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Hostel Santa Monaca Reviews

Via Santa Monaca 6, Florence, Italy

Reviews & Ratings Explained


1967 Total Reviews
  • 75%Value For Money
  • 77%Security
  • 86%Location
  • 79%Staff
  • 70%Atmosphere
  • 73%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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No ac made stay considerably worse. Broken lockers and doors had to be open for air, reducing security. Hotter inside the rooms than out. Good dining area. Relatively small kitchen. No rails on top bunks.


Staying here in summer is a terrible idea, the rooms are so hot - one tiny window does nothing to cool down a ten person dorm and the fans are basically useless. The staff were helpful and the kitchen/common rooms are pretty big.


Best place to be! The only hostel on the other side of the river, and more local, realistic feel of florence. Great people and easy to meet travellers too!


Don't stay at this hostel if you come here during summer!! It is super hot in the rooms! even it is much hotter in the rooms than in the corridors. I was staying at a 16-dorm room for three nights. There was only one movable fan and two fixed fan on the roof in my room!! The temperature was much warmer if you stay at the lower bunk bed.. There is a kitchen but with a few tools... (even not enough spoons/forks) and I don't think it is clean enough! Anyway, location is good.. nice river view~


Worst place ever. Seriously. No air with 16 people in a room that was the attic and no windows... With one fan. Seriously? How a hostel thinks that acceptable for a human to be sleeping in when its 98 degrees outside is beyond me. The room must have been at least 98 degrees all night as well. Slept there 2 nights and not a single person in the room slept for more than 2 hours all night, it was a joke.


No air con, not so great in summer. But the location is excellent with lots of less touristy bars and squares, the kitchen was usable but not very clean and theres a slight absence of forks, overall its perfectly adequate for a few nights, but i wouldnt reccomend staying for long periods in summer.


Great location, 15 min walk from SM Novella train station. Just over the bridge and you're away from all the hustle and bustle in a beautiful little side street. Supermarket close by which is useful if you're on a budget. Great gelato place close by also - Gelateria La Carraia - highly recommended! As expected the room was incredibly hot, there was a ceiling and floor fan but didn't really do much to help. Got a few hours sleep on and off, like everyone else. Basic but clean accommodation.


The staff was not as nice as in other hostels. Just said what they had to say in a bit moody way. The hostel itself was fine, but the room I had was too hot. There was only one van, but the room was just too big for only one van. Eventually I slept in the corridor on a couch, because there was a bit of a breeze there. The breakfast is very simple..

  • 17th Jul 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)


My lock was too big to fit the holes in the locker. Other than that, nothing wrong with the hostel. There was a big cooking area that everybody used. The hostel may not be near the center of Florence, but it wasn't a terrible walk to the center.


The price/quality relation is perfect .The bathrooms always clean, as the rooms and the facilites are good. Two problems: first, many stairs and no lift, not for those traveling with large luggage. Second and most importantly, no air conditioner and very few windows. At night the rooms are a nightmare and I could barely sleep and people is cranky because of the heat, I had to keep fightuing for a fan. This really takes point away for me.


The hostel had a good location and was very clean. But there was no air conditioning and the 16 dorm room felt like hell! I just couldnt sleep because the temperature was absurd!


Fantastic hostel in a great location. However, when we stayed it was 38 degrees in Florence and the hostel has no air con, so the rooms were incredibly hot. They provided fans but this didn't really make any difference. But overall the hostel was clean with very friendly staff, we would recommend, though for colder months!


Great location and it was cool to stay in such an old convent. However, the lack of air conditioning made for a really fitful sleep, we didn't wake up feeling well rested at all. Lockers in our room were broken. Bathroom facilities were good - decent amount of space. Staff seemed kind of disinterested but were nice enough. A fine hostel, wouldn't mind staying again if nowhere better were available.


The room I was staying in had 22 people inside and there were was so air con provided. Found it extremely hard to sleep. Also the door to the room was always open leaving 22 people's belongings available to robbery. The location is fantastic and the staff was pretty helpful.


Definitely not worth staying here in the summer, it's pretty expensive for somewhere you can't sleep because of the sweltering heat, one slow ceiling fan for an 8 bed dorm is pretty awful when it's nearly 40 degrees. Not much atmosphere at all, ok location.


I'll start with positive : beds are good, hostel is very well located, and the kitchen facilities are nice. Negative: -NO A/C. It's about 40C outside; in a room of 8, I believe it gets worse than that. It is absolutely unbearable, the nights are way too warm. This really affects the mood of the residents. Go to this hostel in the winter. -Wifi works once every 5 times, and will disconnect within 10 minutes. It is blasphemy to call this free wifi, it never ever works and is INSANELY slow.


The hostel is in a good location from the train station and the Duomo. There was no lift in the hostel so we had to carry heavy luggage up to our room. There was no air conditioning in the room, only one small fan between 10 of us. There were only 5 plug sockets in a room of 10 people and the were all located by the door. The hostel closes the rooms between 10 and 2 to 'clean' the rooms, however the bins were not emptied on some days and the toilet in the room always smelt horrible.


Overall, it's in a decent location and clean. It's a little old, but I suppose I expected that - it being an ex-convent. I was on the top floor in July and it got very hot. They gave us two fans, fortunately. The staff was helpful when asked questions. The hostel does lock you out after 3am and reopens in the early morning.


Great location first and foremost. Clean rooms and a large and well equipped kitchen/dining area. Staff weren't overly bubbly but knew their stuff and were efficient in their job. Atmosphere was a tad average but that's often luck of the draw.


For the price, the hostel offered very good service and accommodation. However, I think the lock out time is ridiculous, and I would tell people not to stay in a place without air conditioning during the summer- it is virtually impossible to sleep!

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