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Hostel Santa Monaca Reviews

Via Santa Monaca 6, Florence, Italy

Reviews & Ratings Explained

79%

Rating
1378 Total Reviews
  • 76%Value For Money
  • 81%Security
  • 86%Location
  • 85%Staff
  • 75%Atmosphere
  • 74%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

I liked the hostel it was cheap in comparison to other hostels, It had proper restrooms and the staff was nice. It was only 15 minutes from the station and it is not hard to find. They offer the rent of bycicles which is something interesting.


80%

Staff were fantastic, especially the two directors that work during the day. Pretty good hostel, large eating area but would be nice to have couple couches for lounging. Lock-out 10:30-2:00 everyday


83%

The facilities were fine on a whole, I just wish the terrace was open later. Other than that, you have what you need within walking distance of everything.


83%

The hostel is huge and the facilities are very comfortable. The staff is friendly and helpful. What I did not like was the "lock out", which was from 11 am to 2 pm! On my second day I was feeling ill and had to get out of bed and leave the room in a hurry.


89%

Great location, and had everything we needed


100%

The staff here are great, they remember the names of guests and always try to help. Many facilities are free, such as computer use, wifi, towels, and lockers. The laundry only costs 6 euro for detergent, washing, and drying. The kitchen is nice. The hostel is close to the art and costume museums of Pitti Palace, the Bardini gardens, and the porcelaine museum.


54%

Really barebones place that is really any cheaper than other better hostels. No free breakfast, only one wall outlet per room, pretty gross communal bathrooms/showers. Decent location on the other side of the river.


97%

Nice Hostel and friendly staff. Just I have a suggestion: keep open the reception at any time in order to improve service, many people had to wait outside with their luggage until reception was reopened.


86%

Great hostel and the kitchen is good. Wifi was very slow at times and it would be nice to have a few couches to read a book on.


80%

Perfect for the price!


54%

Stayed in a few hostels and this was not our favourite, which is tricky to say as we met some really brilliant people there. Felt a bit like a prison, could have been cleaner


60%

Two guys Ali and Enmanuele in the counters are very kind, happiness to help and chat. But one guys looks like that he doesn't want anybody to bother him and did'nt introduce us some information actively. i think he hates this job. About the cleaness, the bathroom is not quite clean,and the water couldn't flow out. the floor in the room looks dirty. Wifi is really poor!!!! Segurity, i don't think so vwry well, i saw someone that did't live here, and he came for using wifi.


80%

good hostel. it miss some place to charge electronics in dormitory


74%

There're no stairs to the upper bed. Everything's normal, okay. Good for money.


86%

Very well run place. Friendly and efficient front desk. Good wifi connectivity, well furnished kitchen etc. The only tiny issue was the bathrooms getting clogged and water flooding on the floors. That needs to be looked into.

  • 14th May 2014
  • Novice Nomad
  • Anonymous
  • India
  • Female, 25-30
  • (1 review)


60%

This place was not very good, I would just pay a couple Euros more and stay somewhere else. There was one plug in each room, I was in a 10 bed dorm. The staff aren't friendly or all that helpful. Only good thing is it's right next to a grocery store


80%

The staff were really friendly and they have a kitchen with a fridge so you can cook and store food. There are also computers with internet and skype(headsets provided). The common area was pretty nice. The bathrooms were a bit lacking. The shared bathrooms had no soap and were often out of toilet paper. Some of the bathrooms didn't even have a sink. The shower door didn't lock, it was simply frosted glass so you could see into the shower room. The beds were hard to climb into.


86%

Great facilities (full kitchen), good value for money and clean. Really good cheap bike hire too which is great for exploring the city. Not much atmosphere though if looking to head out at night maybe check out somewhere else, a lot of mature travelers. 10am till 2pm lock out is a bit of a pain too.


100%

good location, nice hostel, pretty cheap renting bike price.


83%

Lovely rooftop bar, very clean, hostel great credit to cleaners. Lots of character and smack in heart of Florence.


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