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Hotel Boutique Santo Domingo Reviews

Calle Santo Domingo N°3-47, Cartagena de Indiass - Colombia, Cartagena, Colombia

Reviews & Ratings Explained


7 Total Reviews
  • 50%Value For Money
  • 70%Security
  • 90%Location
  • 20%Staff
  • 20%Atmosphere
  • 50%Cleanliness
  • 40%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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No wifi in the rooms, no hot water, airco is not working properly in the rooms. The hotel needs a renovation badly as lamps are broke and almost fall of the ceiling, rusty ornaments are everywhere and the walls could use a new layer of paint. We did not want to use the ceiling fan as we were affraid that the thick layers of dust would fall in our bed! Staff is not service-minded at all! 3 couples left pissed off because of the aforementioned at the day we arrived! DO NOT BOOK THIS HOTEL ! ! !


It's a very pretty hotel, but the only person in the place wasn't responsible for the reception, couldn't give informations about the city and tourism. The water in the shower was cold and even admiting that it was a problem, nothing was done to solve it. The breakfast is poor and there was an adittion charge of 6 thousand for small slices of fruit, thas was charged without previous warning. I tried to complain with the responsibles for the hotel but anyone listen and nothing was done.

  • 21st Jul 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Couple, 25-30
  • (1 review)

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