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It needs bigger lockers, bunks that you can sit on (they are too low), a more friendly lounge area. much better staff (ie not high). my brother left his phone there (his mistake) but when he rang up to check if it had been handed in or found, he was spoken to very badly by staff (exact time15,04,2014 23,00)& the staff 'so what do you want me to do, Im on a 6h shift' when asked maybe to check lost property he couldnt be bothered & they didn't have one. it was raining & i was given a broken umbrel