Anonymous
  • Ecuador
  • Male, 18-24
  • (1 review)


80%

A basic but good hostel. The staff were fantastic & helpful. I was unwell during my stay & they were exceptionally accommodating & helpful. I would recommend to stay here. It isn't far from the main attractions & it has supermarkets, restaurants & pharmacies close by. It has a laundry for guests to use, a large kitchen with heaps of utensils & great wifi too!

  • Avid Traveller
  • 26 Dec 2012
  • Anonymous
  • England
  • Female, 18-24
  • (17 reviews)


90%

Can't praise the staff here enough! They were wonderful especially as i had found out my credit card had been hacked and offered a phone to be able to call the bank for free! Room was nice and big, and had an ensuite with 3 showers and 2 toilets which was great for a room of 8 girls! The kitchen has reasonable facilities but there are plenty of places nearby of you dont want to cook. Good location with only 10 mins to train station.

  • Avid Traveller
  • 24 Nov 2012
  • Anonymous
  • Australia
  • Female, 25-30
  • (13 reviews)

Owner Comment (Show)
Dear Guest, thank you for your appreciation it was our pleasure to help you!

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