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Hotel Bijou Reviews

Via Fiume 5, Florence, Italy

Reviews & Ratings Explained


72 Total Reviews
  • 60%Value For Money
  • 52%Security
  • 88%Location
  • 52%Staff
  • 44%Atmosphere
  • 48%Cleanliness
  • 40%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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We had to change room due to a pipe break so we got a room without private bathroom the first night. We were told that we would get a 30 euro discount but the day after it had reduced to 20 euros. Since we couldn't prove anything we only got 20 euro discount. They didn't have the right information, the deposit (that wasn't a deposit since it wasn't refundable) that we payed to the website and were supposed to be reduced from the price. wasn't at first We had booked for 4 but according to them 3.

  • 10th Oct 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)


The staff was extremely polite and friendly. The only down side was the owner was very rude when she was around. The staff more than made up for it though. The room was beautiful and was more of a hotel which was great for the price! Decent part of town and easy to get around.

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