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Hotel Garden Reviews

Piazza Vittorio Veneto 8, Florence, Italy

Reviews & Ratings Explained

74%

Rating
298 Total Reviews
  • 72%Value For Money
  • 82%Security
  • 78%Location
  • 85%Staff
  • 72%Atmosphere
  • 72%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

The hotel was very nice for the price and the owners were pleasant too. But the wi-fi was almost non-existent and and the reason of choosing hotel Garden was it's location and availability of wi-fi so it was kinda disappointing. We couldn't check any places or other info on the internet so we decided to stick to the plans we had before arriving in Florence.

  • 18th Mar 2015
  • Novice Nomad
  • Anonymous
  • Georgia
  • Mixed Group, 18-24
  • (1 review)


80%

Good location but there is hardly any Wi Fi...


77%

A room in the main hotel wasn't available, so we were placed in a separate building. The room was fine. The bathroom was very small. The walls were paper thing so we were woken up early by guests leaving and slamming doors. Breakfast was just a selection of pastries. Overall, fine, not great.


77%

Very helpful and nice gentleman in the reception. We were able to change the room to suit our preferences better, all of that hassle-free.


40%

BED BUGS!!!! DO NOT STAY!!!! We started getting bites on our first night, hopeful that it was only Mosquitos. By the third night we notified the staff about bed bugs and they didn't understand. VERY unclean!! The bathroom situation on the 3rd floor (2nd floor in Italy) is AWFUL. Horrible shower, nowhere to put clothes or a towel, soaking wet slippery floor, dead bugs everywhere. Free Breakfast included was NOT enough for me to stay here ever again!

  • 9th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)


97%

Very comfortable location, the staff very polite and helpful. A great value for money place.


43%

Make sure all your nights are booked. We booked an extra night, went on an all day tour to arrive back at 9pm to no booking at all. Had to wait until 11pm for the owner to sort out his mistake. Very unprofessional.


83%

we moesten uitwijken naar een ander hotel

  • 27th Sep 2014
  • Novice Nomad
  • Anonymous
  • Belgium
  • Female, 41+
  • (1 review)




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