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Hotel Arno Reviews

Via Lazzaretto 17, Milan, Italy

Reviews & Ratings Explained


1231 Total Reviews
  • 74%Value For Money
  • 80%Security
  • 86%Location
  • 71%Staff
  • 66%Atmosphere
  • 83%Cleanliness
  • 68%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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The Arno is really to everything, as well.as clean and with decent facilities.


Hostel itself was ok. However we do not have a good opinion about staff. We spent there one night, check out and left our luggage at the reception, because we had a train later in the evening. We got back there in the afternoon and wanted to eat some salad at the small table near the reception. Staff was angry at us and was constantly asking when we are leaving, because it is not the place to eat. Just before leaving we used the bathroom and it only made things worse.


Hostel is divided into two hostels - Arno and Eva. We were in Eva although booking was for Arno. It looked like Arno was more renovated. The room was very simple, without a real window. It was clean though and ok for just sleeping. The staff was very nice and positive. We paid 2 eur per person per night for the local tax in addition to the invoice expected. There are coffee places around in the area for breakfast. Also some restaurants for pizza etc not very expensive. Overall it was ok.


First I was looking for Arno hotel and then just a person in the street helped me to get to right place and I passed two times for the same place. The elevator its to tiny and I don't want to know if somebody has been trap there because it's a old elevator. The staff the man that it's in the night it's not friendly and that means a lot to somebody that it's staying in a place that you don't know . Really I just recommend this just for one night if you don't have another place :(


Staff was so friendly! Bathrooms were clean, I felt safe, there was AC, free water bottles, clean towels and toiletries. Plus the location was wonderful, and they let me keep my bags at reception even after I checked out.

  • 25th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


Location was a big plus. The hotel is situated in a salubrious area of Milan. It was certainly value for money compared to many other hotels in this part of Milan. The host spoke excellent English and was really helpful. It was our first visit to Milan so his advice was gratefully received.

  • 22nd May 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 41+
  • (1 review)

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