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Hotel Europa Puno Reviews

Jr.alfonso Ugarte 112, Puno, Peru

Reviews & Ratings Explained

67%

Rating
71 Total Reviews
  • 80%Value For Money
  • 68%Security
  • 76%Location
  • 52%Staff
  • 52%Atmosphere
  • 72%Cleanliness
  • 68%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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49%

The staff is rude and do not effort to make your stay better. They definitely should work on the cleanliness on the hotel specially the bathrooms. For an hotel it's an absurd you have to request towels and even toilet papers because they are not available in your room upon your arrival. On our two day stay they do not offered breakfast and it was saying when we booked that it would be available. On our checkout they tryed to charge more than what was supposed on our reservation.




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