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Hotel Garden Reviews

Piazza Vittorio Veneto 8, Florence, Italy

Reviews & Ratings Explained

79%

Rating
269 Total Reviews
  • 78%Value For Money
  • 85%Security
  • 79%Location
  • 86%Staff
  • 78%Atmosphere
  • 76%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

I was very impressed. Very low costs and what a good room in a convenient location! Also the staff was so helpful - the man was explaining everything very carefully and he was very kind. What is more, I had a reservation for the room with general bathroom but for the same price they gave us the room with private bathroom. That was good! I recommend!


91%

The garden area was lovely! The hostel was a short walk from restaraunts and the centre of town. The only negative was that we couldn't open our window which made our room quite stuffy, however they had provided us with a fan. Overall would totally recommend!


91%

A lovely 15 minute walk from the centre of Florence. Hotel Garden was a lovely experience. Beautiful and large room. A lovely airy veranda. Staff were incredibly nice and helpful. Very laidback hotel


57%

there staff was really unkind. we were not well. its too far from station .it takes 18 min by walk.


100%

When we arrived at Hotel Garden the manager told us there was a problem with the water for our room so instead of moving us to a different room he actually booked us at a nicer hotel very close by for no extra cost to us, we just paid what we would to have stayed there originally. He was extremely kind and generous to upgrade us, so while we didn't actually stay at Hotel Garden, we would highly recommend as the manager is very friendly and helpful for all issues.


86%

The room was great, the only problem was the kitchen- it didn't have anything but a fridge.. That was because we weren't located in the main building but in a smaller one, one street further. Still the staff let us use the kitchen in the main building in the middle of the night so I can't complain. For the rest we really liked it.


69%

It's pretty cheap and suits in your needs. Don't expect any extra's though.

  • 15th Jul 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 25-30
  • (1 review)


43%

This is by far the loudest hotel I have ever stayed in. Right on a busy Piazza with trams and cars going by right outside the window. Even with te windows closed it was loud. The building itself is a cool old building but the rooms are dingy and there were only 2 bathrooms for a while floor of rooms. We had to leave we hated it so much and the owner refused to give us a refund even though we offered to pay for the next night.


91%

Hotel Garden is good for staying. There was clean and spacious room. Staff were very hospitable. Hotel Garden inside is like a palace, there are beautiful pictures and openwork staircase. All this things make amazing impression on visitors, so you will feel very comfortable there.


60%

Booked to stay a night in hotel garden but when we arrived we were told they had booked us into a different hotel owned by the same person. My review is of this hotel (Hotel Patrizia) as we only got to the entrance of hotel garden.


86%

WiFi works perfectly in the room. The staff in the reception in the morning is super helpful. Bathroom was clogged once in a while.


86%

The hotel is about a 10/15 minute walk to the centre of Florence, and can be walked to along the river. Staff were friendly and helpful, and although nothing special, breakfast was included and helped with saving some money! Clean sheets and towels were given each day, and free wifi was provided, although doesn't work in rooms.


77%

Great location. The directions from the train station on the confirmation paperwork wern't so great. They take you a much more complicated way than need be, so map on your own ahead of time. The location for the money was great. There were Mosquitos, but they were prepared and supplied repellant. The staff was nice, and let us chill our wine in there fridge. It's an old building, but it was clean. Overall I would stay here again.


63%

There were too many mosquitoes and the rooms were clean but not spotless.


80%

Slightly basic and old fashioned hostel bedrooms. The breakfast was poor, offering only a small selection of rolls, juice and packaged cheese.


89%

Solidly-priced hotel that is relatively easy to find from the train station, and just a short walk to all of the main attractions in Florence. There are a handful of cheaper, off-the-beaten path lunch options near the hotel, which is a nice bonus. The staff is friendly and helpful, and the facilities are very clean and adequate for a short stay.


74%

I was met by a very friendly receptionist, who spoke english well. After check-in he showed me the most interesting places in Florence on map, which I got to keep. We were placed in a room, which was a block a way from the actual hotel. The receptionist followed me there. The room was very simple decorated and we had shared shower and toilet with 5 other rooms - so there was some waiting in the morning. Breakfast was okay, but nothing special. Good location and value for your money.

  • 27th Jun 2014
  • Novice Nomad
  • Anonymous
  • Denmark
  • Couple, 25-30
  • (1 review)


94%

Lovely place to stay, very close to the central train station and centre of florence. Staff all very helpful and breakfast was great. The room was clean and tidy but the water in the shower was a bit cold, this wasn't much of an issue as a cold shower is refreshing after walking in italy's sun for the day. Had a fantastic time! would recommend Hotel Garden.

  • 22nd Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


80%

Beware of opening the windows in your room here. Even though the location was excellent, the area is a breeding ground for Mosquitos. My bf and I got bit 36 times each and once we figured out the problem, we had to shut the windows and doors and go on a mosquito massacre. The breakfast was good and the staff spoke little English, but if Mosquitos don't make you painfully flare up, I would suggest this place only for the location or invest in bug repellent for sure!


60%

No air conditioning, very hot. We had a lot of bugs and the place has great old character but needs to be renovated.

Owner Comment (Hide)
Have you reserved a room with a shared bathroom and we have given a large room with private bathroom for the same price. rooms with private bathroom and air conditioning are priced much larger. So be more honest in commenting.

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