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Hostel Santa Monaca Reviews

Via Santa Monaca 6, Florence, Italy

Reviews & Ratings Explained

77%

Rating
2075 Total Reviews
  • 78%Value For Money
  • 79%Security
  • 84%Location
  • 81%Staff
  • 72%Atmosphere
  • 74%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

pro: has a kitchen, computers, quiet atmosfhere, nice staff, cons:.found a flea in the bed


57%

I could say that the only good things about this hostel are the staff, that are very helpful and kind and the location. A part of it, the hostel looks like a prison (small windows, dark, labyrinths of stairs, with no atmosphere at all). The room was clean, but there are just plugs far from the bed and the mattress was old, with a depression in the middle (not comfortable at all). I believe that with almost the same budget, you can get something better in Florence. For 1 night, maybe ok.

  • 18th Nov 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
The Staff is always for you, even about questions of beds, to make you feel at home. Santa Monaca Hostel is in a historical building of the 15th Century that was a convent...this is why we have a lot of stairs, with big windows :)

100%

Brilliant, very obliging personnel, superb coffee machine and nicely located just south of the river Arno.

Owner Comment (Hide)
Dear guest thank you for your stay:) Welcome back.

86%

The staff is really friendly and will give you a nice map with directions and suggestions of things to do. There is not free breakfast, but there's a cafe really close that's cheap. We were only here a night and if you just want a place to crash after a long day of sightseeing this is a really good place for the amount you spend.


69%

There are not enough plugs for charging phone... And not so good reparations. But as cheap place for 1-2 nights in center of the city this hostel is ok!)


66%

Not really a social hostel. But for the price/location that's a good one.


86%

Clean and safe, large kitchen and common room. I only wish they would grease the squeaky doors!


86%

Good place, value for money. Only drawback is that they have only one set of common washrooms for the whole hostel (male-female separate though) which was very far from my room. Also the beds are too small and creaky, i was afraid i would fall off (from the upper bed) in the night. No steps to climb either. But despite this, its a good place. Worth another visit.


91%

Enjoyed our stay at Hostel Sanata Monaca and had a lovely weekend in Florence. The hostel is in a great location, close to the river and a short walk to the centre. The staff were really friendly and helpful when we hired bikes for the afternoon

Owner Comment (Hide)
Dear guests, thank you so much.Welcome back,

60%

The 16 bed dorm had hardly a window by e morning it smelt of bodies and sleep. Get some ventilation please you can afford it !!!!

  • 17th Oct 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Bonjour Madame, Les fenetres peuvent etre ouvertes dans toutes les chambres, sans problème.

57%

The room is not dark at all, a strong light just point to mu face and can't sleep till midnight. The staff is unkind. There's no oil in the kitchen and I'm so upset.

  • 12th Oct 2015
  • Novice Nomad
  • Anonymous
  • China
  • Female, 18-24
  • (1 review)


77%

really liked having a kitchen available. good price and location, walking distance to attractions. you have to leave the room from 10-3 for cleaning. no door to lock when in the shower, it's just a curtain..


97%

Great hostel. Has everything you need.


77%

It was a good hostel to sleep. There was no cosy social space, the dining room was not decorated and the balcony/terras was very small.


71%

nothing bad to say other than it lacked a sense of community and nothing special to say either


83%

Great hostel, decent kitchen, wifi can be slow, but gives you a chance to socialize. Little bit of a walk to big sites (like the Duomo), but a nice walk, across the river.


71%

this was my first hostel experience, they don't really have a place to socialize, but the location was great, and Florence is a wonderful place!


91%

Great kitchen and big common area. The staff is super nice and helpful ! Ask for the family restaurant ! The lady at front desk recommended this restaurant and it was soooo good and cheap ! Location is great here. Rooms were clean ! I'd stay here again.


60%

staff made me unwelcome. Overpriced, toilet completely smelled bad and there wasn't enough of them. Wifi quality was poor. Choose another hostel.


100%

Great stay and excellent value. Will be back although be aware that the rooms are not accessible between 10.30 and 15.00 for cleaning.

Owner Comment (Hide)
Merci beaucoup cher client. Les chambres ouvrent à 14h et en demandant à la réception, on peut aller dans les chambres. A vour revoir

(91 results)


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