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Hotel Airone Reviews

Santa Croce 557, Venice, Italy

Reviews & Ratings Explained


256 Total Reviews
  • 40%Value For Money
  • 80%Security
  • 80%Location
  • 40%Staff
  • 40%Atmosphere
  • 60%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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I was totally desappointed about this hostel and I definitely will not come back. Staff was the rudest in my travel in Italy, they don´t give any support´, any help and any information...just let me walking around the courner once I had talked to them (they give you Keys in a different address of the hotel what was totally new for me!).


Quite cheap for Venice, yet very beautiful, clean rooms and very close to the railway station.


I think wifi should not extra money for customers and staff should be smile when talk customers.i think the hotel is average not very very good.price is high for this hotel.i didnt like so much.


Internet should be either free or really cheap. It is unbelievable that a customer shlould pay 2€ for 30min internet or 10€ for 1 day of internet. The housekeeping lady was quite rude. She doesn't know English and she though that we were going to leave th Hotel without paying the breakfast fee. So she called the reception in order to inform us on. There is a city tax of 1,5 € per night per person. customer lerans that directly at check in. That was surprising and not cool.


IF YOU HAVE OTHER OPTIONS, dont stay here... The "hotel" dont even have their own reception and have to share with another hotel. After paying 20€ for staying a very mediocre room, i was surprise even the wifi costs ( and expensive)... After being in almost 20 hostels, this is the first place where they charge for the map of the city!! Unbelievablee. They clean your room and thats it. I would never return. The only good thing is the hotel is close to the train station, thats it!

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