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Hostel Santa Monaca Reviews

Via Santa Monaca 6, Florence, Italy

Reviews & Ratings Explained

77%

Rating
1756 Total Reviews
  • 77%Value For Money
  • 79%Security
  • 84%Location
  • 79%Staff
  • 71%Atmosphere
  • 74%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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60%

Good location, staff ok but aways busy, showers clean but no hot water (unbeliavable)

Owner Comment (Hide)
Dear Guest, thank your stay. Our Staff is always available to solve any problem. Hot water is 24h ::))

54%

I didn't like that the hostel closed between 10am and 2pm. Also the bed were uncomfortable and some girl had taken the bed I was assigned to. The location was ok but not very central. There was no lift so it was difficult going up narrow stairs with luggage.

  • 5th May 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)


83%

Well located and very comfortable... But the atmosphere wasn't the best... Very good stuff


77%

Good value for money, but do check the detailed policy like no hot water after 12 in midnight

Owner Comment (Hide)
Dear guest, only to inform that hot water is 24h. During your stay, the reception is at your disposal to resolve. Thank you and see you back:)

66%

The beds were pretty bad - it's too hard to get onto the top bunk,they're extremely shaky and there are no railings for the top bunk. However the bathrooms are pretty good. There's no help at check-in, the staff don't really care about anyone personally.

Owner Comment (Hide)
Santa Monaca Staff is always ready to help. ::))

40%

I felt that the hostel was much too quiet and humid.


80%

AWESOME location, nice staff, good kitchen. Only downside i can think of is that there were lots of school children there


91%

This hostel was a great one and I'm so glad I chose it. Let me first say that it is NOT handicap accessible because it is built from an old convent so there are lots of cool winding staircases and hallways. The facilities were good, wifi got slow at night when everyone used it. It's just on the other side of the river from most of the big things to see but Florence is easy to walk. I slept well even in the large dorm room and each bed has its own locker. :)


66%

the people in my room refused to stay on the bed they were assigned and then on top of it, it was extremely cold inside with the snoring engine (believe me it was engine and another girl had to stop this person in every 5 minutes). my stay could have been comforting if atleast i would had found washroom clean or any soap to wash hands. a sleepless night.

  • 20th Apr 2015
  • Novice Nomad
  • Anonymous
  • India
  • Female, 25-30
  • (1 review)


94%

This place is in a fantastic location! Easy to walk to from the train station, and not far from anything you could want in Florence. Staff was nice and helpful, rooms were large and beds comfy. The bathrooms are really far away from things (from our room at least) so running to the bathroom in the middle of the night was tricky. Also their blankets are itchy... Other than that, great place! Free towels, access to washer/dryer, lovely kitchen and common area, and luggage storage!


83%

Simple, but functional. Some strange facilities... The wifi was a bit haphazard (although there are computers you can use for free!) and the common area was bland - a large hall with benches around the edge. Not very good for meeting other travellers. And they lock up the small terrace at 10:30pm. Also, no soap in the bathroom?! And the outlets in the rooms are not near any beds. Otherwise, well located and with friendly staff. And clean! :)


100%

Great location, welcoming and helpful staff giving us assistance with places to see, eat and always friendly. Clean and well equipped kitchen, rooms and bathrooms. I highly recommend this hostel as a great spot to stay in Florence. Thanks to Ida and everyone for your making our stay in Florence so enjoyable. .

  • 14th Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


91%

Santa Monaca is a lovely hostel with a very good location near the Santo Spirito square that has lots of good restaurants. The hostel is only 20 minutes away from the train station and very easy to find. Me and my friend stayed for two nights and had an amazing time.

  • 11th Apr 2015
  • Novice Nomad
  • Anonymous
  • Finland
  • Female, 18-24
  • (1 review)


94%

This hostel is in a great part of town, a very local district with many interesting shops, cafes and piazzas nearby. It is great for meeting people with a lovely terrace, and a kitchen common room. Rooms are nice and safe, and the staff are very helpful.

Owner Comment (Hide)
thank you so much dear guest. We hope to see you again in Florence

66%

We stayed for two nights and was ok but expensive 21,5€ for a 10 bed dorm is too expensive. -The kitchen and dinning area are ok but too big and not very cozy. Toilet is really from the kitchen especially if you are a man. You are kicked out from 10am-2pm +Good location. Helpful staff. bike rentals. Supermarket next door.

  • 6th Apr 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • Couple, 25-30
  • (1 review)


86%

Great hostel. super super clean!


80%

I think you guys should put soap dispensers in the bathroom


97%

Such a great location and was very clean! It was also filled with good, nice, young people which is always nice.


94%

The staff was very nice and helpful. They had large lockers in each room with clean bedrooms. The wifi was free but was a little spotty and the bathrooms weren't very close to the bedrooms. But there were a lot of stalls and showers in the bathrooms which was convenient during the morning rush of people getting ready for the day.


69%

They don't really have a common area to hang out in. Additionally, you can hear some cool opera jams on certain nights, which can be kind of fun. It's a confusing layout of the place, but overall a very nice stay.


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