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Hotel Anjou Reviews

18 Rue Gambetta, Biarritz, France

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Hotel Anjou

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83%

It's a good value.

  • Novice Nomad
  • 26 Sep 2011
  • Anonymous
  • Brazil
  • Male 31-40
  • (1 review)


63%

the lady at the front desk on our arrival was rude and unfriendly. We enquired about he possibility of cancelling our booking subject to a cancellation fee. This was the catalyst for a barrage of hostility and abuse. She told us that cancellation was subject to 15 days advance notice (which is not the case as per the terms and conditions). The reception that we received was unbelievably hostile. Never again will we stay there.

  • Novice Nomad
  • 09 Sep 2011
  • Anonymous
  • Ireland
  • (Gender undisclosed)
  • (1 review)

Owner Comment (Show)
This guest reserved twice : for 9th september and for 17th september. When he checked - in for 9th september , he wanted to cancell the day of arrival 9th september because their appartement for the week is available earlier on the 9th september so we have answer it s too late to cancel and you have lost one night so the guest wasn't happy and was angry so he has cancell for 17th september without charge.

80%

Very nice place! So clean. Very cheap for how nice the rooms were!

  • Novice Nomad
  • 02 Sep 2011
  • Anonymous
  • Australia
  • Female 18-24
  • (5 reviews)


60%

We expected more modern and nicer rooms, as the photo of the Hotel was in fact a different building to where we stayed. The location is good, but for the standard and age of room it was expensive and we would try to find elsewhere again. I have stayed in over 30 places that I booked though this site but this is the 1st time I've felt strongly enough to write a negative review.We had stayed in much nicer places for less money, such as in San Sebastian. The breakfast was good though I have to say.

  • Novice Nomad
  • 22 Aug 2011
  • Anonymous
  • Ireland
  • Couple 25-30
  • (2 reviews)

Owner Comment (Show)
the bathroom of this room is new (2010) and the guest has choose the first price , if the guest wanted a biger room, you need to take double superior.....

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Biarritz Hotels
  • 73%

  • Overall Rating
  • From 8 ratings
  • 68%Character
  • 73%Security
  • 98%Location
  • 70%Staff
  • 53%Fun
  • 78%Cleanliness

Latest Review

  • 26 Sep 2011 (83%)
  • It's a good value.
  • Read more...
  • Anonymous

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