Hotel Europa Puno Reviews
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The guy at the desk didn't know anything about our booking, when we went to pay they tried to charge us more - nobody seemed to have a clue
The staff is rude and do not effort to make your stay better. They definitely should work on the cleanliness on the hotel specially the bathrooms. For an hotel it's an absurd you have to request towels and even toilet papers because they are not available in your room upon your arrival. On our two day stay they do not offered breakfast and it was saying when we booked that it would be available. On our checkout they tryed to charge more than what was supposed on our reservation.