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Hotel Benvenuti Reviews

Via Cavour 112, Florence, Florence, Italy

Reviews & Ratings Explained

71%

Rating
492 Total Reviews
  • 75%Value For Money
  • 80%Security
  • 70%Location
  • 83%Staff
  • 65%Atmosphere
  • 68%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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66%

The hotel's İnternet was good. It has avarage range from the City Center. Staff were helpfull.

Owner Comment (Hide)
if everything was good why you give us 66? BECAUSE YOU BOOKED A DOUBLE WITH SHARED BATHROOM AND WE GIVED YOU WITH PRIVAT BATHROOM OR THE THE "HELPFULL"?

31%

I changed and found a hotel 2 minutes from the Duomo for less money, had better accommodations and offered a FREE breakfast. The room we stayed in had two twins side-by-side and a set of bunk beds. It's appalling to find a place like this that doesn't keep the rooms in good shape with poor quality mattresses. The bunk beds were positioned right up against the wall, so you could really get a good smell of the fumes wafting from toilet. If this is your only option, find another city.


69%

First of all, the staff was wonderful! The public areas were comfortable and stylish. Breakfast was adequate. But, and it's a big problem for them, our room, #6, was horribly smelly, in spite of no smoking signs everywhere, by law, the room reeked, I mean REEKED of cigarette smell. But worse, there was potentially dangerous "black" mold everywhere, the bathroom, the ceiling, and even along the side boards under the window. Thus is a serious problem that they must attend to for health reasons.




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