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Hotal Oriente Reviews

Calle Arenal 23, Madrid, Spain

Reviews & Ratings Explained

69%

Rating
16 Total Reviews
  • 60%Value For Money
  • 80%Security
  • 80%Location
  • 60%Staff
  • 60%Atmosphere
  • 80%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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69%

Bad wifi. Dark atmosphere. Common area/hallway smelled smokey. Lots of street noise for rooms over Avenue into wee hrs of morning. Night staff didn't speak English. Close to Metro stop. Nice to have fridge in room but no access to microwave. In trying to turn on shower, turned temp dial instead & it came off. Water all over floor. No hot water during night or heat in afternoon. When inquired, told heat would go on soon. Leads me to believe heat is not always available. Bed mattress not even.




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