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Hostel Vermont Puerto Varas Reviews

Pasaje Ricke 224, Puerto Varas, Chile

Reviews & Ratings Explained

62%

Rating
41 Total Reviews
  • 55%Value For Money
  • 55%Security
  • 70%Location
  • 70%Staff
  • 70%Atmosphere
  • 60%Cleanliness
  • 55%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

Staff member we saw was not overly friendly, kitchen tiny with no oven, one shower broken so only one for whole hostel, not enough lockers in dorm, fairly poor breakfast, whole place seemed pretty run down. Decent outside space though, and cosy (though small) lounge/dining area.

Owner Comment (Hide)
Dear guest: We are sorry to hear that our hostel didn't fit your needs. We appreciate your comments and are working hard to improve our procedures and facilities. Although I wanted to mention that I am a little confused with some of them because our kitchen is about 18 mt2 and we do no not have a fire stove in it, but we do have a gas stove with an oven that our guests are more than welcome to use any time.

69%

This hostel was really nothing special. It had a nice garden. Staff seemed a bit unprofessional. Was not thrilled about being kicked out of the common area and forced to go to my room at 11. Kind of felt like I was a kid at camp. Breakfast was not the best either but they did have fruit.

Owner Comment (Hide)
Dear guests: Thank you for your feedback. We want you and all our customers know that our property has wooden floors and noise is carried away very easy specially at night, that is why we want to honour and respect our guests sleep and quiet time at night closing common areas at night. when guests check in we inform everybody about our closing times, also this info is displayed in signs that are on the walls through the hostel, and we kindly suggest everybody to go out is they feel social.



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