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Hostel Urbano Reviews

San Pedro in front of Kennedy Park, adjacent to Municipalidad Montes de Oca, San Jose, Costa Rica

Reviews & Ratings Explained

94%Overall Rating

From 100 ratings
  • 94%Character
  • 96%Security
  • 85%Location
  • 98%Staff
  • 92%Atmosphere
  • 96%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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90%

This hostel was very nice. It has new pine bed frames with comfortable mattresses and toilet paper you can flush! It was a good place to stay, especially since its in the university neighborhood. Also, the girl at the desk in the evenings has a very cute voice as we'll as being very helpful.

  • Novice Nomad
  • 11 Jan 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (6 reviews)


87%

Nice (calm) hostel, with very friendly and helpful staff! Dorms are clean and there is enough room to move around. Nice garden to have breakfast or a drink in the night. In safe area full of nice bars and restaurants because of university. Stayed here 3 nights at the start of my stay and came back for my last. Would definitely recommend it! Guests age varies from 20 to 50, nice mixture. Good possibilities for tours from this place to Tortuguero, Rafting, volcanoes etc.

  • Novice Nomad
  • 11 Jan 2013
  • Anonymous
  • Netherlands
  • Female, 25-30
  • (1 review)


90%

great place to stay in San Jose before and after heading to the beach. We used this as our base to catch our flights in and out of Costa Rica and it was a great, clean, comfortable place to stay, especially on the way back when you are exhausted from traveling and just want a nice place to sleep before heading home. breakfast was great and the staff was really kind and helpful. you have to have just the right touch for the showers, but its a great place to stay.

  • Avid Traveller
  • 11 Jan 2013
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (10 reviews)


93%

Good general facilities but our room was next to washing room and even though they did not use it, it was damaged by moisture and had this lovely smell of closed basement cleaning room.


90%

Staff is nice and the place is really good. Stayed only one night but would have liked to stay more. Excellent value for money for backbaggers. I definitely recommend this place! Johanna from Finland

Owner Comment (Show)
Hola, thanks so much for your review!! It is great to know you liked it and thought it was worth it!! We put a lot of love into it so this is our main goal!! Best Wishes hostel Urbano

100%

Jane the owner is so frienly and helpfull and so are all the staff. Great location close to supermarket, small bars and shopping mall. Very clean and comfortable with a big kitchen and comunal area. A great place to relax feels like home.


93%

This hostel is amazing- thank you Jane and Kate I have been travelling for a year and stayed at the Urbano numerous times. It is really clean, the staff are all fab and super helpful, the beds are really comfortable, and the free pancake breakfast is great. I have stayed in soooo many hostels over the year and this has to be one of the best I have stayed in. The location is good, close to bars, shops and supermarket and the bus into the centre is cheap and really easy. Hope to see you again! Amy

  • Novice Nomad
  • 06 Jan 2013
  • Anonymous
  • England
  • Female, 31-40
  • (3 reviews)


93%

The staff was great, they told us what bus to take to get down town and it was very clean and secure. Our schedule did not allow us to eat breakfast so I cannot comment of how it was. There were two computers with access to the internet but the internet was a bit slow. There was a big TV in the public area and a nice back yard. It was a bit noisy but we slept well. The staff also scheduled a reliable cab that was right on time to bring us to the airport.

  • Novice Nomad
  • 03 Jan 2013
  • Anonymous
  • USA
  • Couple, 31-40
  • (2 reviews)

Owner Comment (Show)
Hey!!! sorry you were not able to have breakfast :( The internet access was very slow the first days of January, we apologize for this. We try to have a chill hostel in the sense that around 22pm everything starts to get quiet, but I guess sometimes when there are to many people it is difficult to control, good to hear you slept well tough :) And yes we work with Diego our taxi driver fried he is very reliable and can pick you up from the airport or take you to the airport at anytime! hope all is well back home, best regards Hostel Urbano

93%

This is a great place to stay and would recommend it to travellers looking for a place to stay when visiting San Jose. Staff are extremely helpful, good breakfast provided and within walking distance to restaurants, a mall and supermarkets.

  • Avid Traveller
  • 02 Jan 2013
  • Anonymous
  • Canada
  • Couple, 41+
  • (20 reviews)

Owner Comment (Show)
Thanks so much for your review!! We believe we have such a great location, but it is difficult in San Jose to have the best location since bus stops are far away from each other and everything is kind of all over town but we believe being in the San Pedro Area, just 1 block from University of Costa Rica gives us the best location since there is everything here with university prices!! Thanks again for your comments and hope everything goes well!! Best Wishes Hostel Urbano

93%

Excellent hostal. Very nice and helpfull staff. We stayed in a 2 person bedroom. Everything was very clean, bedroom, common areas, incl. the bathroom and citchen. Very homely place, there is a nice tv room, dinner room and a kitchen. Location is not really at walking distance from the city center, but there are very regular and cheap buses going back and forth.

  • Avid Traveller
  • 02 Jan 2013
  • Anonymous
  • Netherlands
  • Mixed Group, 18-24
  • (14 reviews)


97%

Stayed here based on other reviews. Great little hostel. Gets a bit loud in the mornings but I found that everywhere we stayed. Very clean, and the people were very helpful in helping us book our next part of our trip. Would stay here again for sure

  • Novice Nomad
  • 30 Dec 2012
  • Anonymous
  • Canada
  • Male, 31-40
  • (1 review)


93%

Doesn't look like much on the outside but fantastic once inside. What sets this place apart is the staff, they could not be more helpful and cheerful. Good cheap restaurant just down the street. No problems with safety. Worth staying here just for the staff.

  • Globetrotter
  • 29 Dec 2012
  • Anonymous
  • Australia
  • Male, 31-40
  • (45 reviews)

Owner Comment (Show)
Aw thanks so much!!! you make us so happy with this review!!! It is really our pleasure to help out in anything you might need!! And honestly it is impossible not to be cheerful when there is such amassing people around you all the time :) Hope your travels continue to go well!! And thanks again!! People like you are the ones that make this job so much fun and fulfilling!!! Best wishes Hostel Urbano

93%

Nice clean hostel, hot showers and pancakes & fruit for breakfast. Staff were very helpful. Great first impression of Costa Rica.

  • Novice Nomad
  • 29 Dec 2012
  • Anonymous
  • Ireland
  • Couple, 25-30
  • (1 review)

Owner Comment (Show)
Thank you for this!! We are glad you liked it!! and hope your travels around Costa Rica go great!! If you ever need anything on the way, don't hesitate to write or call us, we would be more than happy to help out! Best Wishes Hostel Urbano

97%

This is unlike most hostels: in fact, it's a home. It feels nothing like most hostels I have ever stayed in. The energy, vibrations, warmth, hospitality, all mix together to create this magic environment where all feel at home. The staff has as much to with that magic as does the mix of the house and the architecture.

Owner Comment (Show)
Hi!!! Aw we miss you!!! hope your travels go excellent!! It was more than a pleasure having you stay with us, you are from another planet, and we had so much fun!! You will always be part of our family!!! Take care guapo, and thanks for everything!! best wishes Hostel Urbano

100%

I checked in late at night and left early the next morning, so I did not see much of the surrounding neighborhood. The staff were super helpful. They helped me get a taxi from the airport and figure out which bus station and bus I needed to take to get to my final destination. The hostel is very clean. Each bunk bed has two large wooden cabinets underneath it, and locks for these cabinets are complimentary, so you can lock up all of your stuff right under the bed you sleep on. Great idea!

  • Novice Nomad
  • 29 Dec 2012
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Hey!!! So good to hear you liked the hostel, having it clean is very important for us as well as the customer service...and the incorporated lockers on each bunk bed we did it because you can sleep and know everything you own is under your bed with a lock, so it makes you feel much more comfortable, at least we think like this as fellow backpackers!! Thanks again for you feedback, we really appreciate it!! Best regards Hostel Urbano

93%

Great place, great staff, clean!

  • Novice Nomad
  • 28 Dec 2012
  • Anonymous
  • USA
  • Male, 31-40
  • (4 reviews)

Owner Comment (Show)
Thanks for your feedback!! Best Wishes Hostel Urbano

97%

Staff were very helpful and welcoming. Asked for an airport pick up, but they said I didn't give them the flight details, but they were in the email subject line (i was trying to be very clear). I got a taxi and this was no big issue for me. The hostel felt safe, and there were a few very lively bars around, as it is the university district.

Owner Comment (Show)
Hey, sorry about the taxi, the subject stated where you were coming from but it didn't say the flight number which we need in order to tell our taxi friend to pick you up, since many time flights get cancelled or delayed so it is important to have the flight number instead of where the flight is coming from, hope you understand, the important thing is you made it here! Thanks for your comments, hope all is well!! Best Wishes Hostel Urbano

90%

Very friendly staff and nice hostel. The only downside is its a little bit of a walk from downtown, but a short bus ride is all you need :)


93%

I really enjoyed the upstairs room my husband and I were in but the room next to the laundry had a musty odor and the shower didin't drain properly. The staff was amazing and helpful and they even invited us to their Christmas Eve dinner when we arrived late. They helped get taxi transport and print boarding passes - even let me borrow a cell phone to use the alarm to wake ourselves for the the 4:15am taxi pick up!

  • Novice Nomad
  • 24 Dec 2012
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


100%

Amazing staff, so friendly and helpful! Nice pancakes made in the morning. Great balcony and outdoor area. Communal areas very nice - beds were comfortable and very secure. Great place!


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