Hostel Toruma Reviews
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I didn't stay at Hostel Toruma. I booked it online and paid a $12.00 deposit but received an email the night before I was due to fly advising Hostel Toruma was having remodelling. And that I was now booked into Hostel Pangea. I wasn't happy because I: 1. Didn’t understand why the website took a booking for Toruma when it wasn’t open. 2. Didn’t want to stay at Hostel Pangea-known as a ‘party hostel’ for young people-wasn't given a choice. 3. Have issues with Pangea service/charges
- Novice Nomad
- Female, 31-40
- (1 review)
WE were dooped by this one. We booked a room and payed our deposit online but when we arrived we were told that the hostel was closed for renovations and we had to go elsewhere. this was a huge inconvienince for us seeing as we arrived in san jose at night and it was difficult to find a decent place to stay. i have sent emails to the hotel asking about this mix up and have had no response.
The staff atention was very poor in general, the center is about 15-20 min from there. I stayed for two night the first was in a private room which wasn´t very clean, the second was in shared room and it was fine. The wifi is a problem because just in the common areas has signal. Just coffe for breakfast.
Friendly staff, helpful; the hostel is in need of some repair; better signage needed, as hostel is hard to find at night.