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Hostellling International Doña Ines Reviews

Manuel Rojas #2864 pobl. Renato Rocca, Manuel Rojas #2874 pobl. Renato Rocca, Arica, Chile

Reviews & Ratings Explained


146 Total Reviews
  • 85%Value For Money
  • 92%Security
  • 68%Location
  • 92%Staff
  • 90%Atmosphere
  • 75%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Terrific hostel. Fantastic value for money. Easy to walk to the supermarket and easy enough to get to the center. Very cuddly cat, friendly enough pitbull. Roberto kindly upgraded us to a private room since it was the off season, and made sure to set out breakfast for us since we left quite early. Everything was very comfortable, great atmosphere. Only complaint is that the kitchen was filthy...


It's a great place! The owner is so sweet and friendly and will take good care of you! He has great recommendations for places to visit too! The atmosphere is amazing, warm and homie!


We had a relaxed two days in Arica. Roberto is really lovely and we fell in love with his cat which he calls mono blanco.


Fantastic little hostel. Great atmosphere down to the warm welcome from Roberto and Bryan. Would definitely recommend!!


Amazing hostel!! We were welcomed in by the hostel staff like old friends. The owner Roberto gave us great advice about what to see and do in Arica, how to safely get across the border into Peru, how to get around and food nearby. We only stayed one night but would definitely have stayed longer if we could and would 100% come back next time we are in Chile!!


The owners were awesome - we visited during off season but we could tell it would be a great place during high season. The hostel itself was great too - big open space, comfortable beds, cool lights at night. The kitchen was pretty nasty, but since it was off season the owners probably weren't as on top of that sort of thing. Location wasn't great - really far walk to the bus terminal, beaches, and main squares. Overall good stay, but would be better during high season!


Great stay overall!

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Very nice and friendly and helpful staff, super good and happy athmosphere, pretty and nice everything, thank you!


Roberto and his crew showed us a fantastic time. They allowed us a 7am check in and breakfast on arrival. Everyone is lovely and the party on the Saturday night was plenty of fun!


Cool hostel. Had all their facilities figured out, clean and good. I think we were the only ones staying there other than a family so it was super mellow. Roberto I think is his name is a cool guy and super helpful. Came back from surfing around 1pm and he still hooked up a good breakfast, break, fruit, yogurt, coffee and cookies. Definitely recommend.


Great Owner, nice atmosphere, but a lit bit out of city center!


The staff make a massive difference, for good or bad, in a hostel but here they were first class. They went above and beyond. The hostel itself has a great atmosphere, highly recommended.


Roberto the owner was super friendly and very helpful, he stayed up with us talking and making sure we will be all taken care of. The hostel has a great vibe and it is super cute. Only downside is that is kinda away from the touristic part of the city but it is a cool place to stay in.


Pros: Great staff. Nice, comfortable hang-out area. Good internet. Cons: Far from center! Have to taxi or bus there. But this may not be a problem if you're here for surfing. Was just in Arica to get to Peru, so this was a comfortable stay for the night. Would recommend.


Dont stay anywhere else in arica!! Best hostel owner in south america!!

  • 8th May 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


Amazing and still quite cheap hostel in Arica! Owner Roberto is very friendly and helpful and the right guy for up-to-midnight-talks :). Just the bathroom would deserve a renovation.


Hostel owner Roberto is the most enthusiastic, cheerful and welcoming person we have come across in any hostel. We arrived at midnight and were greeted with a welcome beer, a map and lots of helpful information. We stayed in a private double ensuite. It was a nice room but unfortunately didn{t have a lock so we had to use lockers which was a little annoying. Breakfast was great and the general atmosphere in the hostel is laid back and very comfortable. Easy transport to town in shared taxi


Short taxi ride away from the bus station (take black taxis!) Roberto and Bryan are so welcoming and really looked after us...free bottle of beer on arrival :) Organised our early morning taxi to the airport. Room basic but clean and comfortable. Would recommend to anyone staying for a few days in Arica.


The best hostel we've stayed at so far on our trip! Loved it! Roberto is hilarious and a really nice guy. Would definitely return.


A great place to have a really good time! Roberto, the owner, is a great guy, willing to help with all your needs! Thanks again and see you again!

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