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HostelTrail Reviews

Carrera 11 No. 4-16, Popayan, Colombia

Reviews & Ratings Explained


132 Total Reviews
  • 81%Value For Money
  • 90%Security
  • 90%Location
  • 89%Staff
  • 76%Atmosphere
  • 86%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great Location and easy to get to. Not many people there and no nice area to hang out. Lot of construction in and around the hostel.


One of the cleanest hostels we've stayed at so far! The bed was fairly decent and it also had an adjacent little room with big windows and a little couch. In order to get hot water you had to turn down the pressure a bit, but it was very nice to have reliable hot water. Would definitely recommend their private rooms!


Really nice hostel with good staff and amazing rooftop bar/cafe. Good food available for breakfast and dinner. Only thing is some of the showers could do with improving. Defo recommend.


Perfectly located a few blocks away from the Popayan's main square. Hostel Trail is run by a lovely young, friendly and helpful Scottish couple who will make you stay hassle/stress free, helping with bus schedules, taxis and all sorts of general queries


great staff and awesome breakfast. the showers unfortunately often run out of water.


Nice hostel. The staff were helpful and friendly. There is a lot of useful information posted on the walls about restaurants and sights of interest, as well as a map, and good instructions about the journey from Popayan to Ecuador, and crossing the border. Some of the lockers even have plugs inside so you can charge your electronics while you are away! The bike trip that is offered with the inclusion of the thermal pools was really fun. Wish we could have tried the other excursions as well.


Perfect location right at the city center and at walking distance of the busterminal.


Great hostel with loads of very helpful info on the walls - every hostel should have bus times/advice! Fantastic and very reasonable breakfast :) we did the bike trip through the hostel which was also a fantastic day.


Nice single room for good price. Very close to bus station and center.


I liked this place but the bulletin board with information needs updating. One restaurant on there, that they recommended, has changed its name and another was nowhere to be found and probably closed.


great staff, helpful. security could be improved by making door locks on private rooms higher quality. have they had issues with giving front door key? it is a bit annoying to constantly be hearing door bell (loud) in the wee hours of the night! certainly > avg for hostal $ in ppn, we may try others to have a good comparison. location is cntrl but traffic is unrelenting (loud) and even though we were on the top floor, we could smell fumes all night long. kitchen cleanliness was a disaster, scary

  • 6th Jan 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 31-40
  • (1 review)


Friendly and helpfull staff. Nice place to meet fellow traveler.


Not a whole lot to do in Popayan. The city center is beautiful. The hostel owners are extremely friendly and welcoming! Amazing people! A great place to stay.

  • 24th Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


Stayed here a week because it was so nice. If you go, do the tours, they are worth it. Awesome hostel, owners are great craic.


Loved this hostel. 100% recommend. Staff are nice, owners are nice. Nothing bad to say at all!


Decent place, no real common area so, not a sociable vibe for solo travellers however, great location in the old town and loads of information everywhere about trips and things to do


Run by a lovely couple, this hostel waswas very welcoming and comforting for my entrance into ColombiaColombia. They provided much information and help for not only Popayan but other major tourist destinations in Colombia. I wouldn't have wanted to stay anywhere else.


Clean, comfortable, nice people around. Lots of traffic noise!


Stayed one night here passing through. Great breakfast ($2.50), lovely staff and a decent location. TV room was very nice


Best hostel we have stayed in during our 12 months travelling round s.America. the hostel has a refreshingly honest ethos in that it really does put the traveller first and not profit. Every little need of a traveller is catered for. Brilliant hostel.

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