Hostel Sylvabelle Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
Nice enough hostel, we stayed for one night. You get what you pay for. Its a bed in a good location basically.
- Novice Nomad
- Mixed Group, 18-24
- (1 review)
The security of the building could be better - really anyone can walk in and the rooms aren't locked.
This is a hotel which also runs a hostel, so there are no places to stay confortable planning things or chilling out. Rooms are open spaces, with no doors, which makes everything that´s not in a locker completly at hand to anyone. Staff was nice during the day and rude (not bad, just rude and not very clear in explaining things) Other than that the place was ok.
commented directly to the hostel - bad security, mixed friendliness of staff, lack of atmosphere, not very clean (especially bathrooms) etc.
Don't stay here! The staff where very rude and gave away our room despite the fact we paid a deposit and arrived on time! this left us on the street looking for somewhere else to stay at night. They didn't apologise and tried to lie about the situation. There is a nicer cheaper hotel a little further up the road as well.
- Novice Nomad
- Couple, 18-24
- (1 review)
There are better hostels for similar prices in the city of Marseilles: I much more recommend you stay at the Vertigo Hostel, for instance. I stayed there for one night, and it was a much better experience than the one I cumulatively had over three days in the Hostel Sylvabelle, with its inconsistent staff (some nice, some record-breakingly rude) and average facilities (one of the showers was missing a showerhead, there was no hand sanitizer, there was no kitchen area, they did not rent towels).
The space of the room is not well-allocated so as to be quite noisy here.
the common room is very nice, the hostel itself is close to the harbor wich is fantastic, I didn't like leaving my credid card information though, especially after I had already paid for the nights we were going to stay.
Hide older reviews
Had a microwave, but no kitchen. Our room was a private three person with private shower, but shared bathroom. The bathroom had no sink, and so after using it, one had to go back to the room to wash their hands. The private shower was...interesting... It was a small standing shower just added to the corner of the bedroom.
Nice hotel in a great area - of all the hostels in marseille, I would want to stay here because of the location! A lot of the other ones aren't in a safe location. I know this because I had a friend staying at one and the streets around it became awful at night. This is not the case for Hostel Syvabelle! Lovely staff as well, and nice rooms, so generally pretty great!
The location of the hostel was awesome. You could walk anywhere from the hostel; however, the staff was rude and were acting mad cause I asked a few questions.
The staff is not very cool, you cannot arrive in the hostel after midnight (or you'll sleep outside...) and it's a little expensive for what it is.
Dormitories are located in a cluster and are not fully partitioned and lighting is poor in dorms.
Things were fine. Good value for money. Biggest concern was security as the rooms were never locked and the lockers were all filled. Additional lockers would really help this problem. Also, the curfew was a real bummer. i understand why considering the set up but it still really put a damper on the whole experience when we had be back so soon.
The rooms are very good and hot. But, if you go there you have to take your soap with you. Also the receptionist was rude!
Fairly poor conditions, very little heating in December, small shower without full shower head. Breakfast not free and building smelled of smoke. Good location. Wifi is terrible!!! Only one person can use it at a time in the whole hostel...
The room behind the reception is VERY noisy (4bis). You'll be waken up at 6am when people will start taking their breakfast and chatting. Moreover, a person in the dorm has had his computer stolen during our stay : someone came during the night and grabbed it before running off ! Apart from that, it's good valuefor money !
A nice clean, well located hostel. The only problem is the lack of security - people are free to walk in the front door and straight into the dorms without any locks or having to go past the reception because the entry door and dorms are on the ground floor, while the reception in on the first floor. When I was here, there were plenty of free lockers, but the reception didn't have any keys for them!