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Hotel Demo Reviews

Via Tonale ,14, Milan, Italy

Reviews & Ratings Explained


561 Total Reviews
  • 77%Value For Money
  • 83%Security
  • 82%Location
  • 78%Staff
  • 73%Atmosphere
  • 83%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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We enjoyed our stay here. The room (double/single beds) was clean, comfortable, and quiet, and the breakfast was good.


In a very sketchy area of Milan.


Very nice hotel. It is a block away from the central station. Breakfast is very good and the staff was helpful. Also, the art concept is a plus.


We booked hotel demo but when arrived to check in we actually had been moved to another hotel around the corner. It was very close to the main big train station which also had a metro. The actual area was reasonably quiet and not much to see.


We told the staff that we will pay when we check out, at the end of everyday they urge us to pay, with very bad attitude. And the last day they even refuse to help us with luggage! There's no elevator in this hostel and they placed us on 4th floor. Such poor service doesn't deserve any further business


It was a nice hotel right around the corner from the main train station, which is nice if you're coming in and out in a short period of time, and they have an option to store your luggage before or after check-in/out which is really nice


We really enjoyed our stay on our first night in Italy. The hotel is easy to find and get to from both milan airport and the central train station, which is handy for finst time travelers.The staff are very welcoming. Also the receptionist was able to give us clear directions to the center. We enjoyed our stay so much that we have booked to stay again on our last night before our long journey back to the Isle of Wight.

  • 14th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


Was transfered to another sister hostel just couple block away. Got a very spacious room with balcony. Very near to central station. Not very nice to reach back hostel at night because have to pass through outside of central station to get back to hostel. It is still safe thou. The free breakfast and wifi is good :) #from Malesia


Hotel Demo is really good for its price. Our room had air conditioner, free toiletries, among other things. Their breakfast is just amazing. Location is good, 5 min walk from the central station.


Good location. Bad beds

  • 7th Aug 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 25-30
  • (1 review)


We just stayed for one night but it was great, clean and comfortable with everything we needed. We also had a balcony and breakfast in the morning. It was easy to buy bus tickets to the airport, which left from just around the corner.


Conveniently located close to Statione Centrale. Staff could be a little bit more welcoming. Maybe I am used to my country's excessive "welcomliness", maybe it is because Milán is an all-is-business" city...breakfast was a good plus to our reservation; the lady in charge of breakfast was always smiling and helpful.


Staff was nice and welcoming. The breakfast was horrible. During the night it started dripping water from the roof both in the bedroom and in the bathroom. Noisy airconditioning.

  • 16th Jul 2014
  • Novice Nomad
  • Anonymous
  • Norway
  • Female, 18-24
  • (1 review)


Our room was very clean. The location was ideal for us since it was near a metro stop and the main train station. The pastries in the morning were excellent.


Location was perfect for us to get to the airport easily. Not fancy but great for the price.

  • 11th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


The art decoration along the staircase gave the hotel a dark and eerie feel. The room I stayed in was so small it was not worth the 100usd. I chose this hotel bc it was very close to the central station and I was only staying one night. I would not stay here if I had more time in Milán.


Wonderful breakfast, awesome staff ! we loved it !!


We absolutely liked the hotel, the staff was very helpful and kind. The room was clean and spacious, well furnished. We only spent one night and had to leave very early , unfortunately had to miss breakfast, so I can't tell about it. The only thing I didn't like was the neighbourhood. The hotel is very close to Stazione Centrale which is of course a plus and you can reach everything easily, but also has a disadvantage, since it's not a nice part of the city (skanky and dingy).


Really great location in the very center, near to the wonderful Mercato. The only problem is the lack of WIFI, a big problem for us in 2014 !


WARNING: There is confusing information about cancellation on the hostelworld page of Hotel Demo. In some place it says 72h in others 176h (one week), same in the booking confirmation. Both Hotel Demo and Hostelworld just insisted on the one-week-cancellation without removing the 72h information or being friendly to the customer and admitting their mistake and taking care of it or compensating me. The hotel may be nice, but staff is not welcoming definitely.

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