Hostel Toruma Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
I didn't stay at Hostel Toruma. I booked it online and paid a $12.00 deposit but received an email the night before I was due to fly advising Hostel Toruma was having remodelling. And that I was now booked into Hostel Pangea. I wasn't happy because I: 1. Didn’t understand why the website took a booking for Toruma when it wasn’t open. 2. Didn’t want to stay at Hostel Pangea-known as a ‘party hostel’ for young people-wasn't given a choice. 3. Have issues with Pangea service/charges
- Novice Nomad
- Female, 31-40
- (1 review)
WE were dooped by this one. We booked a room and payed our deposit online but when we arrived we were told that the hostel was closed for renovations and we had to go elsewhere. this was a huge inconvienince for us seeing as we arrived in san jose at night and it was difficult to find a decent place to stay. i have sent emails to the hotel asking about this mix up and have had no response.
The staff atention was very poor in general, the center is about 15-20 min from there. I stayed for two night the first was in a private room which wasn´t very clean, the second was in shared room and it was fine. The wifi is a problem because just in the common areas has signal. Just coffe for breakfast.